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“Beatiful view wright off everything” 5 of 5 stars
Review of Hotel des Alpes

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Hotel des Alpes
3.0 of 5 Hotel   |   Furrengasse 3, Lucerne 6004, Switzerland   |  
Hotel amenities
Ranked #18 of 64 Hotels in Lucerne
South Pasadena, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Beatiful view wright off everything”
5 of 5 stars Reviewed September 22, 2013 via mobile

Three adults stayed in tripple room with river view. It is so beautiful view Kepel bridge right front on our noses through very small oprned balcony.
night view is fantastic. We could see mountain view over bridge and also lake view and city view as well. Our room had one window and one balcony.
breakfast was okay. Not great. However we enjoyed good taste, fresh bread every morning with some fruit, yogurts and hot boiled eggs. I hadn't try any hams and cheese though.
one thing I regret was the wood floor sound. They have very old carpet on floor for our room, it make noise every step.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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478 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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English first
Austin, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 18, 2013

Very close to train station and the rooms facing the river have a great view of the Chapel Bridge. We had a covered patio and seating area, perfect place to start and end the day. The front desk staff was very friendly ad suggested several good places to eat. At checkout we left our credit card and one of the staff caught us on the bridge before we were leaving for the train station. What a relief she was able to track us down!

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomfield Hills, Michigan
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 15, 2013

Perfect city center location with fabulous views over the river and train station to the Alps. Arriving by car is challenging (pedestrian precinct, one-way alley) and parking is inconvenient.
Staff friendly in a reserved, Swiss manner. Comfortable room but no A/C: probably noisy with windows open, but we were on the fifth floor, well above the noise. In our case, expensive even for Switzerland, which generally tends to be expensive. Good breakfast included.

Room Tip: River and bridge views are essential; the higher the room, the better.
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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobRes_12719, Manager at Hotel des Alpes, responded to this review, September 16, 2013
Dear Bernard02

Thank you very much for the time you took to write your review. We are happy that you enoyed your stay.

Kind Regards
Your Team of the Hotel Des Alpes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, Calif
Top Contributor
77 reviews 77 reviews
48 hotel reviews
Reviews in 31 cities Reviews in 31 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed September 10, 2013

Stayed here only one night but the hotel was easy to find (just across the river from the train station) with nice views of the Kapelbruck (wooden bridge). Rooms are nicely furnished, cosy, simple. No air conditioning, but slept with the window open, despite a little noise from the diners below enjoying a meal on the lakeside. Ate in the restaurant for dinner, dessert and breakfast. Adequate choices. All in all, a good place to stay at for a short visit to Luzern.

Room Tip: Get a river view.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobRes_12719, Manager at Hotel des Alpes, responded to this review, September 12, 2013
Dear AbeLincoln

Thank you very much for your kind review. We are so glad that you enjoyed staying with us.

Your Team of the Hotel Des Alpes Lucerne.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Top Contributor
75 reviews 75 reviews
55 hotel reviews
Reviews in 52 cities Reviews in 52 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed September 4, 2013 via mobile

Arrival a bit confusing. Hotel front door located on walking area but you can ignore walking sign and drive up to drop off your bags. You will be directed to parking garage. Location of hotel is excellent. View from room over Chapel bridge is worth paying extra. What a pleasure to sleep with balcony door open.
Dinner overlooking the river was a treat. Delicious food and charming service. Thanks Hotel Des Alpes for contributing to a memorable stay in Luzern.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobRes_12719, Manager at Hotel des Alpes, responded to this review, September 12, 2013
Dear Keepongoing

Thank you very much for the time you took to write your review.

We are pleased to hear, that you enjoyed your stay with us.

Your Team of the Hotel Des Alpes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 3, 2013

We can't imagine a better hotel in a better location, on the river. Everything is a short walk to food, shopping and attractions. This is a cozy, relatively intimate hotel. The room is small, but very comfortable. We had a balcony overlooking the city, the river, the lake and the Alps! Very romantic!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobRes_12719, Manager at Hotel des Alpes, responded to this review, September 12, 2013
Dear Pcorman

Thank you very much for your review. It is nice to hear that you enjoyed our romantic place.

Your Team of the Hotel Des Alpes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Venice
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 3, 2013

This hotel is near the train station and river boats. Some rooms face the river and chapel bridge and have marvelous views. We enjoyed the included breakfasts. We also had lunch on their outside balcony and enjoyed the food very much. The staff was very helpful.

No a/c, but fan is provided and is adequate. There is some street noise.

Would stay here again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobRes_12719, Manager at Hotel des Alpes, responded to this review, September 12, 2013
Dear Worryfree

Thank yo very much for your comments. We are very happy that you also enjoyed the fantastic view of the Balcony.

The Team of the Hotel Des Alpes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel des Alpes

Address: Furrengasse 3, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Free Breakfast Restaurant
Hotel Style:
#13 Romantic Hotel in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel des Alpes 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Des Alpes Hotel
Des Alpes Lucerne

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