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“Good hotel for a budget price” 4 of 5 stars
Review of Ibis Styles Luzern City

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Ibis Styles Luzern City
2.0 of 5 Hotel   |   Friedenstrasse 8, Lucerne 6004, Switzerland (Formerly NH Luzern)   |  
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Ranked #33 of 64 hotels in Lucerne
Perth,West Australia
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
“Good hotel for a budget price”
4 of 5 stars Reviewed January 13, 2013

Stayed here for 1 night, then 2 nights in December. Picked it as we could get a family room for a good price in comparison to more expensive hotels in Luzern.

It's recently been updated, so rooms were quite funky and modern in design and colour (Hmmm, but not sure how "funky" it will look in another 5 years or so !!!). However - For the moment, it's good, clean rooms..

We had the family room up top on the terrace, which had a balcony with nice views of the mountains. This particular room was very large, with 2 rooms and a large bathroom area.
Great for kids as it's a big area, they can play, and look from the balcony.

Next time we stayed we got the standard family room... No balcony, and only one room, noticably smaller, no way the kids can run about and play in this room size !
Terrace room had a fridge (helpful for familes) our standard room did not have a fridge. Worth noting for families or if you like to use the fridge.

Breakfast is good, no hot stuff (apart from toast) just continental but does the job. Watch for tour groups.. The breakfast area packs out completly when they all decend.

Location is excellent, 2 mins walk from the Lion Monument, a short walk from the train station (10-15 mins) , and 2-3 min walk to the main shopping strip. Room was quiet, beds were ok, foldaway beds were not the best (so we made the kids sleep on them, haha).

Staff were VERY helpful and friendly. Great hotel to base yourself to check out Luzern. There is also free coffe/tea from big machine in lobby, and kids play area for when kids get bored (More for younger little kids)

Would stay there again. It's more a hotel to "get out and see Luzern" rather than lay about and enjoy the facilities.

Room Tip: Ask for a Terrace Room with balcony.. Not many of them , but well worth waiting for.
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter T, General Manager at Ibis Styles Luzern City, responded to this review, April 12, 2013
We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at ibis Styles.

Hotel ibis Styles Luzern City
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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299 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 10, 2013 via mobile

Excellent location, very nice service (the Portuguese person in the reception was very helpful, showing the key attactions of the city in a map to us and recommending good restaurants). Room was just ok - big, clean, but the bed was small and not very good. The shower in the bathroom had some issues also. Overall, a good cost/benefit hotel for Luzern!

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter T, Manager at Ibis Styles Luzern City, responded to this review, April 12, 2013
We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at ibis Styles.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 28, 2012 via mobile

We had a family room with 2 double beds for children and us parents. Clean, quiet, not too cramped, free wifi. Close to city centre so you do not need public transport. Good value for money for Swiss prices.

Stayed December 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 19, 2012

I was there for a night stay. Allowed to check-in earlier in the morning. The environment there was clean, comfortable, quiet. Free Wifi provided. It is good to have a playground in the lobby where my son was enjoying there. Some little improvements needed so that to improve the customer experience such as to provide an electric kettle in the room (troublesome to get hot water from the water dispenser in the hotel lobby, air-cond (my room was no A/C and a fan was provided - but the weather that time is just nice without the A/C), more variety of food for breakfast.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonn, Germany
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 4, 2012

We had a room located at the top floor with a massive terrace! The room we stayed in had A/C and was really clean with seemingly new furniture. We also had unlimited WIFI during our whole stay. This hotel is like 10-minute walk away from the Luzern's main train station and situated in the heart of the city. The only thing missing was furniture in the big rooftop terrace. A coffee table partnered with at least two chairs would have been great as you enjoy the views of snow-capped mountains on a clear day. Overall, we had a pleasant stay at ibis Styles Luzern.

Room Tip: Try to get a roof at the top floor with an enormous terrace.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 4, 2012

its a 2 star hotel as according to the swiss tourism deptt..rooms are smaller accompanied by smaller bathroom...restaurant serves good quality of breakfast...staff is realy helpfull n friendly...near to the lucerne main station (10 mins by bus from station- bus no.1) n the lion monument...

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, BC
Top Contributor
71 reviews 71 reviews
70 hotel reviews
Reviews in 66 cities Reviews in 66 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 30, 2012

For a three star hotel in very expensive Switzerland it is fine and does the job. Location is good - it's less than a ten minute walk to teh train station and its well located for almost everything.

Beds are quite comfortable and breakfast was excellent. Bathroom was fine.

Good for the price and well located.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Styles Luzern City

Address: Friedenstrasse 8, Lucerne 6004, Switzerland (Formerly NH Luzern)
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #33 of 64 hotels in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ibis Styles Luzern City 2*
Official Description (provided by the hotel):
This stylishly designed, non‐smoking hotel is located in the historic center of Lucerne, just a stone's throwfrom the old town and its charming boutiques and cafés. The Culture and Congress Center (KKL), the trainstation and the lake that plays host to the Chapel Bridge are all just a short walk from the hotel. The Rigi,Pilatus and Titlis mountains are perfect for day trips and can be reached easily by boat or train. ... more   less 
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Also Known As:
Nh Hotel Lucerne
Nh Luzern Lucerne

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