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“Excellent” 5 of 5 stars
Review of Renaissance Lucerne Hotel

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Renaissance Lucerne Hotel
4.0 of 5 Hotel   |   Pilatusstrasse 15, Lucerne 6002, Switzerland   |  
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Special Offer
FREE Wi-Fi
Ranked #10 of 69 Hotels in Lucerne
Certificate of Excellence 2014
Daly City, CA 94015
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
“Excellent”
5 of 5 stars Reviewed October 9, 2011

It's a nice hotel, centrally located, safe & close to everything such as Chapel Bridge, lake, train station...etc. The room is very clean & quite. I stayed there for one night & the mattress so comfortable.

  • Stayed August 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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577 reviews from our community

Traveler rating
    295
    213
    45
    17
    7
See reviews for
115
297
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
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  • Dutch first
  • English first
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English first
Dallas, Texas
Top Contributor
59 reviews 59 reviews
40 hotel reviews
Reviews in 36 cities Reviews in 36 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 6, 2011

Nice Hotel, great location, centrally located to train station, about a 5 minute walk. Close to Chapel Bridge and boats for lake touring. Nice room and bathroom, good service. Stayed for one night and enjoyed it.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biasca, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2011

The Hotel is centrally located. A perfect location for discovering Lucerne: at walking distance from the Chapel Bridge, railway station, lake, old city. Rooms were recently renovated and very clean. The staff is very friendly and the breakfast buffet was very good.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane
Top Contributor
247 reviews 247 reviews
101 hotel reviews
Reviews in 116 cities Reviews in 116 cities
183 helpful votes 183 helpful votes
4 of 5 stars Reviewed October 1, 2011

This is a very newly renovated hotel in a great location to provide ease of access to all sights. Staff at reception were very friendly. Room had all you would need for a comfortable stay. The bed was large and linen crisp and clean. Some guests complained to us about the nightclub under the hotel but we did not experience any disruption from this. Breakfast was average, adequate but nothing special. Wait staff not overly friendly at breakfast.

Room Tip: Avoid the nightclub
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  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Singapore
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 22, 2011

Good location which is near to station and Chapel Bridge. Comfortable beddings. Would be nice to have double vanity top since the sink area is very big.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pittsburgh, Pennsylvania
Top Contributor
70 reviews 70 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 18, 2011

This was an amazing place to stay in Luzern. It was within walking distance to everything and such comfortable rooms! My only disappointment was the lack of a mini-fridge. Other than that, it was perfect!

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Newyork
Top Contributor
51 reviews 51 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 12, 2011

we had a wonderful stay at this hotel in August 2011. The staff were very helpful and actually went above and beyond the call of duty. They were happy to come to my rescue when I was stranded by accident at another town late at night and had no way to get back to Lucerne. I called the hotel and they took care of the details and took care of everything. I was very impressed. We had a deluxe room which was luxurious in every way. The Nespresso coffee maker in the room was a fab treat. The room and bathroom were elegant and beautifully furnished and the linens too were of top quality. The location is great - its walking distance from the main train station and ferry terminal. The breakfast was also very good. The staff were all courteous and professional.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Lucerne Hotel

Address: Pilatusstrasse 15, Lucerne 6002, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#7 Family Hotel in Lucerne
#8 Romantic Hotel in Lucerne
#8 Business Hotel in Lucerne
#9 Luxury Hotel in Lucerne
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Renaissance Lucerne Hotel 4*
Number of rooms: 86
Official Description (provided by the hotel):
Renaissance Lucerne Hotel - a superior, first-class hotel offering a blend of personalised, stylish ambiance and cutting-edge technical amenities. Fine dining at the Renaissance Lucerne Hotel in the restaurant PACIFICO: Enjoy ever-popular fajitas, juicy steaks, home-smoked spare ribs and Cajun wings in a unique ambiance. Spacious and tasteful decor. ... more   less 
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Also Known As:
Schiller Hotel Lucerne

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