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“Great service, just a little smokey” 4 of 5 stars
Review of RAMADA Hotel Regina Titlis

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RAMADA Hotel Regina Titlis
4.0 of 5 Hotel   |   Dorfstrasse 33, Engelberg 6390, Switzerland   |  
Hotel amenities
Ranked #8 of 23 Hotels in Engelberg
Certificate of Excellence 2014
The Netherlands
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
“Great service, just a little smokey”
4 of 5 stars Reviewed January 2, 2013

The four of us (2 adults, 2 young kids) stayed in a family room during Christmas week. The room is spacious, clean and up-to-date. Having a decent fridge (not stocked, so BYOB) and separate bedroom is very practical. A major drawback is that one of the two double beds is in fact a very uncomformable fold-out-couch. Another issue is the chimney close to the balcony, producing a smokey smell in the room during the evening when the restaurant fireplace is lit. The kind people at the reception couldn't do very much about either issue. Breakfast buffet is fabulous, as is the pool/sauna and street access from the ski-locker room (ski bus stops in front of the hotel). Hotel staff is very kind. Be aware there is no free parking anywhere in Engelberg and use of the hotel garage is CHF 15/day. The free WiFi-signal is decent. Ski rental discount coupons available at the reception.

Room Tip: Street side can be a little noisy at night, lower floors on restaurant side get smoke from the resta...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alain P, Manager at RAMADA Hotel Regina Titlis, responded to this review, January 8, 2013
Dear Guest

We are very glad to hear that you enjoyed your stay with us.
Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each on every guest experience the best it can be.
Thank you very much and we are looking forward welcoming you back soon again.

General Manager

Alain Packes
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265 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Swedish first
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English first
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 9, 2012 via mobile

We spent 2 nights in this hotel and we really liked the nice and quite big room decorated with some wood that reminds we are in the mountains.
The service was really good and helpful.
What could be improved is that there is no coffee machine in the room, No minibar (even if you can buy some drinks at the reception (24/24), it is not practical).
Finally, the SPA area was pleasant with a swimming pool, sauna and hammam. It is an advantage to have such an area after a ski day to relax!
There were also too many towels that were left on the ground. There should have somebody who comes regularly to clean everything.
We would for sure recommend this hotel

Stayed December 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alain P, Manager at RAMADA Hotel Regina Titlis, responded to this review, December 22, 2012
Google Translation
Lieber Gast

Es freut mich sehr, dass sie Ihren Aufenthalt bei uns genossen haben. Gerne nehme ich Ihre konstruktive Bemerkungen zur Kenntnis. Mein Team und ich, sind immer bestrebt uns täglich zu verbessern und dehalb danke ich Ihnen für den wichtigen Hinweis.

Bis auf ein baldiges Wiedersehen
Alain Packes Hoteldirektor
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Brisbane, Queensland, Australia
Top Contributor
53 reviews 53 reviews
27 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 10, 2012

Myself, husband and daughter spent two amazing nights in this hotel. It is in a perfect position close to everything. The view is spectacular and looks like a picture out of a postcard. The rooms are great size and the beds were very comfy. Dinner was really nice and service very quick. We can't wait to go back and stay but this time for a lot longer. I highly recommend this hotel if you are planning to stay.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alain P, Manager at RAMADA Hotel Regina Titlis, responded to this review, October 24, 2012
Dear Naralle

We are very happy that you enjoyed your stay in the “ Engelberger Bergen”. We hope your are planning in the nearer future another Europe trip and will stay again in our hotel.

Some News for you: We are renovating at the moment the lobby and some guest rooms. So at your next visit we would be proud to show you our " new face"

Best regards and hope to welcome you soon again
A. Packes/ General Manager
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1 review
5 of 5 stars Reviewed September 17, 2012

I had the pleasure to stay for several weeks at the Ramada Hotel in Engelberg due to trainings that took place there.
I appreciated the warm welcome of the whole crew. Everybody is very client-oriented and makes you feel to be appreciated as a guest at all time. The professionality of the team is amazing and the flexibility of the Hotel staff is incredible!the cleanliness is very high and the cleanliness team is always friendly and attentive. A big thanks also to the reception Team that always keeps smiling even if they often have to work till late. But what always leaves me breathless is the huge commitment of the Meeting & Event Ladies...you are the best!without you and the whole rest of the Ramada Team our trainings wouldn't have been as successful as they were!i love also the nice rooms and the quiet and relaxing moments in the small but very nice wellness aerea!and last but not least i would like to accent the delicious cuisine and the friendliness and flexibility of the f&b Team...i know to be a demanding guest but you always fulfilled my culinary wishes! Thank you for that! :) the botton line of my rather long 'love confession' to the ramada is that i would absolutely recommend this venue for a vacation in the wonderful swiss mountains or for a business event with the company you work for...again: thanks to the whole Ramada staff!you can be proud of yourselves! L.A

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alain P, Manager at RAMADA Hotel Regina Titlis, responded to this review, October 24, 2012
Dear Simblu
Thank you for the extraordinary review of your stay. It's the best reward our work if our concept could make a guest so satisfied. I'll pass on this praise to my staff-this will surely inspire them to go ahead.

Hope to welcome you again in Engelberg and best regards
A. Packes/ General Manager
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New York City, New York
1 review
5 of 5 stars Reviewed September 16, 2012

Words cannot express how grateful I was for this hotel's support during a difficult time for us. They were literally at our service, willing to help out any way they could when my father passed away at their location.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alain P, Manager at RAMADA Hotel Regina Titlis, responded to this review, May 14, 2013
Dear Guest

We are very glad to hear that you enjoyed your stay with us. It was a pleasure to have you as our guest.
Thank you very much and we are looking forward welcoming you back soon again:-)
Best regards from Engelberg
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London, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 12, 2012

I was at this hotel as a part of my Europe tour, when I checked in it was good and the rooms were good and clean. But the surprise was left for me the next morning for my breakfast. I was in Engel berg with a tour group. we were served breakfast at the restaurant and the breakfast was shocking.
* Scrambled egg dry and looked like left over from previous day.
* Sausages the same looked they have reheated from previous day.
* There was hardly any attention to detail.
* The Croissants were flaky because they were definitely from the previous day.
* There was tinned fruits on the buffet and just one kind of cheese.

I was surprised of the hotel was mentioned as 4 star but the standards were worst that a 2 star motel and was convinced may be this is how the breakfast is at Ramada Regina Titlis.

Then after finishing my breakfast I was walking past La Strega the other restaurant and asked the waiter what's going on here. And I was shocked and disguised to know that the other hotel guest were give a full fledge breakfast and we were treated like second class citizens. I work as a Hotelier with one of the reputed companies but I never ever treat my guest any different if they are part of a group of individual traveller.

I will never ever recommend this hotel to a friend or other companies other than a Travel Lodge because atleast they don't promise to offer a full fledge breakfast.

Room Tip: Ask for room facing the entrance of the hotel. Can have a good view of the village and mount Titlis
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  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alain P, Manager at RAMADA Hotel Regina Titlis, responded to this review, October 24, 2012
Dear guest

Thank you for your honest review of your stay at our hotel. According to your information, I understand that you have spent your holiday with a tour group.
In these cases, unfortunately, our restaurant offers not enough space for individual guests and group guests at the same time offering a buffet breakfast. For this reason and in accordance with the size of the group we decide then, to serve in a separate meeting room, the buffet breakfast for your group.
I am very sorry that this variant did not satisfied you and I will look together with our service manager to see if there are alternative solutions for the future.
Best regards
A. Packes/ General Manager
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TN
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 3, 2012

Stayed with spouse on 27-31 aug 2012.The Village is Picture perfect.Beautiful park opp the hotel.
Bus stop in front of the door. Lot Of boutique shops in the street.One shop open From 7:30 - 9:00 pm is the only place you will shop as all other day time you will out of the village.
break fast very good,Milk creamy.Did not have lunch or dinner there.The room was Roomy,toilet neat. bed comfortable.Door to balcony tilts & open.
Only draw back the out door look of hotel does not blend with the other buildings.
Engelberg with mt titlis was a amassing! experience!The politeness of the people,the road sense have to be seen to be believed.
All in all it was a unforgeable experience.

Room Tip: Ask for room facing mt titlis.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alain P, Manager at RAMADA Hotel Regina Titlis, responded to this review, May 20, 2013
Dear Guest

Thank you for taking time to give us a comment regarding your recent stay at our hotel.
Please know that your feedback is extremly valuable to us.
I hope to be of service to you in the future.

Sincerely,
Alain Packes
General Manager
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Additional Information about RAMADA Hotel Regina Titlis

Address: Dorfstrasse 33, Engelberg 6390, Switzerland
Location: Switzerland > Canton of Lucerne > Engelberg
Amenities:
Bar / Lounge Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool
Hotel Style:
#2 Family Hotel in Engelberg
#2 Ski-In / Ski-Out Hotel in Engelberg
#3 Spa Hotel in Engelberg
#4 Business Hotel in Engelberg
#10 Romantic Hotel in Engelberg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — RAMADA Hotel Regina Titlis 4*
Number of rooms: 128
Official Description (provided by the hotel):
The RAMADA Hotel Regina Titlis is situated in the centre of Engelberg. The summer and winter holiday paradise Engelberg is 1050 metres above sea level. The village is characterized by its friendly centre, the Benedictine monastery, superb invigorating natural beauty and the impressive mountain panorama. In summer, enthusiastic hiking fans are able to try our 360 km of hiking trails while enjoying the breath-taking surroundings. Skiers will have a great time in the snow at heights between 1000 and 3000 metres. The hotel is in a central position and only 300 metres away from Engelberg station (Final stop). You can also reach us by car taking the A2 Basle-Lucerne, exit Stans-Sud/ Engelberg 22 km. Zurich airport 100 km. The RAMADA Hotel Regina Titlis has 128 rooms, 32 of these are apartments with 2 rooms. The rooms are equipped with a minibar, satellite television, Wi-Fi, writing desk, safe, hairdryer and also have a balcony with a wonderful view of the mountains. Our guests can experience with no extra charge our relaxation zone comprising of swimming pool, Finnish sauna. The hotel offers two restaurant and one hotel bar. ... more   less 
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Also Known As:
Ramada Engelberg
Engelberg Ramada

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