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“The Most Beautiful Property” 5 of 5 stars
Review of Grand Hotel Regina Grindelwald

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Grand Hotel Regina Grindelwald
4.0 of 5 Hotel   |   Dorfstrasse 80, Grindelwald CH-3818, Switzerland   |  
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Hotel amenities
Ranked #14 of 38 hotels in Grindelwald
New Delhi, India
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“The Most Beautiful Property”
5 of 5 stars Reviewed 1 week ago

Hotel Regina, in Grindelwald is the best property we stayed during our recent holiday in Switzerland. It is located in the foothills of the mountains, with a breath taking view of the snow capped mountains. The Dining Room has huge bay windows with beautiful flowers arranged in the balcony. The rooms are very well appointed, the staff most charming and courteous and the Breakfast very well laid out with excellent variety of cold cuts and cheeses. A Hotel everyone must stay in to enjoy Grindelwald. Right next to the train Station, with a Bank next door, which exchanges currency without charging any commission!!

Room Tip: A Room facing the mountains would give you a lovely view
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Basel, Switzerland
Top Contributor
55 reviews 55 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 22, 2014

I had recently a short weekend break in the Grand Hotel Regina and I was pleased by the excellent location right next to the small train station in Grindelwald. This makes it a top choice for a weekend holiday. Breakfast buffet was good and served till late. We did not like the pool very much and found the outdoor pool closed, but the spa area is nice and quite. Overall a good stay.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina A, Geschäftsführer at Grand Hotel Regina Grindelwald, responded to this review, May 26, 2014
Dear guest

Thank you very much for taking time in giving us your review about your stay at the Grand Hotel Regina. We are delighted that you liked your stay in general and that you can appreciate that special Grand Hotel atmosphere and our attentive guest service. I like to point out that our staff takes a good part in making our guest happy and feeling home away from home. So they will be pleased to hear from your review and will be even more motivated to keep in giving a attentive and warm service.

It is true, this commencing summer season will be the last one before the big renovation and complete face-lifting of the Hotel Regina. The new owners of the Regina have planned to start the renovation by Mid-October 2014 and we assume it will take approx.. two years to reopen again.
So if you have the chance and would like to visit the traditional historic Grand Regina once more we highly recommend you to visit us again during this summer season.

In the meantime we wish you a great time traveling around Switzerland and especially by discovering Grindelwald.

Kind regard

Gina Achermann, Director
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Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 2, 2014

We decided on a last minute trip to Grindewald and chose to stay at this hotel. Upon arrival, we were greeted with big smiles and the staff was very professional, helpful and took us to our room no. 530 where they explained how everything worked including the light switches. Our stay was glorious to say the least! the breakfast buffet was spectacular, service was impeccable and room service when we ordered in was delivered very fast and piping hot. The only complaint I have is that we showed up for dinner and a lady named Gina Achermann turned us away saying that the restaurant was fully booked and we needed to have booked a table days in advance. This had not been explained to us upon check-in and actually, we had been led to believe that hotel guests are always welcome with or without a reservation.

We went away back to our room and 3 minutes later, the phone rang and suddenly, a table had opened up. We went back in and the restaurant was nearly empty and for the 2 hours that we dined there, we counted at least 12 tables that were empty. Interestingly, the lady that turned us away Mrs. Achermann suddenly appeared with a large group of about 16 people and sat with them and we were sort of surprised. I asked our server who she was (that's how I got her name) and why she was dining with such a large group. I was informed that she was the hotel director and these were wealthy investors who are currently interested in investing in some apartments that this property intends on building. It then clicked for us that this probably was why Mrs. Achermann had not wanted 'our kind' at this establishment but at any rate, we enjoyed our dinner very much, service was fantastic and I could not recommend this property enough.

I did enquire from the server why we had been turned away yet the restaurant was virtually empty and the response I got was it had been a management decision - not sure what that means but again, other than the humiliation that comes with being turned away in front of other guests, we cannot fault this property at all.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina A, Geschäftsführer at Grand Hotel Regina Grindelwald, responded to this review, May 5, 2014
Dear Ms. S.

Thank you very much for your detailed review. We did indeed have the Restaurant nicely booked with our half board guests and a private banquet. As you are aware of, it happens that sometimes people do not show up without prenotice. Thats why we were able to arrange a table for you on a very spontanious situation. I do appology for the inconvenience..

Kind regards and sunny greetings from Grindelwald

Gina Achermann
Director
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Flims, Switzerland
Top Contributor
129 reviews 129 reviews
126 hotel reviews
Reviews in 113 cities Reviews in 113 cities
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed April 10, 2014

The hotel is just next to the train station. Restaurants and shops are in walking distance. Considering to this busy central location, you can sleep with open window. It is quiet in the night. The style of the hotel looks outdated, but it is better on second view. Everything works and is clean. There are plans for renovations and extension starting this year. The rooms have a good size and the beds are comfy with fine linens. Breakfast is a good standard. There are not many parking options for self-parking. But they park the car for you and it was free.The staff is friendly and helpful. The elevator is very fast. But the negative point is the noise of that, which you can hear in the nearby rooms. Before the Regina Hotel, I stayed in the Hotel Belvedere, Hotel Kirchbühl and Hotel Eiger. The Grand Hotel Regina has the best and friendliest service and it is worth the money. Next time, I check out the Hotel Aspen. Overall, I can recommend this hotel because of the good service and easy location.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina A, Geschäftsführer at Grand Hotel Regina Grindelwald, responded to this review, April 15, 2014
Dear guest

thank you for your nice comment, we do appreaciate it very much and are happy to read, that you found our location and overall service satisfying and that our team and athmosphere could make your stay in Grindelwald a nice and memorable one. The Hotel renovations should be started by late autumn 2014 and hopefully be finished withing the following 2 years. Keep yourself updated on the Progress on the future Project Webcam.

We hope to welcome you again when the "New" Regina will be opening again. Until then we wish you all the best and a great time back in Grindelwald.

Kind regards
Gina Achermann
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Bagshot
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 7, 2014

I have just spent a week in this hotel and really couldn't fault it. The checkin and welcome were just right, the room well appointed, very clean and comfortable (although the TV was a little old and the channels limited - but this was not a problem as I only looked at it once). The lounge, bar and Restaurant were spacious comfortable and with a view which was marvellous.

I stayed half board and the food was excellent both for breakfast and evening meal, with very good service. I have to say at this point that for most of my stay the hotel was not full by any means. The one night it did fill up the service was just as good.

The location was very good being less than 50m from both the railway station and bus station, so I didn't have to carry my skis too far.

So would I stay here again? Yes.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina A, Geschäftsführer at Grand Hotel Regina Grindelwald, responded to this review, February 21, 2014
Hello

Thank your for your time and visit you spent with us. We are delighted that you enjoyed your stay with us, so we are indeed looking forward to welcome you again.

Kind regards
Gina Achermann, Director
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 29, 2014

Following renovations this hotel is probably worth 5* rating again. Our room (with view and balcony) was spacious with luxury bathroom. The service was beyond reproach and the elegant 'Pendule' restaurant, with it's glorious views of the Eiger, serves mostly excellent meals (just one meal below par in 7 nights). The situation, opposite the train station, is very convenient and central to the village. Our room was quiet with no noise from adjoining rooms or traffic.
However, it is expensive for a British visitor: cheapest bottle of wine about £40.00. But this was Switzerland in high season, and not Bulgaria! Tip for all visitors flying - make use of the excellent Swiss "Fly/Rail" transfer system to handle your suitcases.
Prospective visitors should be aware that Grindelvald is building a new central Car Park with works continuing throughout 2014. The site is a bit of an 'eyesore' in such a pretty village.

Room Tip: Pay extra for "Mountain View". Stunning panorama.
See more room tips
  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina A, Geschäftsführer at Grand Hotel Regina Grindelwald, responded to this review, February 1, 2014
Hello

Thank you very much for your Feedback - we appreaciate your information very much.
We hope to welcome you very soon again. As you may have noted the Regina will expect some intense renovations in the future. Until then we enjoy the very unique historique Grand Hotel athmosphere and keep you updated about the Regina Project on our Homepage.

Kind regards
Gina Achermann
Director
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Larnaca
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 5, 2014

We spent 3 nights at the Grand hotel Regina ...from the 30th December 2013 until the 2nd January 2014 ( including New Years Eve ) Coming from a very warm place , we were longing for ...WHITE holidays and as Switzerland is our favourite country we decided to go to the beautiful resort ..Grindelwald ! ( we have been there before, in summer ) The hotel location is great because it is next to the train station and its very convenient with luggage ..we got a room with a balcony on the 4rth floor facing The Eiger mountain with superb view ... !! The spa is very good ...I had a massage with a very good masseur...Tatiana and the indoor pool area is really nice..On New Years Eve , we were first offered an aperitivo at the hotels Bar and then we entered the big dining room where we were shown to our table...there was a long buffet with an excellent variety of starters ..next you could have a tasty mushroom soup with truffle flakes on top ...a champaigne sorbet came after and then we chose our main course , a choice between fish and veal filet steak ...finally there was the buffet with sweets and cakes !!! Everything was perfect !! There was a pianist during dinner and a music band afterwards.. we had a glass of champaigne while we were waiting for the New Year to arrive ....I want to thank Mrs Gina who is a very polite and sweet person ! ( But my only disappointment ....and I have to mention it , is the old T.V that was in our room . which reminded me of my childhood...!!!! So old.... This hotel needs a furniture ..lifting !!!! ) But I would definitely reccomend it , as I am sure that it is one of the best in Grindelwald !!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina A, Geschäftsführer at Grand Hotel Regina Grindelwald, responded to this review, January 8, 2014
Dear guest

Thank you very much for taking time to write a review about your expericence at the Regina. We enjoyed having you with us for the New Years celebration and are happy that you liked our Dinner and Party Arrangement. As we had the chance to discuss with you ons site about our TV Situation we are indeed looking forward to the upcoming renovation of the Hotel infrastructure, which shall hopefully take place very soon. The new owners are in the planning process to give the Grand Hotel Regina à fully refurbisihing and make over. Until then, we keep up our good service and attentive care of our guests in this historic and charming Grand Hotel.

Looking forward to welcoming you soon back
Gina Achermann
Director
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Additional Information about Grand Hotel Regina Grindelwald

Address: Dorfstrasse 80, Grindelwald CH-3818, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Grindelwald
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 38 hotels in Grindelwald
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hotel Regina Grindelwald 4*
Official Description (provided by the hotel):
The Grand Hotel Regina welcomes you at a prime location with panoramic views of the famous EIGER-Northface and within Walking distance to the the village center and railway Station. Here you will expericence the unique and traditional charme of a Grand Hotel with his typical individual ambience and charm as it is found only in Belle Epoche Hotels.We welcome our international guests with heart and spoil you with charme and personel attention so you can enjoy your holiday in Grindelwald and simply relaxe. Our restaurant professionals await you with a neat and seasonal market-fresh cuisine with a focus on the Swiss food and wine world. Fresh summer cocktails and our wide selection of whiskeys and rums , you can enjoy during summer at its best on our panoramic terrace or on cooler days in our fireplace lounge . Our Alpine Spa with 1600m2 area invites you to relax and slow down . The sauna area, the large indoor pool and our diverse application program helps you take care of your personal wellbeing.In our spacious and timeless, classically furnished rooms , equipped with the classic comfort, you will enjoy peace and security as well as a unique mountain panorama. ... more   less 
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