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“Great hotel in a good place” 4 of 5 stars
Review of Hotel De la Paix

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Hotel De la Paix
3.0 of 5 Hotel   |   Museggstrasse 2, Lucerne 6000, Switzerland   |  
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Hotel amenities
Ranked #29 of 69 Hotels in Lucerne
Certificate of Excellence 2014
Moscow
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Great hotel in a good place”
4 of 5 stars Reviewed August 12, 2012

Me and my wife stayed in this hotel on August 2012 and can recommend it. Clear big room, friendly staff, free Wi-Fi.
The hotel location is good: 10 minutes’ walk from Central station, near all attractions, shops,...

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 reviews from our community

Traveler rating
    47
    91
    53
    9
    2
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63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 29, 2012

staff somewhat friendly...room had no air conditioning...bed was on a decline so we had to sleep with or heads where our feet should be...tiny bathroom...less than mediocre breakfast...and what really annoyed us was that we asked for a 6:30 am wake up call and it never came...front desk said they called but no one answered the phone...and were rude about it saying we shold have checked to make sure phone worked...would not stay here again... 2 nites here cost more than 4 nites in an amazing hotel in paris

  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamworth, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2012

Three of us (adults) arrived very jet lagged from Australia.A short train trip from Zurich to Lucerne meant that we had a smaller city to explore and unwind.Lucerne is a very beautiful destination and easy to access anywhere in Switzerland.The hotel was superb in every way.The hotel came with a warm welcome and very helpful staff without being over the top.Restaurant attached to the hotel came with very good value food,atmosphere and a comprehensive menu.
The quality of the room was outstanding value and close to all amenites.There are more luxurious and expensive places but this hotel would be hard to beat for value.

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelapaixSwitzerland, Owner at Hotel De la Paix, responded to this review, July 23, 2012
Grüezi Bill
thank you for your nice and good review. We had a great pleasure having you here with us. We are pleased to hear that you had a good time in our Restaurant Lapin. We are now serving nice refreshing summer dishes. Hopefully you can make it once again to Lucerne. With best Regards Ferdinand A. Zehnder
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eastbourne
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 19, 2012

We are just back from a lovely week in Luzern, Switzerland. We highly recommend Hotel de la Paix where we were made most welcome and enjoyed consistently friendly, efficient and helpful service. The restaurant has a nice atmosphere and serves good food. Breakfast is truly continental, which suited us well, but dont expect it to be Englishified as in some other cities. Our room was clean and had eveything thing we needed - bathromm was small - if that is important to you - it was fine for us. We had a room on the fourth floor at the front and yes, there was traffic noise. This was not a problem to us - we were offered a quieter room at the back if we wanted it - so do ask for this if you like to sleep with the window open. - There is no air conditioning, but fans, in the bedrooms. Location was great - within walking distance of all the attractions - lake, boats, Cathedral etc and shops. There is a very handy coop within a shopping arcade just minutes from the hotel which was very useful for anything you might need! Turn left as you leave the hotel and go round the corner. Shopping arcade is about a minute away.
Transport is very efficient - buses, boats and trains all run on time, but it is expensive - use a Swiss half price card. The Swiss Transport museum is excellent - half an hours' walk along the lakeside or an easy bus ride. Allow a whole day for a visit.
An excellent holiday, thank you to Ferdinand at his wonderful staff.

Room Tip: If you like a quiet room ask for high floor at the back of the hotel. There is a lift.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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DelapaixSwitzerland, Owner at Hotel De la Paix, responded to this review, July 23, 2012
Grüezi
thank you for your very good and detailed review. We are happy you had a good time in Lucerne and our Hotel. The summer has finally arrived; the clear lakewater and the crisp air in the mountain is waiting for you - hopefully for another visit. With best Regards Ferdinand
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Pawtucket, Rhode Island
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 9, 2012

Luzern is expensive (all of Switzerland is). This hotel is a phenomenal value for the money. Walk to everything, 7 minute walk to the train station, clean, simple rooms, a nice restaurant, lots of shopping nearby, staff is friendly, and again, reasonable prices (for Luzern). Use as a base or an overnight stop to this truly beautiful city.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelapaixSwitzerland, Owner at Hotel De la Paix, responded to this review, July 23, 2012
Grüezi
Thank you for your good comments. We are happy, you had a good time in our Hotel and Lucerne. We will be looking forward to welcoming you again in our Hotel. With best Regards
Ferdinand A. Zehnder
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Sussex
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed July 9, 2012

We spent the last two nights of our holiday here. Our room was on the top floor above the main street, which was lively but not too noisy, except for the night when Portugal won their football match! A very central location, turn left for the Lion Monument and right for the shopping centre. Straight on and you are at the lakeside in two minutes. I endorse all the positive remarks made here and would add that the staff kindly looked after our luggage after we checked out so that we could spend our last long day looking around Lucerne. (Do try the new 'Saphir' boat trip on the lake, which is reviewed elsewhere). We didn't dine at the hotel, but the breakfast was really good.
A nice touch was the huge vat of lemon ice-tea in the reception area - most refreshing! And free internet access via the computer on the reception desk.

Room Tip: Rooms overlooking the street may be a bit noisy for light sleepers
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Top Contributor
54 reviews 54 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 28, 2012

located very near the lake and the old town... spacious clean rooms and bathrooms. breakfast was also acceptable (really like the hot choc). overall pretty satisfied with the place. would recommend it.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelapaixSwitzerland, Owner at Hotel De la Paix, responded to this review, July 23, 2012
Grüezi
Thank you for your review. We are pleased you have enjoyed your stay with us and also in the city of Lucerne. Have a good Time. With best Regards Ferdinand A. Zehnder
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel De la Paix

Address: Museggstrasse 2, Lucerne 6000, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #29 of 69 Hotels in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel De la Paix 3*
Number of rooms: 39
Official Description (provided by the hotel):
We’re certain you’ll feel at home at the Hotel De La Paix. Our room are in a quiet location and comfortably furnished. They all have a bath or shower and WC, direct dial telephone, TV and radio. And our staff will ensure a friendly and warm-hearted atmosphere. ... more   less 
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Also Known As:
De La Paix Luzern Hotel

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