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“Beautiful hotel and great stay.” 5 of 5 stars
Review of Seehotel Hermitage Luzern

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Seehotel Hermitage Luzern
4.5 of 5 Hotel   |   Seeburgstrasse 72, Lucerne 6006, Switzerland   |  
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Hotel amenities
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Ranked #6 of 64 Hotels in Lucerne
South Florida, Florida
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
71 helpful votes 71 helpful votes
“Beautiful hotel and great stay.”
5 of 5 stars Reviewed July 17, 2012

This hotel was so beautiful!! The view of the lake is breathtaking, it's just romantic. Our room was beautiful, very large and clean, it had a really nice balcony overlooking the lake. We even enjoyed a nice bath as we enjoyed the lake view... Super romantic! It IS an expensive hotel, so we didn't have dinner there we went into town instead-Luzern is a VERY expensive city. Beautiful design and a bus stop conveniently located close by. Staff was super nice, pleasant and helpful. Great choice! We stayed here for two nights and booked through booking.com.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anja P, Front Office Manager at Seehotel Hermitage Luzern, responded to this review, July 21, 2012
Dear guest

Thank you very much for this great feedback and your super recommendation.

We are very happy to hear that you enjoyed staying with us and would be pleased to welcome you again soon.

Best regards from Lucerne

Your Hermitage Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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507 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
Gainesville
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 16, 2012

We were a little hesitant about booking this hotel based on some online reviews we read before our trip. Any concerns went out the window when we walked into the lobby. It was a beautiful autumn day and the windows in the lobby/bar were open to the lake.

Our room was located in the new building and a bit confusing to get to it (walk through the lobby and bar and down a hallway to elevators). It was amazing- the wall facing the lake was made of glass and had sliding doors one can open to the lake and Mount Pilatus. The view is magnificent. The bathroom/tub/shower are set up in a studio style format, almost within the bedroom. Needless to say, we booked an extra night immediately.

We had dinner one night at the restaurant and it was superb but a bit pricey. Still, it was more convenient than taking the bus back to Luzern, which is about a 20 minute walk and a 10 minute bus ride.

Excellent hotel, well worth the price and distance from city center.

Room Tip: Ask for a room in the new building
See more room tips
  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anja P, Front Office Manager at Seehotel Hermitage Luzern, responded to this review, July 19, 2012
Dear guest

Thank you very much for your good feedback and the recommendation.

We are very lucky to hear that you were happy while staying with us!

It would be a pleasure to welcome you again!

Kind regards from Lucerne

Your Hermitage Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 9, 2012

Pro:
Beautiful setting on the shore of Lake Luzern
Lake Luzern direct access for swimming, sun bathing, boat marina.
Water front restaurants, excellent food.
All rooms are waterfront with beuatiful views of the lake and the mountains.
Nicely decorated, good size, newly refurbished rooms.
Provide free mountain bike rentals.
Nice spa area.
Good Service

Cons:
No airconditioning, at times can get hot in the afternoon in the summer months
Expensive like the rest of Switzerland
Charge you for car parking although in the suburbs
3 miles from downtown Luzern.. a little too far for walking

Room Tip: Buy the 2 day package with dinner, the deal is unbeatable.
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anja P, Front Office Manager at Seehotel Hermitage Luzern, responded to this review, July 19, 2012
Dear guest

Thank you for your good rating.

It would be a pleasure for us to have you among our guest again in the future.

In the meantime we send you our best regards from the lake side.

Your Hermitage Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 9, 2012

We booked a two night package on the hotel website. It included a deluxe room for 2 nights, a four course 'wine and dine' dinner on the arrival day, free entry to Grand Casino Luzern with 20 Swiss franc chips, a free drink coupon per person at the bar and the Luzern Visitor Card. The Meal was one of the most memorable meals we have had till date. The rooms are contemporary, well designed and spacious and the have one of the most amazing views of Lake Luzern. Most of the hotel staff was warm and very helpful. The hotel is about a 10 minute bus/taxi ride from most attractions and the City center, but makes up for it with a beautiful property with breathtaking views of the Lake. Its the place to be for a nice, relaxing break!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anja P, Front Office Manager at Seehotel Hermitage Luzern, responded to this review, July 19, 2012
Dear guest

Thank you very much for this very positive feedback.

We are pleased to hear that you could enjoy your stay with us that much and hope to welcome you soon again!

Best regards from Lucerne

Your Hermitage Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taipei
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 5, 2012

We booked our package with myswitzerland.com. It was for two nights with breakfast, one four course dinner with good wines with each course, and a 2 hour cruise on a partyboat. The bus 24 stops right outside the hotel but takes 10-15 minutes to come and also about that time to reach Lucern central train station. The walk from Meggen Zentrum train station is not advisable unless it is good weather and you are planning a leisurely 45-min walk around the lake (Wanderweg) to the hotel. Taxis are expensive. The highlight of the trip was the 2 hour boat trip, where you man your own small boat (weather permitting since it is a light boat). The staff thoughtfully prepare some salmon/prawn cocktails, sundried tomatoes and ham appetizers with champagne, water, ice and clean towels. This is fun for special occasions such as for us on our honeymoon. The boat is simple to man (it goes forwards and backwards) there are no sails... Service is good, rooms are big, views from the restaurant at breakfast and dinner always relaxing, and birds fly in and out if you leave breadcrumbs. Idyllic setting and 4 star, there is no pool.

Room Tip: Ask for a room in the new building with a lake view.
See more room tips
  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Seehotel Hermitage Luzern, responded to this review, July 8, 2012
Dear guest

Thank you very much for your kind feedback.

We are very happy that you could relax when staying with us and that you enjoyed the party boat trip, the dinner and the room.

Looking forward to welcoming you again we send you our best regards from Lucerne!

Your Hermitage team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 11, 2012

Spent two nights end of May. Booked two rooms, one for the in-laws and one for us (2 adults and 2 children). Rooms are very big and ours was very comfortable even with the extra bed for the kids. Staff were very friendly and helpful and we were all made to feel very much at home. Only slight issue is there is no air conditioning and as there are a lot of mosquitoes, it is not advisable to open the windows so it gets rather hot. All in all, a very good experience.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Seehotel Hermitage Luzern, responded to this review, June 27, 2012
Dear Family Tan

Thank you very much for your great feedback! We are very pleased to hear that you had such a nice stay with us and would be happy to welcome you again soon!

Best regards from Lucerne

Your Hermitage Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2012

Most hotels in Switzerland are expensive and you would expect that in a popular city like Lucerne, hotel prices would be even more expensive than usual.

Hotel Hermitage offers great value for money. It is relatively near to the Lucerne train station (10 to 15 mins via a bus that stops right outside the hotel) yet has spacious rooms overlooking the lake.

There is free wifi, a welcome snack in the room and Loccitane toiletries in the bathroom. The room has strangely bright green vintage looking carpet which was a bit different from the rest of the modern hotel but it is very spacious and clean.

The best part of the room was of course the balcony and view of the lake through the full length glass doors of the balcony. It was spring when we were there and we had a nap with the balcony doors wide open. Very relaxing!

They also have a fan in the room for warmer nights. My only very small complaint was that the room I stayed in doesnt seem to have any facilities for you to boil your own water for tea. But the helpful staff resolved that by giving me a hot pot of water when I requested for it, so no problems at all.

They welcome pets as well.

For more pictures, see
http://openkitchenconcept.blogspot.sg/2012/06/lucerne-and-hotel-hermitage.html

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anja P, Front Office Manager at Seehotel Hermitage Luzern, responded to this review, June 9, 2012
Dear guest

Thank you very much for this great feedback! We are happy to hear that you enjoyed your stay with us a lot and hope to welcome you soon again here in Lucerne!

Kind regards

Your Hermitage team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Seehotel Hermitage Luzern

Address: Seeburgstrasse 72, Lucerne 6006, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Lucerne
#4 Family Hotel in Lucerne
#6 Romantic Hotel in Lucerne
#6 Luxury Hotel in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Seehotel Hermitage Luzern 4.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Seehotel Hermitage Luzern Lucerne

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