I am a tour director for an American company - I had a group of Americans in Switzerland last week and stayed two nights at this hotel. One of my group fell in a restaurant the first night and had emergency surgery overnight for a broken arm and badly dislocated shoulder. I had to leave with the rest of the group a day later, but the manager and front desk people at Drei Konige gave 5 star help in the emergency and took care of this couple for the next two days even to the point of helping them get to the train station the morning she was allowed to travel. Maybe a 3 star rated hotel but service and caring way beyond anything we could have ever expected. They made this older American couple as comfortable and reassured as possible.
- Official Description (provided by the hotel):
- Traditional Corner Hotel of stucco & cement block, with picturesque exterior detailing. ... more less
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- Also Known As:
- Drei Konige Lucerne
- Lucerne Drei Konige Hotel