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“Excellent hotel, great location and nice staff” 4 of 5 stars
Review of Waldstaetterhof Swiss Quality Lucerne Hotel

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Waldstaetterhof Swiss Quality Lucerne Hotel
3.0 of 5 Hotel   |   Zentralstrasse 4, Lucerne 6003, Switzerland   |  
Hotel amenities
Ranked #12 of 64 Hotels in Lucerne
Mumbai (Bombay), India
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“Excellent hotel, great location and nice staff”
4 of 5 stars Reviewed July 13, 2011

I stayed for two nights in June, 2011 with my parents. The hotel is very nice and trendy.It was clean and the rooms were nice and spacious. The theme of the room we stayed in was blue. Once you got out of the hotel the lake was just accross and there were a lot of eateries to go to. The train station being just accross was a great help as there was a lovely buzz to the city. The main shopping area was accross the bridge and it was a lovely walk.
The breakfast was excellent and there was a good choice of fruits, breads, cereal , juices, ect
Over all an excellent hotel and if i go back shall definately stay there.

  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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652 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Salt Lake City, Utah
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 12, 2011

This hotel was absolutely wonderful and I can't wait to return! It was located right by the train station and thus in the center of town. When we checked in they said they were putting us in one of their business suites, room 6002 (maybe it was 6001...can't remember). Although it was a bit warm, we opened the windows and turned on the fan. It was fine after that. The room was extremely clean and comfortable. The bathroom was the best part of it! It was very big and absolutely spotless. The room faced a courtyard and other apartments so it was very quiet which was nice as we had some jet lag and needed a nap or two. The service at the front desk and at breakfast was wonderful. I would definitely recommend this hotel!

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Glasgow, Scotland
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 11, 2011

For a hotel located so centrally, just opposite the main rail station and near a host of bars, the Waldstaetterhof excelled in providing a quiet and restful experience. Its bedrooms have electric metal blinds which can provide total room darkness at night and it provides complementary ear plugs. The dining room staff provided an exceptional standard of service while the food was always wonderful. The front desk was good too - the right combination of friendliness and efficiency. The hotel was well able to provide for the individual traveller, couples and large parties. Our visit coincided with an international rowing event on Lake Lucerne and several of the rowing teams were staying there. Everyone was accommodated at meal times without any visible difficulty or issue.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kaohsiung, Taiwan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 4, 2011

This is the second time we stay at Waldstaetterhoff. It is now better than before with newly decorated and bigger room. It locates near Lucerne train station and within 5 minute walk to Kapellbrucke. We will come back again.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Beijing, China
1 review
5 of 5 stars Reviewed July 3, 2011

This hotel appears to be an old hotel but it is very close to the Luzern train station for convenience. We were catching an early train to Milan for next leg of this long trip, so we have decided to stay here for this reason only. It only took two minutes to walk to the train station, and it is as convenient for any other destinations in Luzern. We didn't expect much else out of this 3 star hotel, but to our surprise, the hotel was totally renovated inside, and offers very spacious double room and modern interior design. My 8 year old son compare this room more faverably with the other 4 star hotel nearby where my friends were staying, and we all agreed. Hotel staff were very helpful and we liked the breakfast even the selection was limited. Highly recommended.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Adelaide, Australia
Top Contributor
92 reviews 92 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 3, 2011

We stayed 4 nights here and had such a fantastic time we didn't want to leave. The hotel is literally across the road from the train station and tourist office and a short 5 minute stroll to the Chapel Bridge. We had a lovely (small) balcony that gave us views of the lake through the trees. The rooms are very clean and spacious enough for the two of us. A delighful message from the cleaning staff await you upon arrival which was a lovely touch. Breakfast was superb with a great range to choose from. All the staff were freindly and helpful. Take some earplugs as the rooms can be internally noisy unfortunately, no outside noise bothered us, but this can vary depending on the consideration of other guests. This really is a fantastic base to explore this beautiful city. Make sure you venture to the park behind the hotel and watch the men play outdoor chess, it's a fantastic way to spend a balmy evening.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Skegness
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 3, 2011

As part of an Inghams holiday my wife and I stayed here for one week in June 2011, as we were familiar with it's situation from a previous stay in Lucerne.
As our holiday was rail-based, the hotel is in a perfect place - right opposite the station !
The hotel is a large old hotel, but most of the rooms have been modernised over the past few years, and our room was large, with enough storage space, and a large well equipped bathroom.
The staff were extremely friendly and helpful, and the food was superb.
On the downside, the hotel does not have air-conditioning, and therefore the rooms can become unbearable in the summer. The hotel does provide a tower-fan in each room but all these do is move hot air around.
Make sure you ask for a room which is on a high floor, and overlooks the rear courtyard, otherwise you will be overlooking a very busy main road, with all the problems that entails.

Room Tip: Ask for a room overlooking the rear courtyard.
See more room tips
  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waldstaetterhof Swiss Quality Lucerne Hotel

Address: Zentralstrasse 4, Lucerne 6003, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#10 Family Hotel in Lucerne
#11 Business Hotel in Lucerne
#15 Romantic Hotel in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Waldstaetterhof Swiss Quality Lucerne Hotel 3*
Number of rooms: 80
Official Description (provided by the hotel):
Hotel with modern amenities and comforts is set in late-19th century Victorian in the downtown area; staff is multilingual. ... more   less 
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Also Known As:
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality Hotel Lucerne

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