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“Good” 4 of 5 stars
Review of ibis Styles Luzern City

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ibis Styles Luzern City
3.0 of 5 Hotel   |   Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland   |  
Hotel amenities
Ranked #37 of 70 Hotels in Lucerne
GreenLeadersSilver level
Kuala Lumpur, Malaysia
Level Contributor
67 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Good”
4 of 5 stars Reviewed December 19, 2012

I was there for a night stay. Allowed to check-in earlier in the morning. The environment there was clean, comfortable, quiet. Free Wifi provided. It is good to have a playground in the lobby where my son was enjoying there. Some little improvements needed so that to improve the customer experience such as to provide an electric kettle in the room (troublesome to get hot water from the water dispenser in the hotel lobby, air-cond (my room was no A/C and a fan was provided - but the weather that time is just nice without the A/C), more variety of food for breakfast.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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455 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Bonn, Germany
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 4, 2012

We had a room located at the top floor with a massive terrace! The room we stayed in had A/C and was really clean with seemingly new furniture. We also had unlimited WIFI during our whole stay. This hotel is like 10-minute walk away from the Luzern's main train station and situated in the heart of the city. The only thing missing was furniture in the big rooftop terrace. A coffee table partnered with at least two chairs would have been great as you enjoy the views of snow-capped mountains on a clear day. Overall, we had a pleasant stay at ibis Styles Luzern.

Room Tip: Try to get a roof at the top floor with an enormous terrace.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed December 4, 2012

its a 2 star hotel as according to the swiss tourism deptt..rooms are smaller accompanied by smaller bathroom...restaurant serves good quality of breakfast...staff is realy helpfull n friendly...near to the lucerne main station (10 mins by bus from station- bus no.1) n the lion monument...

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Vancouver, BC
Level Contributor
102 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed November 30, 2012

For a three star hotel in very expensive Switzerland it is fine and does the job. Location is good - it's less than a ten minute walk to teh train station and its well located for almost everything.

Beds are quite comfortable and breakfast was excellent. Bathroom was fine.

Good for the price and well located.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Western Australia, Australia
Level Contributor
159 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed November 23, 2012

The hotel is in a convenient location. We were just passing through and stopped one night for a quick look around. Parking is nearby. Rooms were clean, although noisy and a bit on the small side. Bedding comfortable. Staff were very helpful with recommendations and requests, even with the language barrier.Breakfast was as you would expect from this standard. Overall, satisfactory.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 19, 2012

If there was something between average and very good I would have picked that. The Ibis Styles is a clean, comfortable hotel within walking distance of the train station (like everything else in Luzern). It is quite near the Lion Monument (which I am surprised isn't mentioned more often in reviews or on the hotel's website). (The Lion Monument is one of the "must see" attractions of Luzern -- it takes only a few minutes to visit and it is a short walk from the Ibis Styles Luzern.)

I stayed here before when it was NH Hotel. Breakfasts were better then but they are not bad now. The rooms are the same -- some have balconies.

There is a movie theatre across the street (the Bourbaki) where the upstairs bar sometimes hosts fun events, such as tango dancing on Sunday nights. Go in and ask, and don't worry if you don't speak German. The public library is also upstairs in that building . . . if you go visit that check out the used book and CD selection. It's not always great but every now and then you can find a treasure.

The hotel is fine. There are sometimes long lines in front when tour groups check in but come back in five minutes and they're gone. Free internet in the rooms and a computer in the lobby if you need it. Staff is friendly and helpful. I've stayed here before and will stay here again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 10, 2012

funny title eh! but one look at the interiors of this place and you'll know what i'm talking about. enter it and you're greeted by bright green and white coloured walls. the guys at the desk wear happy purple coloured t-shirts and always seem to be smiling. enter the rooms and the same bright green and white colour theme follows you. but hang on, there's more colour - brightly coloured chairs and side tables just add to the happiness.

the room is not too big but then again it's not too small either. the nice part about this hotel is that the rooms have balconies. their not too big and you can peek over the on one on the side but at least it's a balcony. and it's big enough for around 3-4 adults to stand comfortably. the view is nothing to write home about but then again as i said - a balcony in a hotel that's not too expensive - in switzerland is nice. more than nice, even.

the bathroom has a tub with shower head right on top. efficient use of space, i'm thinking.

the room was clean and is cleaned everyday. the nice thing that accor (the parent company that owns the ibis brand) has is a green initiative wherein you have an option of reusing your towels. this helps save water and ultimately our planet. now doing this is not too hard especially since luzern like every other swiss city is extremely clean and chances of you getting dirty and muddy are very slim.

this hotel comes with breakfast included in the room rate - so that's good. no hassles or added expenses of paying extra for breakfast. the spread is ok. around 4 types of cold cuts, 4 types of cheeses, cereal, eggs, tea, coffee, toast. the eggs are hard boiled though. and if you want them scrambled they charge an extra 10 euros. bloody hell. 10 euros for just scrambling my eggs. give me my eggs hard boiled any day.

the ibis styles is about a ten minute walk from the luzern station which is good if you have an early train to catch. it is also about 10 minutes from the old town. which i must add is so bloody beautiful. finally it is about 3 minutes to lake luzern.

the hotel has free wi-fi in the rooms and there's a pc in the reception area if you don't have a laptop.

so that's about it. a clean, safe, colourful hotel that's not too expensive.

Room Tip: ask for a room on the higher floors. the view from the balcony is better.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ibis Styles Luzern City

Address: Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#2 Green Hotel in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — ibis Styles Luzern City 3*
Number of rooms: 115
Official Description (provided by the hotel):
This stylishly designed, non‐smoking hotel is located in the historic center of Lucerne, just a stone's throwfrom the old town and its charming boutiques and cafés. The Culture and Congress Center (KKL), the trainstation and the lake that plays host to the Chapel Bridge are all just a short walk from the hotel. The Rigi,Pilatus and Titlis mountains are perfect for day trips and can be reached easily by boat or train. ... more   less 
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Also Known As:
Nh Hotel Lucerne
Nh Luzern Lucerne

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