I must qualify this review by saying first that we found Geneva to be very disappointing. In fact, the biggest letdown of eight different cities/towns we visited over four weeks Oct/Nov 2012.
First to the hotel. It is a quality property with excellent accommodations as stated in many prior reviews. Staff is very helpful and the only serious, at it was serious, issue was odor. Our 3rd floor room was near a utility closet that must contain some of the sewage piping coming down from upper floors. The odor emanating from that closet, just outside our entry door had permeated our room. We wondered why artificial odor was being provided by various means inside our room (which made my partner sick) until we got rid of it and smelled the real odor. This is completely unacceptable and made the facility most unpleasant.
I have not downgraded the overall hotel for this because other rooms without this burden would likely be OK. That said, there is another issue not addressable by the hotel...its outside environment.
Using an old phrase, Geneva is going to the dogs. To be correct, it is becoming totally tacky! We love walking throughout European cities. We did not enjoy walking throughout Geneva. It has become noisy at night with intimidating youth, dirty, and other than the beautiful setting on the lake, is a totally forgetable city. Tack on the premium cost of everything there, it is a place to skip on any vacation in Europe. Ranked dead last on what was otherwise an tremendously wonderful itinerary.
The Old Town area is good, but there is so little of it compared to the expanses of not so nice areas within this city. Yes, we walked over eight miles one day trying to give the city a chance to redeem itself, all to no success.
The hotel is good, the city is not.