We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“No frills, but great location.” 3 of 5 stars
Review of Hotel Monopol Luzern

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Hotel Monopol Luzern to your Saves list
Hotel Monopol Luzern
4.0 of 5 Hotel   |   Pilatusstrasse 1 | Direkt beim Bahnhof Luzern, Lucerne 6002, Switzerland   |  
Hotel amenities
Ranked #18 of 70 Hotels in Lucerne
Certificate of Excellence
Belvidere, Illinois
Level Contributor
81 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
“No frills, but great location.”
3 of 5 stars Reviewed October 30, 2012

I had read the reviews prior to booking, and hesitated to book, but I wanted something really close to the train station and this hotel fit the bill. The check in staff was very welcoming and everything went well with my check-in. We had a quiet room on the 6th floor, but our view was an interior view of the rooms on the other side of the hotel. It was a little loud from the rooftop lounge, but not too bad.

The room and bathroom were very generous in size. However, the decor is very dated. The room could definitely use some updating. There is a flat screen T.V. and a few English speaking stations. The bed was comfortable and the toiletries were adequate. There is a hair dryer, but you had to hold down the power button the whole time you used it which was annoying.

The breakfast was very average and if it wasn't included I wouldn't pay for it. There is no free wi-fi, but there is a Starbucks on the main floor and it was easy to access the internet from there.

The location was excellent. We were able to walk all over Lucerne and catch our excursion at the Travel Bureau at the train station. Staying here enable us to avoid taxi charges to/from the train station as it was right across the street.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

502 reviews from our community

Traveler rating
    223
    167
    71
    18
    23
See reviews for
80
173
65
103
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
San Felice Circeo, Italy
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 14, 2012

Spent 5 nights in this four star hotel, the rooms were generously sized and included a Bath in the bathroom. This hotel was clearly aimed at Business use and for this it was excellent, the location nest to the station and very close to the KKL was great. Breakfast was pretty average, and the atmostphere was not great. It suited my needs.

Room Tip: Avoid rooms with a View - far too noisey at night
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilbert, Arizona
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 1, 2012

We stayed at the Monopol the second week of September and were amazed at the size of our room. It was clean with a huge bathroom that had two sinks which we really appreciated. The room also had a nice sitting area. It is next to the train station and easy to find. We enjoyed the free Wifi that Starbucks offered which is located in the hotel. My only complaint was that the staff was not very friendly. They just starred at us when we arrived and did not greet us. An employee was standing in the aisle and did not attempt to move as I tried to pass her with my suitcase. I accidently brushed her foot and she gave me a disgusted look. I excused myself and got no response back from her. Definitely rude staff. The hotel also was a bit noisey. I could hear people talking long after we went to bed. This is a nice hotel if you are only staying 1-2 nites. Very big and very impersonal. McDonalds is also in this hotel and a Burger King is near if you must have american food. The breakfast was included with our hotel stay and it was very good.

Room Tip: The elevator is slow and small so if your in a hurry dont stay on the upper floors. Taking the stair...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philly Burbs
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 27, 2012

This place is right across from the train station! Pretty key if you don't have a car. It is a beautiful old building, but with modern conveniences such as Starbucks and McDonalds downstairs.

The hotel rooms are spacious and bright. Plenty of room to stretch your legs out and relax. Comfy beds, spacious bathroom, ICE MACHINE (unheard of in Switzerland!) and some English channels on the TV other than CNN Europe and BBC.

The staff was super friendly and helpful.

The only cons are no wifi in rooms, and no air conditioning. They do provide a fan in room, but a summer stay here would be a challenge.

Also, if you are here on a weekend night and leave your windows open for fresh air, expect to hear bar hoppers on the street below until at least 4:30 am. And then the street sweeping begins at 5:30 am.

Overall though, a great hotel with an old world feel. You are steps away from the train station to grab a snack when everything else is closed, and a short walk from the river to cross to the other amazing shopping that Lucerne has. I would definitely stay here again, and would highly recommend it to others. Enjoy your stay! Oh, and the breakfast was pretty good too!

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 16, 2012

**good loction,Varied breakfast , Friendly Staff
**Staff uncooperative,does not have parking,Bad smell in the lobby and entrance,None Services (tea, coffee, water heater) in the room ,There is no Internet in room ,Does not have air conditioning in the room ,At the entrance there is Starbucks and cause congestion at the entrance and the only way to use Wi-Fi by Starbucks.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CANADA
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed September 12, 2012

We were very pleased with our 1 night stay here. Our room was spacious and very comfortable. The bathroom was huge and there was an entrance hallway area that was nice. The windows blocked any noise and there was a fan in the room which we used. If you go to the lobby you can use Starbucks WIFI at no charge. Super location right across from the train station. Would definitely stay again!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Lucerne hotels
0.1 mi away
Ameron Hotel Flora Luzern
Ameron Hotel Flora Luzern
#31 of 70 in Lucerne
4.0 of 5 stars 901 reviews
0.3 mi away
Hotel Cascada
Hotel Cascada
#8 of 70 in Lucerne
4.5 of 5 stars 512 reviews
0.7 mi away
Art Deco Hotel Montana Luzern
Show Prices
Show Prices
Show Prices
0.1 mi away
Renaissance Lucerne Hotel
0.3 mi away
Radisson Blu Hotel, Lucerne
0.0 mi away
Waldstaetterhof Swiss Quality Lucerne Hotel
Show Prices
Show Prices
Show Prices

Been to Hotel Monopol Luzern? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Monopol Luzern

Address: Pilatusstrasse 1 | Direkt beim Bahnhof Luzern, Lucerne 6002, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#10 Business Hotel in Lucerne
#13 Romantic Hotel in Lucerne
#13 Luxury Hotel in Lucerne
#19 Family Hotel in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monopol Luzern 4*
Number of rooms: 73
Official Description (provided by the hotel):
A CORDIAL WELCOME to the Hotel **** MONOPOL Lucerne, directly at the railway station and the KKL Culture and Convention Centre, in the middle of the center, by the lake and the world famous Chapel Bridge, the tourist sites and in the old town. 73 Greatness rooms with bath/shower, toilet, hairdryer, telephone, minibar, safe, Sat-TV and radio. Enjoy the gastronomic experience pure in and around the Hotel MONOPOL. On the top of the hotel, there is the elegant lounge bar SUITE, with most beautiful panorama of the whole city Lucerne. It offers you a view of the lake, the mountains Pilatus, Rigi and Titlis. The special architecturally fascinating Hotel **** MONOPOL is the most historic fascinating hotel from the city. The baroque facade with rococo elements, stocked with the Savonniere stone in 1899 and the columns, the capitals of glided iron, the balcony railing and the beautiful copper dome, give to the hotel a inestimable majestic splendour and looks like a Parisian or Viennese palace. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Travelocity, Booking.com, Hotel.de, Cheap Tickets, HotelTravel.com, Odigeo, Otel, Venere and Priceline so you can book your Hotel Monopol Luzern reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Monopol Swiss q Lucerne

Owners: What's your side of the story?

If you own or manage Hotel Monopol Luzern, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.