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“Great Central Location” 3 of 5 stars
Review of Magic Hotel

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Magic Hotel
3.0 of 5 Hotel   |   Brandgaessli 1 | Kornmarkt Square, Lucerne 6004, Switzerland   |  
Hotel amenities
Ranked #44 of 63 hotels in Lucerne
PA
1 review
“Great Central Location”
3 of 5 stars Reviewed October 18, 2009

Stayed in The Kong Suite. Great rates for last minute reservations. I wouldn't have paid the "retail price" of 400 per night but the last minute rates of $211 were reasonable considering the great location and good size room. The restaurant downstairs is a lot of fun at the bar.

  • Stayed October 2009, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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75 people have reviewed this hotel

Traveler rating
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    27
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
New York City, New York
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed June 1, 2009

This hotel has different "themed" rooms, and you can request which one you want. Their website is very informative and gives you a good idea of what the hotel is like and what it has to offer. We had the Pirate room, and it was a hoot. Aptly decorated w/ treasure chests and loot. Good prices for the spacious rooms and OUTSTANDING location. You seriously cannot get a better location than this. Walk out the steps of the front door, turn right, and the main part of town with the covered bridge is right there. Bathroom is a little small, but typical European. Walking distance from the train station. The only part of it that's slightly a pain is that check-in and out must be done at the Best Western a couple blocks away. Minor inconvenience though.

  • Stayed March 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfers Paradise, Australia
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 20, 2009

We stayed 1 night at the Magic Hotel and booked through Hotels.com, but all the prices were the same on each website so it did not really matter which one I chose. Good points about the Hotel were that it was not very hard to find, It was exactly where it said it would be, which is a very good location. From the station, head west along the river past the wooden bridge to the straight walking bridge, cross it, up the stairs and it's on your left. It is right in the heart of old town Lucerne. You do have to do everything at the Hotel Krone (check-in/out and eat), but there is a map at the door and it takes about 1 minute to get there.

The room itself was very nice, I think all of the rooms were themed as ours was called angel. We had a good sized room and bathroom although huge had the bath where you cant stand properly and struggled to shower normally. The room also had a minibar and a nice sitting area. The problem with the room was that it was in the top of the Hotel, which didn't bother us aesthitically, but it was very warm, and this was a nice Spring day. there are some small windows dotted about (no views) and this helped a little but not that much.

The breakfast was alright at the Krone and they let you use the internet there for free which is good.

The whole 2 hotel system might be enough to drive some guests nuts but it was alright for us. Also the hotel has one of those tiny little push the door elevators so not for claustrophobics.

  • Stayed April 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Southwest Germany
1 review
1 of 5 stars Reviewed February 20, 2009

I would give this hotel the worst rating ever, as despite being small they took no interest and responsibility in clearing the issue of double charge to my credit card. Customer service non-existent. A vacation with my mum, who came all the way from Asia to visit me was ruined by their awful service. Hotel is difficult to locate (in a small alley, which does not look very safe) and check in/out and breakfast is at a different hotel called Krone, (about 2 minutes away). Check reservation carefully if you have booked a hotel here.

  • Stayed November 2008, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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La Tour de Peilz
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 26, 2007

The Magic Hotel has a perfect location in the centre of the old city of Lucerne. It has a superb website presenting the rooms and suites, all different. We asked for the pirate room, never got an answer but had another room at our arrival. The Magic hotel is not officially classified by the tourism office. In clear it means that the price is too high for the comfort offered. There is no reception; breakfasts are served at hotel Krone where the breakfast room is too small for the number of guests. The reception people are not very friendly. In summary : excellent location but poor value for money.

  • Liked — location
  • Disliked — price
  • Stayed August 2007, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eindhoven, The Netherlands
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed May 20, 2007

Biggest thing to be aware of is that we booked through the hotel website and when we arrived they had no record of our booking. Luckily they had rooms but it could have been a real mess otherwise. Check-in was great with much apologising. We had the Swiss Chalet room which has no view but is nice enough. Hotel is right in the centre of the old town and you can be sipping a coffee beside the lake in 2mins. Breakfast was a friendly affair. Staff were all very nice indeed including at check out. The price seemed a little high when booking but once you see the prices of everything else in Lucern it's in line with those. I would return for a short or long stay.

  • Stayed May 2007, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abruzzo, Italia
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed October 16, 2006

I stayed for two nights while in Lucerne for business. This hotel is affiliated with Hotel Krone and Des Balances, and does not have its own front desk, restaurant or concierge. You check in at one of the other hotels then walk one or two blocks to the Magic where you slide your room key to enter the hotel.

All of the rooms are "themed" and mine was the "Lotus Room" complete with bamboo furniture. The room was large and well appointed (despite the bamboo) with two windows that looked out onto a pretty platz (see photo).

The location is fantastic... right in the middle of the pedestrian zone. About 10 min walk to the train station, about 2 min walk to the lake.

An earlier reviewer complained about noise, but during my stay it was quiet and comfortable. Perhaps only certain rooms have a noise problem.

I recommend the Magic.

  • Liked — location
  • Disliked — lack of front desk
  • Stayed September 2006, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Magic Hotel

Address: Brandgaessli 1 | Kornmarkt Square, Lucerne 6004, Switzerland
Location: Switzerland > Lucerne
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #44 of 63 hotels in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Magic Hotel 3*
Official Description (provided by the hotel):
Please note that the Check-in/out and breakfast takes place at the BEST WESTERN Hotel Krone - Weinmarkt 12, 6004 Luzern (1 minute walk. Please note that the Hotel Magic is located in a pedestrian zone. As a hotel guest you are always allowed to drive in front of the hotel for unloading. Please note that the Hotel Magic is not accessible for wheelchair users and people with reduced mobility. ... more   less 
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Also Known As:
Magic Hotel Lucerne

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