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“Just back from lake Geneva” 2 of 5 stars
Review of Residence St James

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Residence St James
3.0 of 5 Hotel   |   3 Rue Versonnex, Geneva 1205, Switzerland   |  
Hotel amenities
Ranked #73 of 104 hotels in Geneva
Dublin, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Just back from lake Geneva”
2 of 5 stars Reviewed October 31, 2012

Please don't go to Lake Geneva I could not believe how expensive it is go to lake Garda much nicer and cheaper..

Hotel St James Residence is what it is cheap for this city and only for the kitchen we would have been lost great location but 3 star rating I don't think 2 star maybe
the only good side to lake geneva is the free public transport that we got when we arrived at hotel, used it to get to airport and on the lake its an expensive rip off and the other side of lake has very shady parts

Room Tip: we had a room at back of hotel and it was fine on the second floor.
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  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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95 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 29, 2012 via mobile

We have stayed here twice before and decided, as we never had any issue before we would stay again while on honeymoon. Big big mistake, worst mistake ever. We had notified the hotel prior to our arrival that we were on honeymoon and needed to check in early. When we arrived the room wasn't ready. No problem, left luggage and returned two hrs later. We were told wewere on 7th floor and lift broken. Told them notgood enough so putus on 3rd floor into what I wouldclass as a single room. Small double bed, on chair atthe table and the kitchenette was a joke. It had to be the worlds smallest dirtiest room. The light broke in the bathroom. I was so upset and when I complained I dealt with the most ignorant rude receptionist. She hasn't a clue about customer care. They took the good out of our trip andwould never stay there again. Avoid if u want to enjoy your trip. Awful.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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London, England, United Kingdom
1 review
1 of 5 stars Reviewed October 20, 2012

This is an awful establishment in every aspect. The staff at the reception are unhelpful and verging on rude. I'd criticize their inability to speak clear English if there were not other more disturbing aspects of this hellhole. Given the cleanliness and efficiency of Swizterland, I'm surprised the authroties allow it to exist.
The room smelt like a rat died in it. I don't think my bathroom had been cleaned since the last person stayed there as I found hair in the shower and in the sink.
The kitchen utensils look about 40 years old and can no longer even be cleaned properly. Using them I'm sure would have given me some toxic or bacterial poisoning. Complaining about anything is futile to the very rude and incometent staff.
I thoroughly regret even spending one night there. Even paying CHF 10 per night would be like flushing it down their very dirty toilet. Even the corridors smelt.
The fact that it's on a main road makes it noisey and transport links are still 2 blocks away.
The Sagitta is much better, cleaner and with friendly and very helpful staff. It's in a similar location except down a peaceful and quiet street and less than 30 seconds to get to both a tram, and a bus as well as within 2 mins of the airport bus.

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Geneva
Top Contributor
60 reviews 60 reviews
55 hotel reviews
Reviews in 37 cities Reviews in 37 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 15, 2012

This Aparthotel has furniture from the 70's, but the good location nearby the lake and the spacious rooms let you forget about the the in-room environement.
Reception lady correct, but not too friendly, which does not surprise in Geneva, where many people dont make you feel welcome, but just " another stupid tourist".
Price wise very ok for the space you get, but renovation of the place badly needed !!

Room Tip: Ask for the upper floors, much quieter !
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Petaling Jaya, Malaysia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 15, 2012

We were there for a short stay. The room we had was really large although we only booked for a standard double bed room for 2. More like family room as there are 3 beds (fold down beds) at the main room and a small room with another 2 beds. There were no double beds, only singles. bathroom was small but OK. Furnitures were rather old but functioning well. There were big fridge, kettle, kitchen, iron and ironing board. there were complimentary tea and cofee sachets. Room was slightly dusty. The view were back street of another building. For the price, and if you're not fussy, i think it's ok.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 14, 2012 via mobile

This is very very terrible hotel, I don't even know why it's considered as 3 star hotel, it should be close and renovated..If you want to stay awake for the whole night because of the noise around your room 360 degrees then this is the hotel you are looking for and very very old rooms and furniture....totally not recommended!

  • Stayed October 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 13, 2012 via mobile

Terrible for me and husband. Old furniture, bathroom dirty, air con not working in summer and noise from main road when window open for fresh air. Staff unhelpful. Stayed one night then had to leave. Lido close and better.

  • Stayed July 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence St James

Address: 3 Rue Versonnex, Geneva 1205, Switzerland
Location: Switzerland > Canton of Geneva > Geneva
Amenities:
Beach Business Center with Internet Access Casino and Gambling Kitchenette
Hotel Style:
Ranked #73 of 104 hotels in Geneva
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence St James 3*
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Also Known As:
Residence St James Geneva

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