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“Wonderful stay in Luzern at the hotel schweizerhof” 5 of 5 stars
Review of Hotel Schweizerhof Luzern

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Hotel Schweizerhof Luzern
5.0 of 5 Hotel   |   Schweizerhofquai, Lucerne 6002 , Switzerland   |  
Hotel amenities
Ranked #6 of 61 hotels in Lucerne
Houston, Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Wonderful stay in Luzern at the hotel schweizerhof”
5 of 5 stars Reviewed October 29, 2013 via mobile

We stayed at the hotel for three days. We were there for the Luzern marathon and the hotel staff went out of their way to make us feel welcome. We both got massages and spa treatments after the race by the very attentive staff.

We love this place and the city. If we come back to luzern, we will stay here again! Thanks for making our stay so memorable

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review, November 6, 2013
Dear Greg H

We are very happy to read your review. Many thanks. Congratulations to your run! Well done!

Our team loves the marathon! Some team members have participated at the half marathon, all running less than two hours. I have been running as a pacemaker!

Did you know, that we are the only hotel which provides starting numbers to the hotel room?
And did you enjoy the discovery tour with the City Train through the city of Lucerne and the trip to Mount Pilatus? Please let us know next year if you prefer a new tailor made marathon package.

We look forward to welcome you next year again!
Best regards

Clemens Hunziker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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232 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Switzerland
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 26, 2013

We stayed overnight here in a superior room in August. The hotel is a five minute leisurely stroll from the train station, across the bridge which affords spectacular views of the lake and mountains. Be sure to stop at the tourist information kiosk opposite the station before you set off for the hotel; it provides a wealth of information on things to do and see, as well as the usual maps.
The reception at the hotel was friendly and efficient and we were offered a lovely verrine of sorbet to cool us off. Our room was very spacious, modern and beautifully decorated, with free WiFi. The superior rooms are themed around famous people who have stayed at the hotel, and each room tells the story of one of the people. The bathroom was lovely with a huge wet room shower and excellent toiletries. The king size bed was very comfortable. There was a lovely fruit bowl in the room on arrival, and the room was fitted with an espresso coffee machine and tea-making facilities, as well as a stereo system and large flat-screen TV. Since we hadn’t booked a lake view room (considerably more expensive) we had a view of “the historic old town”, which was in fact a small street with not much to see.
In the evening we dined on the terrace, right across the road from the lake. It was wonderful just relaxing and watching the world go by. The staff were young and dynamic and happy to suggest food and wines. For a hotel of this standing, especially in Switzerland, it’s very unusual to find such a laid back atmosphere. The food was excellent - from the Salad with pan-fried scallops to the Duo of pikeperch and scallops, and the White and black chocolate mousse with fruits coulis (to die for!). There was also a basket of superb mini bread rolls which (unfortunately) were impossible to resist, and which seemed to be refilled regularly throughout the meal.
The afternoon of our arrival, we bought a combined boat / funicular / cable car ticket to the Riggi Mountain. The views from the top were breath-taking. The boat left from the quai just next to the tourist information kiosk by the station and took about an hour across the lake. From there we took the funicular, which is said to be the steepest in the world, up the mountain to the modern lookout building which offered 360° views over the “Four Cantons”. Rather than take the same way back, we chose to return by cable car (this is definitely not for anyone who is scared of heights) and bus.
The next morning we visited the market (five minutes on foot from the hotel). Since it was the first Saturday of the month, there was the handicrafts market in addition to the regular vegetable, fruit and flower market and flea market. The whole thing was huge and spread over several streets on both sides of the river. Just great!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Winston Salem, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013

Our recent stay at the Hotel Schweizerhof could not have been better in any way, thanks to Lukas Ketterer and the rest of the hotel staff. My husband said it best --"The Swiss are in the business of providing outstanding service!" -- and we certainly found that to be 100% true. From making reservations for our dinner one night, to directions in the city, to the fabulous breakfasts, we couldn't have asked for more. Location was perfect for walking to experience the sights and sounds of the old section of Lucerne several times. Once the clouds disappeared we had a to-die-for view across Lake Lucerne. No problems sleeping -- the big windows in our bright, spacious room kept street sounds out with no problem. We would love to return to the Schweizerhof over and over. It was the perfect platform for us to enjoy a couple of days of rest and relaxation before our Viking Rhine River cruise.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingwood, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2013

This hotel is truly impressive from the moment you see it. It is charming and historic and a local told me it's one of the best in the city. The location is convenient to most everything you would want to see in Lucerne, about 5-10 minutes walk from the train station, if you are arriving by rail. The restaurant and bar appear to be very popular, with an upscale clientele. We made the mistake of assuming that breakfast is included. It was delicious, with a great selection, but at 35 fr per person, I would have chosen to visit a local bakery instead (they are plentiful and amazing).

The view from our room over the lake was stunning, however the noise from those celebrating on the street below made sleeping difficult on Saturday night. Plus the bed could have been a little softer.

Make sure you visit the wellness room - we rarely saw anyone there - which also has lovely views and is stocked with bottled waters, teas and fruit.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kohler, WI
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 11, 2013

Sent two nights here before embarking on our Rhine River cruise. Nice hotel but spread in 3
Buildings. To use the elevator you went up one in the main building, then we walked a ways together the elevator in the other wing.. Breakfast was excellent as was dinner, but all was very pricey.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madisonville, Kentucky
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 10, 2013

this hotel has everything. It's location is fantastic and the rooms are great(we had a balcony facing the lake) the hotel staff was just tremendous and the concierge (enzo) was the best we have ever had. the breakfast was also a highlight. The most beautiful town in Sz in our opinion

Room Tip: facing lake with a balcony
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 6, 2013 via mobile

Spent 2 nights prior to a river cruise. Staff were friendly and helpful. Room was clean and amenities (shampoo etc) of a good quality. Bed was comfortable but the pillows could have been firmer. Buffet breakfast was very good although the coffee service could have been more frequent.

Stayed October 2013, traveled as a couple
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Additional Information about Hotel Schweizerhof Luzern

Address: Schweizerhofquai, Lucerne 6002 , Switzerland
Location: Switzerland > Lucerne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #6 of 61 hotels in Lucerne
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Schweizerhof Luzern 5*
Official Description (provided by the hotel):
At the most prominent location of the City of Lights Lucerne, our hotel serves as a central starting point for numerous festivals and exclusive shopping boutiques in the immediate vicinity, with all of the city's main attractions just a few minutes away on foot. ... more   less 
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