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Eastwest Hotel: Traveler Reviews

4.0 of 5
Rue des Paquis 6, Geneva 1201, Switzerland
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Eastwest Hotel
Ranked #4 of 105 hotels in Geneva
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369 reviews from our community

Traveler rating
    251
    99
    15
    1
    3
See reviews for
Families
57
 
Couples
145
 
Solo
39
 
Business
101
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Scotland
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“3rd Time at Eastwest”
5 of 5 stars Reviewed April 9, 2012

Our 3rd time staying at Eastwest Hotel during March 2012 did not disappoint. Same high standards of customer care, which is really pretty faultless. Our room was towards the back of the hotel this time, rather than an aspect to the front street. This room was of the same high standards as the others. Had breakfast at the hotel but not dinner - breakfast was very good. Would not stay anywhere else when visiting Geneva. Reception staff gave us some good tips on where to visit in the old town and how to travel to the motor show without using the train. Potential guests should note that the hotel provides a free unlimited travel pass for the duration of your stay - valid on trains, buses, trams and water taxis - quite a sweet touch.

Hotel is an easy stroll from the lakeside and the old town. Don't get the impression that eating out is expensive either - we had an excellent meal for two in the old town for around 40 Swiss Francs - including drinks - go into the side streets. Old town is very safe at night - we have walked all over during 3 trips to Geneva and did not see anything to cause concern.

Room Tip: They all seem to be good.
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  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“Been back and love it still”
5 of 5 stars Reviewed March 26, 2012

My return trip to Eastwest Hotel was a great as last time. Highly recommend.
Beds comfy, very clean, staff excellent and good position.
Will be back for sure

Room Tip: Corner rooms are bigger
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  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Tranquil Excellence”
5 of 5 stars Reviewed March 25, 2012 via mobile

Just returned from a trip to Geneva and I just loved staying in Eastwest. From the moment we arrived the staff were excellent, attentitive enough to deal with our requests but not overbearing at all.
The room was just amazing; comfortable, stylish and so different to any of the other hotels I have stayed in.

This is now my number one choice of hotel in Geneva.

Stayed March 2012
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Abu Dhabi, United Arab Emirates
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
57 helpful votes 57 helpful votes
“Great hotel in an interesting area”
5 of 5 stars Reviewed March 22, 2012

I can second all the reviews that said the place was a relaxed, well-run establishment: clean, well-appointed, good to excellent service especially the guys on the front desk. Just remember to get the staff to show you how the A/C works before you go to bed - our room was really, really hot. But we couldn't bring ourselves to open the windows. Which takes me to the next part of my review - the location. During daytime, its environs are good with the Cafe des Arts across the road and shops easily accessible. However, we stayed at the hotel on the weekend of New Years Eve and at night time it was another story. Seriously scary noises all night, every night. I'm told Geneva has a problem with drug users - like any city - but they must have all been in the Paquis area that weekend. Hence we couldn't open our windows at night! So that's why I didn't rate sleep quality at 5. But going by the reviews I might stay here again maybe not on a weekend like NYE?

Room Tip: Top floor rooms because the floors are wooden. Our kids stayed in a room on a lower level and could...
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dublin
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Friendly, stylish and a great location!”
4 of 5 stars Reviewed March 17, 2012

We stayed in Geneva during the International Motor Show (but this was not the purpose of our visit!!) and as a result, the hotel was very expensive! BUT, Geneva is obviously and expensive place, so you have to put the prices aside! That said, it was good value for money compared to other prices online for other hotels.

Eastwest was in a nice residential neighborhood which was a short walk from the train station and minutes from the old town and lake front. Hotels in Geneva provide visitors with a free transport card, but to be honest we didn't need it as we walked everywhere! We only used it for our return journey to the airport (5 mins on the train!)

Our courtyard room was lovely and the bed was super comfortable. The shower was great with the rain shower head and loads of hot water. Steam free mirror is always great.

We had breakfast included in our rate, but otherwise I would buy breakfast at the hotel. (70 CHF for 2 - about €50) which is very expensive for some coffee and croissants - even in Geneva!

We didn't eat dinner there so I can't say about the food. Both nights we ate in a lovely little restaurant nearby called La-Bergerie-Du-Gruyère - which I would recommend for good local food and wine! It was hard to find a decent place nearby for late night drinks and we ended up in nearby English and Irish bars which wouldn't usually be my thing, but the beer was good!

The hotel was a handy base for exploring the old town and lake. I would definitely stay here again!

Room Tip: Our room overlooked the courtyardso was very quite.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Eastwest Hotel

Also Known As:
Eastwest Hotel Geneva
Address: Rue des Paquis 6, Geneva 1201, Switzerland
Phone Number:
Region: Switzerland > Geneva
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service
Hotel Style:
#1 Business Hotels in Geneva
#2 Romantic Hotels in Geneva
#3 Family Hotels in Geneva
#4 Luxury Hotels in Geneva
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A few steps from the lake, close to the business and shopping areas, Eastwest Hotel is the ideal home away from home to make the most of your stay in Geneva. The old town and the international organizations are a few minutes away. ... more   less 
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