We stayed at the Monopol the second week of September and were amazed at the size of our room. It was clean with a huge bathroom that had two sinks which we really appreciated. The room also had a nice sitting area. It is next to the train station and easy to find. We enjoyed the free Wifi that Starbucks offered which is located in the hotel. My only complaint was that the staff was not very friendly. They just starred at us when we arrived and did not greet us. An employee was standing in the aisle and did not attempt to move as I tried to pass her with my suitcase. I accidently brushed her foot and she gave me a disgusted look. I excused myself and got no response back from her. Definitely rude staff. The hotel also was a bit noisey. I could hear people talking long after we went to bed. This is a nice hotel if you are only staying 1-2 nites. Very big and very impersonal. McDonalds is also in this hotel and a Burger King is near if you must have american food. The breakfast was included with our hotel stay and it was very good.
- Also Known As:
- Monopol Swiss q Lucerne
- Official Description (provided by the hotel):
- A CORDIAL WELCOME to the Hotel **** MONOPOL Lucerne, directly at the railway station and the KKL Culture and Convention Centre, in the middle of the center, by the lake and the world famous Chapel Bridge, the tourist sites and in the old town. 73 greatness rooms with bath/shower, toilet, hairdryer, telephone, minibar, safe, Sat-TV and radio. Enjoy the gastronomic experience pure in and around the Hotel MONOPOL. On the top of the hotel, there is the elegant lounge bar SUITE, with most beautiful panorama of the whole city Lucerne. It offers you a view of the lake, the mountains Pilatus, Rigi and Titlis. The special architecturally fascinating Hotel **** MONOPOL is the most historic fascinating hotel from the city. The baroque façade with rococo elements, stocked with the Savonnière stone in 1899 and the columns, the capitals of glided iron, the balcony railing and the beautiful copper dome, give to the hotel a inestimable majestic splendour and looks like a Parisian or Viennese palace. ... more less
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