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Residence St James: Traveler Reviews

3.0 of 5
3 Rue Versonnex, Geneva 1205, Switzerland
Hotel amenities
Residence St James
Ranked #71 of 105 hotels in Geneva
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72 reviews from our community

    Trip type
Traveler rating
    7
    21
    15
    13
    16
Date Rating
Maseru, Maseru, Lesotho
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Terrible staff on front desk”
2 of 5 stars Reviewed November 17, 2012

The staff at reception were horrible, they told me to take the wrong bus line to the airport, I was very frastrated, I wouldnt recommend staying for anyone, except the fact that their internet was ok, my room was never cleaned in my entire stay and I'm sure it was not cleaned even before I arrived. The kitchen was ok though. I was travelling with Vietnamese colleagues and the lady at the reception was a Vietnamese and started speaking their language and neglected me totally. There was a nail also that hurt me badly on the corner of my bed.

  • Stayed December 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Nthabeleng M about Residence St James
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
1 review
“Just back from lake Geneva”
2 of 5 stars Reviewed October 31, 2012

Please don't go to Lake Geneva I could not believe how expensive it is go to lake Garda much nicer and cheaper..

Hotel St James Residence is what it is cheap for this city and only for the kitchen we would have been lost great location but 3 star rating I don't think 2 star maybe
the only good side to lake geneva is the free public transport that we got when we arrived at hotel, used it to get to airport and on the lake its an expensive rip off and the other side of lake has very shady parts

Room Tip: we had a room at back of hotel and it was fine on the second floor.
See more room tips
  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Helena D about Residence St James
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“BEWARE”
1 of 5 stars Reviewed October 29, 2012 via mobile

We have stayed here twice before and decided, as we never had any issue before we would stay again while on honeymoon. Big big mistake, worst mistake ever. We had notified the hotel prior to our arrival that we were on honeymoon and needed to check in early. When we arrived the room wasn't ready. No problem, left luggage and returned two hrs later. We were told wewere on 7th floor and lift broken. Told them notgood enough so putus on 3rd floor into what I wouldclass as a single room. Small double bed, on chair atthe table and the kitchenette was a joke. It had to be the worlds smallest dirtiest room. The light broke in the bathroom. I was so upset and when I complained I dealt with the most ignorant rude receptionist. She hasn't a clue about customer care. They took the good out of our trip andwould never stay there again. Avoid if u want to enjoy your trip. Awful.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Carkir10 about Residence St James
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
1 review
“awful just awful”
1 of 5 stars Reviewed October 20, 2012

This is an awful establishment in every aspect. The staff at the reception are unhelpful and verging on rude. I'd criticize their inability to speak clear English if there were not other more disturbing aspects of this hellhole. Given the cleanliness and efficiency of Swizterland, I'm surprised the authroties allow it to exist.
The room smelt like a rat died in it. I don't think my bathroom had been cleaned since the last person stayed there as I found hair in the shower and in the sink.
The kitchen utensils look about 40 years old and can no longer even be cleaned properly. Using them I'm sure would have given me some toxic or bacterial poisoning. Complaining about anything is futile to the very rude and incometent staff.
I thoroughly regret even spending one night there. Even paying CHF 10 per night would be like flushing it down their very dirty toilet. Even the corridors smelt.
The fact that it's on a main road makes it noisey and transport links are still 2 blocks away.
The Sagitta is much better, cleaner and with friendly and very helpful staff. It's in a similar location except down a peaceful and quiet street and less than 30 seconds to get to both a tram, and a bus as well as within 2 mins of the airport bus.

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Jimmy K about Residence St James
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
“Old fashioned, but good location and large rooms”
5 of 5 stars Reviewed October 15, 2012

This Aparthotel has furniture from the 70's, but the good location nearby the lake and the spacious rooms let you forget about the the in-room environement.
Reception lady correct, but not too friendly, which does not surprise in Geneva, where many people dont make you feel welcome, but just " another stupid tourist".
Price wise very ok for the space you get, but renovation of the place badly needed !!

Room Tip: Ask for the upper floors, much quieter !
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Reto1961 about Residence St James
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence St James

Also Known As:
Residence St James Hotel
Residence St James Geneva
Address: 3 Rue Versonnex, Geneva 1205, Switzerland
Region: Switzerland > Geneva
Amenities:
Business Center Kitchenette
Hotel Style:
Ranked #71 of 105 hotels in Geneva
Price Range: $$
Hotel Class:3 star (3*)
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Residence St James
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