We stayed at Eastwest for 2 nights before heading out to hike the Tour du Mont Blanc. We contacted many different hotels before settling on Eastwest. We were so pleased with Eastwest's responsiveness via email. They responded promptly and answered all our questions thoroughly. That, combined with Tripadvisor reviews convinced us Eastwest would be a good choice. We were not disappointed. We took the free train from the Geneva airport and walked the few blocks to the hotel. After our overnight flight from the U.S., we arrived at Eastwest around 10am hoping we could at least leave our bags until check-in but they let us check in right away which was really great. We were able to shower and nap before we went out to explore Geneva. Front desk staff all speak English well. Our room was small but clean and we liked the separate closet room where we could stow our bags. Even though we received the free tourist transit pass at check-in, we really didn't use it as we walked everywhere. We really enjoyed Old Town and spent much of our short stay in Geneva there. We were in Geneva in August, holiday time for the locals, so we did not get to dine at Bistrot du Boeuf Rouge, but it is conveniently located right across the street from the hotel! A word about the neighborhood--the street Eastwest is on is perfectly fine, lively, and has many restaurants and cafes. We had read that Eastwest is located in the "red light district" but didn't really picture what that meant so even though we were aware of this, it was still surprising to see prostitutes actually standing on the street corner (at 10am!) on many of the side streets just near the hotel. They weren't aggressive but it still felt kind of creepy. So if you stick to the main streets, you should be able to avoid them. Eastwest was a really good value as it was clean, stylish, convenient to transportation and attractions, and customer service was very good.