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“Close to centre and comfortable” 4 of 5 stars
Review of Ibis Styles Luzern City

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Ibis Styles Luzern City
3.0 of 5 Hotel   |   Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland (Formerly NH Luzern)   |  
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Ranked #31 of 64 Hotels in Lucerne
Geneva, Switzerland
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
“Close to centre and comfortable”
4 of 5 stars Reviewed December 28, 2012 via mobile

We had a family room with 2 double beds for children and us parents. Clean, quiet, not too cramped, free wifi. Close to city centre so you do not need public transport. Good value for money for Swiss prices.

Stayed December 2012, traveled with family
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348 reviews from our community

Traveler rating
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    78
    28
    13
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141
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Spanish first
  • Any
English first
Kuala Lumpur, Malaysia
Top Contributor
55 reviews 55 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 19, 2012

I was there for a night stay. Allowed to check-in earlier in the morning. The environment there was clean, comfortable, quiet. Free Wifi provided. It is good to have a playground in the lobby where my son was enjoying there. Some little improvements needed so that to improve the customer experience such as to provide an electric kettle in the room (troublesome to get hot water from the water dispenser in the hotel lobby, air-cond (my room was no A/C and a fan was provided - but the weather that time is just nice without the A/C), more variety of food for breakfast.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonn, Germany
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 4, 2012

We had a room located at the top floor with a massive terrace! The room we stayed in had A/C and was really clean with seemingly new furniture. We also had unlimited WIFI during our whole stay. This hotel is like 10-minute walk away from the Luzern's main train station and situated in the heart of the city. The only thing missing was furniture in the big rooftop terrace. A coffee table partnered with at least two chairs would have been great as you enjoy the views of snow-capped mountains on a clear day. Overall, we had a pleasant stay at ibis Styles Luzern.

Room Tip: Try to get a roof at the top floor with an enormous terrace.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Delhi, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 4, 2012

its a 2 star hotel as according to the swiss tourism deptt..rooms are smaller accompanied by smaller bathroom...restaurant serves good quality of breakfast...staff is realy helpfull n friendly...near to the lucerne main station (10 mins by bus from station- bus no.1) n the lion monument...

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Vancouver, BC
Top Contributor
71 reviews 71 reviews
70 hotel reviews
Reviews in 66 cities Reviews in 66 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 30, 2012

For a three star hotel in very expensive Switzerland it is fine and does the job. Location is good - it's less than a ten minute walk to teh train station and its well located for almost everything.

Beds are quite comfortable and breakfast was excellent. Bathroom was fine.

Good for the price and well located.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western Australia, Australia
Top Contributor
115 reviews 115 reviews
51 hotel reviews
Reviews in 71 cities Reviews in 71 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed November 23, 2012

The hotel is in a convenient location. We were just passing through and stopped one night for a quick look around. Parking is nearby. Rooms were clean, although noisy and a bit on the small side. Bedding comfortable. Staff were very helpful with recommendations and requests, even with the language barrier.Breakfast was as you would expect from this standard. Overall, satisfactory.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 19, 2012

If there was something between average and very good I would have picked that. The Ibis Styles is a clean, comfortable hotel within walking distance of the train station (like everything else in Luzern). It is quite near the Lion Monument (which I am surprised isn't mentioned more often in reviews or on the hotel's website). (The Lion Monument is one of the "must see" attractions of Luzern -- it takes only a few minutes to visit and it is a short walk from the Ibis Styles Luzern.)

I stayed here before when it was NH Hotel. Breakfasts were better then but they are not bad now. The rooms are the same -- some have balconies.

There is a movie theatre across the street (the Bourbaki) where the upstairs bar sometimes hosts fun events, such as tango dancing on Sunday nights. Go in and ask, and don't worry if you don't speak German. The public library is also upstairs in that building . . . if you go visit that check out the used book and CD selection. It's not always great but every now and then you can find a treasure.

The hotel is fine. There are sometimes long lines in front when tour groups check in but come back in five minutes and they're gone. Free internet in the rooms and a computer in the lobby if you need it. Staff is friendly and helpful. I've stayed here before and will stay here again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Ibis Styles Luzern City

Address: Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland (Formerly NH Luzern)
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#5 Best Value Hotel in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis Styles Luzern City 3*
Number of rooms: 115
Official Description (provided by the hotel):
This stylishly designed, non‐smoking hotel is located in the historic center of Lucerne, just a stone's throwfrom the old town and its charming boutiques and cafés. The Culture and Congress Center (KKL), the trainstation and the lake that plays host to the Chapel Bridge are all just a short walk from the hotel. The Rigi,Pilatus and Titlis mountains are perfect for day trips and can be reached easily by boat or train. ... more   less 
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Also Known As:
Nh Hotel Lucerne
Nh Luzern Lucerne

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