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“Wonderful way to begin a vacation!” 5 of 5 stars
Review of Hotel Schweizerhof Luzern

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Hotel Schweizerhof Luzern
5.0 of 5 Hotel   |   Schweizerhofquai, Lucerne 6002 , Switzerland   |  
Hotel amenities
Ranked #2 of 69 Hotels in Lucerne
Certificate of Excellence 2014
Mobile, AL
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Wonderful way to begin a vacation!”
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Schweitzerhof before a cruise. It was the perfect way to start the trip. A beautiful hotel with wonderful staff, a beautiful room with views of the lake and mountains. We found it easy to find our way around, lots of restuarants and bars, shopping and museums all within easy walking distance. I would definitely stay here again.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

Traveler rating
    103
    16
    7
    0
    2
See reviews for
17
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Upstate NY
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Scheizerhof is a Swiss classic. Great rooms, restaurant, employees in a historic building. Located across the street from Lake Luzern, five minutes from the train station, numerous shops and restaurants. We were given a super large corner room with sofa, chairs and desk. Even though the building is centuries old, the hallways, rooms and restaurant all seemed bright and airy while maintaining its historic charm.

Room Tip: Ask for lake side rooms
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oronoco, Minnesota
Top Contributor
208 reviews 208 reviews
29 hotel reviews
Reviews in 78 cities Reviews in 78 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed two nights in a junior suite. This hotel is close to perfect, heavenly for sure. We had an excellent view of the lake from our balcony.

The breakfast buffet met our needs quite well.

All staff are also 5 stars. They are all kind & sincere in their helpfulness.

This was the nicest place we've ever stayed. I highly recommend it.

Stayed April 2015, traveled as a couple
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HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review, 6 days ago
Dear Guest

And definitely five stars for you, being our guest! Thank you for this excellent review.

When will we welcome you again…?

Best regards
Clemens Hunziker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falmouth, Massachusetts
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed two nights and found the hotel and service outstanding. When we arrived we were told that we had an upgrade to a Junior Suite. It was on the top floor, a corner room that overlooked the lake. The desk person escorted us to our room and as we entered a welcome message scrolled across the TV screen and the Star Spangelled Banner played on the TV as a welcome introduction to the Neil Armstrong room. Each room is dedicated to a famous person who has stayed at the hotel and the room incorporates this theme. The bed linens are of the highest quality and the turn down service in the evening is noteworthy. The hotel Is in walking distance to all of the major attractions and the train station is a short walk. Truly an excellent experience .

Room Tip: Book a room on the upper floors that overlook the lake
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review, 6 days ago
Dear Guest

There are still 100 rooms and stories to discover at the Hotel Schweizerhof Luzern… We offer every month a special package as the room story package Roger Moore this month or the Kim Wilde Package next month….

We look forward welcoming you soon again.

Best regards

Clemens Hunziker
General Manager
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Lausanne, Switzerland
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is a warm place and the personal is nice and helpful. It is the perfect place from where to visit Lucerne.
I had a room on the lake side with a spectacular view.
The breakfast was under my expectation.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
schweizerhof5, Manager at Hotel Schweizerhof Luzern, responded to this review, 2 weeks ago
Dear Anca_AA15

First of all many thanks for staying with us. It is a pleasure for us to read that you enjoyed your stay with us.

Thank you also for your remarks regarding our breakfast, which hasn't satiesfied you totally. Our Chef Marcel Gerber is right now planning an additional corner with some local breakfast specialities. Just to show you that we never stop listening to our guests!

Best regards and hope to see you soon again
Clemens Hunziker, General Manager
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Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 weeks ago

We booked based on tripadvisor recommendations and were not sorry we did. Everything was wonderful. Staff, room, food were all first rate. Location very central. We would not hesitate to stay here again

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review, 5 days ago
Dear Guest

Well done to listen to the recommendations of our guests. We are very proud about what guest write about us.

So thank you to take time to write about your positive experience with us and to recommend us as well!

All our best regards, from the entire Schweizerhof Team.

Clemens Hunziker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Spent only one night there but we had great stay, our room had view on the lake and a little balcony.

The room was elegant and the and comfortable, really loved the furniture! In the there was water and a very interesting coffee machine available to use complimentary in addition to all the other facilities expected in an establishment like this.

Walking into the hotel it gives the feeling of stepping back in time with some very modern touches, the hotel must have been redecorated recently because it looked very well looked after.

We had the pleasure to have dinner in the restaurant and the quality of food amazing! Likewise breakfast was fantastic with a great choice of cold and hot dishes available on the buffet.

The staff are very professional, throughout our stay everyone was fantastic!
From the reception team, the waiting staff in the restaurant and the housekeep that had prepared our room with so much care and attention. A big thank you to everyone.

Room Tip: All the rooms have been named after famous people, if you can get one overlooking the lake in the ev...
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Schweizerhof Luzern

Address: Schweizerhofquai, Lucerne 6002 , Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #2 of 69 Hotels in Lucerne
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Schweizerhof Luzern 5*
Number of rooms: 101
Official Description (provided by the hotel):
Empathy & Excellence at Lucerne's Festival Hotel: Situated near the Old Town and directly on the shore of Lake Lucerne, the Hotel Schweizerhof Luzern is only stepy away from all major points of interest, the KKL, severing shopping facilities and the railway station. The house, since 1861 owned by the family Hauser, offers a spectacular view over the lake and the Swiss Alps. Since 2013 and 2014 we are welcoming you with new rooms and suitss where the Schweizerhof-history comes alive. However, the new design of these rooms is only part of the overall concept: every single guest rooms also tells a story about the visits of famous people such as writers, musicians or actors to the Hotel Schweizerhof Luzern. The 2 restaurants 'Pavillon' and 'Galerie' make for culinary highlights, the trendy Schweizerhof Bar delights hotel guests as well as local pedestrians with daily live music. 9 Different function rooms, concierge service, parking garage, fitness-corner, business-corner and free WiFi. ... more   less 
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