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“Novotel, No Disappointment” 4 of 5 stars
Review of Novotel Geneve Centre

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Novotel Geneve Centre
4.0 of 5 Hotel   |   Rue de Zurich 19 | 1201 Geneva, Geneva 1214, Switzerland (Pâquis Navigation)   |  
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Ranked #46 of 105 Hotels in Geneva
GreenLeadersBronze level
Canada
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
“Novotel, No Disappointment”
4 of 5 stars Reviewed October 5, 2012

We stayed here for two nights before heading to Montreux. As always, you won't be too disappointed with them. The room is spacious and clean. Location is convenient. There is a bar across the street so you can crawl back to the hotel after drinking. We had two queen sized beds in our room for three of us ladies. They were comfortable. Since the adaptor we brougth with us wasn't suitable for Switzerland, we easily borrowered three from the lobby (you have to place your credit card deposit for these adaptors but they will credit them back to your card when you return them). Check in/out was easy and Wifi was smooth. The staff speak fluent England so it was all perfect. Would highly recommend this hotel.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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723 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Cairns, Australia
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 30, 2012

As long time members of Accor, we chose to stay at this hotel because we know the brand, and we were attracted to stay because it included breakfast (which was very good/comprehensive), and we were given free Wifi.
We were not put off because of previous reports about hookers in the Paquis district in which this hotel and many others are located - we didn't notice them anyway.

Our only criticism was the complete lack of staff assistance on arrival in carrying our baggage up to our room, and the lifts are quite small so I had to do 2 trips with a baggage trolley. Also, when we asked for a porter (or anyone) to bring our bags down the night before checkout on the final morning we were told that there was no one tavailable to help, but in fact we happened to see a staff member on our floor delivering bags for someone checking in that evening, so we asked him and he had a bigger trolley and took our 2 big bags down in their service lift and put them into storage for us. Hence the reason for a lower score on service.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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UK
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 27, 2012

I've seen a few comments about the location of the hotel and sadly they've all been pretty much correct. But if you travel towards the lake when you leave you'll not come across any prostitutes or groups of young men so it's not a real problem. Beyond the location it's hard to find fault with the hotel - food, staff and rooms were all excellent

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stavanger - Norway
1 review
4 of 5 stars Reviewed September 25, 2012

Like other Novotel hotels this one too was close to Airport and main Train station. Its location is great, after few minutes walk you can be at Lake Geneva or Old town. It is located in Paqais which is also famous as international district and Red light district but this place is pretty secured and safe, 24 hours security and hardly any nuisance around the place make it safe even for people coming with family. Rooms were comfortably large and well-furnished, bed was cozy too with clean sheets and pillow covers. Bathroom was good with all modern amenities the only unpleasant surprise was toilet in separate room, it is quite manageable if you are alone in the room but can be irksome with someone else. Free Wi-Fi connection, free use of printer at the reception, and also free travel cards issued by the hotel for local transport and boat Taxi were truly flattering. This place is much better option than most in the city and gives good value for money. I will gladly come back here anytime

  • Stayed December 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 23, 2012

Decided to stay at this hotel for three nights because of its central location and generally good reviews on tripadvisor. But the first thing that my taxi driver told me, when we were driving from the airport is that I should be very careful when walking in the local area, because it has a very bad reputation. Generally, it was not that bad walking outside during the day, but I have to say the number of prostitutes standing on every corner really did shock me. But the hotel itself is really close to the city center (approx. 10 mins by foot) and also to the train station, so it was a huge plus!
Now, about the hotel itself: I wouldn't say that I was too happy about my room: the view was really bad, I also somehow got a room with 2 double beds, even though I made a booking for one person only. The price for 3 nights was ridiculously high, I think I could find a cheaper place with a better service. The staff was quite helpful though, except for that one lady who refused to give me the keys on my arrival day for some reason she didn't bother to explain... She also forgot to bring me the iron for clothing which I requested on my second morning.
Overall, I wouldn't recommend this hotel to people, who wish to stay in Geneva for more than one night, it's a good place to stay when you're on a business trip, but avoid this place in all other cases, especially if you're staying with your kids...

  • Stayed September 2012, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 22, 2012

This hotel has been recently renovated and the rooms are quite large by European standards. The hotel has its own parking garage which makes it easy if coming by car. The unusual request at the reception for 100 swiss francs to be put on your credit card for incidentals when checking in has never been heard of in all our travels.Frankly it is insulting.
If you are a woman travelling on your own, I would not recommend staying here due to its unsafe location. Do read the other reviews and decide on your own.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed September 22, 2012

The Hotel has great location. It's close to the Lake, Center of the city and railroad station.
The personal at the reception was nice and ready to help.
The only disappointment was the opening hours of the hotel restaurant. It doesn't work on Sundays.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Geneve Centre

Address: Rue de Zurich 19 | 1201 Geneva, Geneva 1214, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Pâquis Navigation
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Geneva
#29 Luxury Hotel in Geneva
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Geneve Centre 4*
Number of rooms: 206
Official Description (provided by the hotel):
The Novotel Geneve Centre is a 4 star hotel located in the heart of Geneva, close to Lake Geneva and 15 minutes from the UN headquarters. The hotel features 206 rooms, a restaurant, bar and 6 meeting rooms for conferences and seminars. This 4 star hotel is equally suited to business trips and holidays with your partner or family. In addition to the fitness centre and spa, with relaxation room, hammam, sauna, solarium and massage room, guests enjoy free public transport. ... more   less 
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Also Known As:
Novotel Geneve Centre Hotel Geneva
Novotel Hotel Geneva
Novotel Hotel Geneve Centre
Novotel Geneva
Geneva Novotel

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