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“BEWARE” 1 of 5 stars
Review of Residence St James

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Residence St James
3.0 of 5 Hotel   |   3 Rue Versonnex, Geneva 1205, Switzerland   |  
Hotel amenities
Ranked #75 of 108 Hotels in Geneva
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“BEWARE”
1 of 5 stars Reviewed October 29, 2012

We have stayed here twice before and decided, as we never had any issue before we would stay again while on honeymoon. Big big mistake, worst mistake ever. We had notified the hotel prior to our arrival that we were on honeymoon and needed to check in early. When we arrived the room wasn't ready. No problem, left luggage and returned two hrs later. We were told wewere on 7th floor and lift broken. Told them notgood enough so putus on 3rd floor into what I wouldclass as a single room. Small double bed, on chair atthe table and the kitchenette was a joke. It had to be the worlds smallest dirtiest room. The light broke in the bathroom. I was so upset and when I complained I dealt with the most ignorant rude receptionist. She hasn't a clue about customer care. They took the good out of our trip andwould never stay there again. Avoid if u want to enjoy your trip. Awful.

  • Stayed October 2012
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Carkir10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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100 reviews from our community

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London, England, United Kingdom
1 review
1 of 5 stars Reviewed October 20, 2012

This is an awful establishment in every aspect. The staff at the reception are unhelpful and verging on rude. I'd criticize their inability to speak clear English if there were not other more disturbing aspects of this hellhole. Given the cleanliness and efficiency of Swizterland, I'm surprised the authroties allow it to exist.
The room smelt like a rat died in it. I don't think my bathroom had been cleaned since the last person stayed there as I found hair in the shower and in the sink.
The kitchen utensils look about 40 years old and can no longer even be cleaned properly. Using them I'm sure would have given me some toxic or bacterial poisoning. Complaining about anything is futile to the very rude and incometent staff.
I thoroughly regret even spending one night there. Even paying CHF 10 per night would be like flushing it down their very dirty toilet. Even the corridors smelt.
The fact that it's on a main road makes it noisey and transport links are still 2 blocks away.
The Sagitta is much better, cleaner and with friendly and very helpful staff. It's in a similar location except down a peaceful and quiet street and less than 30 seconds to get to both a tram, and a bus as well as within 2 mins of the airport bus.

  • Stayed October 2012, traveled on business
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Jimmy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Geneva hotels

Geneva
Level Contributor
97 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed October 15, 2012

This Aparthotel has furniture from the 70's, but the good location nearby the lake and the spacious rooms let you forget about the the in-room environement.
Reception lady correct, but not too friendly, which does not surprise in Geneva, where many people dont make you feel welcome, but just " another stupid tourist".
Price wise very ok for the space you get, but renovation of the place badly needed !!

Room Tip: Ask for the upper floors, much quieter !
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Reto1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 14, 2012

We were there for a short stay. The room we had was really large although we only booked for a standard double bed room for 2. More like family room as there are 3 beds (fold down beds) at the main room and a small room with another 2 beds. There were no double beds, only singles. bathroom was small but OK. Furnitures were rather old but functioning well. There were big fridge, kettle, kitchen, iron and ironing board. there were complimentary tea and cofee sachets. Room was slightly dusty. The view were back street of another building. For the price, and if you're not fussy, i think it's ok.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank fifi0311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 14, 2012

This is very very terrible hotel, I don't even know why it's considered as 3 star hotel, it should be close and renovated..If you want to stay awake for the whole night because of the noise around your room 360 degrees then this is the hotel you are looking for and very very old rooms and furniture....totally not recommended!

  • Stayed October 2012
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank Kilawen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 13, 2012 via mobile

Terrible for me and husband. Old furniture, bathroom dirty, air con not working in summer and noise from main road when window open for fresh air. Staff unhelpful. Stayed one night then had to leave. Lido close and better.

  • Stayed July 2012
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank tiajs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Kansas City, Missouri
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed September 30, 2012 via mobile

The location of this hotel is great, it's in the city center if Geneva and just two minutes walk from the lake, the room size is big and rooms are well equipped, staff are too friendly and helpful.

The only issue with this hotel that's it's old and need to be renew.

I recommend it for every one but select the large studios.

Stayed September 2012
Helpful?
Thank Ahmed J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence St James

Address: 3 Rue Versonnex, Geneva 1205, Switzerland
Location: Switzerland > Canton of Geneva > Geneva
Amenities:
Beach Business Center with Internet Access Casino and Gambling Kitchenette
Hotel Style:
Ranked #75 of 108 Hotels in Geneva
Price Range (Based on Average Rates):
Hotel Class:3 star — Residence St James 3*
Number of rooms: 39
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Also Known As:
Residence St James Geneva

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