Jean Nouvel's creation in Lucerne. Perfect service, lots of small attentions and details, all is made to make your stay a true experience. I can only recommend for a stay in this beautiful city. While laying on the bed, don't forget to look up at the ceiling!

I Went to Europe and UK trip in September 2012. Me and my wife stayed at “The Hotel”. This hotel is one of the best hotel we stayed during our trip. It is just walking distance from the Rail Station though is little expensive. The Hotel has well appointed designer rooms. I will recommend this hotel incase you plan to travel to Lucerne. All the Best.

I had to do a last minute booking in Lucerne, and found this hotel on Trip Advisor.

I have already been traveling for 10 days and was quite tired when I arrived there around 14h00 on the 5th of October.

Upon entering the foyer was quite dark and very stark, and I thought to myself... oh no!

BUT then I got a friendly greeting, and all my details I completed online was already printed in, I just had to add my passport number, give my credit card and signature.

Since I was staying for 6 nights, they let me have a choice of all the rooms that was open and I choose one of the smaller penthouse suite 5012(I think) this was done without NO extra cost to me. Although all the other rooms had a bath, this one didn't but it had a small terrace and balcony... great for someone who love to have fresh air.

I loved every minute at this hotel, the turn down with candles lit in the bathroom, the breakfast that you could grab on the go (without extra charge), free wifi, great guest amenities and products in the bathrooms.

The breakfast was a revolution, done with great care, muesli, drinking yogurt selection of fresh fruits, cold meats, salmon, fresh bread... you name it and then on top order fresh warm things.

I liked the location just 5 minutes walk from the station and conference center but still at a small park in front of the hotel, so all rooms have a great view.

The rooms have electric roll down shutters, great for sleeping in! Although the church bells start ringing at 9 and on Sunday it was quite a sound but over quickly and it stops also early evening.

At this hotel I felt like much more than a guest, every day I was asked how my day was, every small request (and big like posting a wooden giraffe) was done with friendliness and efficiency.

This hotel was great for one night but not a place I'd stay for an extended trip. Room was way to 'cold' with the tile floors and streamlined furniture. Bathroom was tiny and room was not very big as well. For the price, I'd stay elsewhere. Also, the restaurant is very pricey. Although good, you can find equal quality and better value at local restaurants.