We have stayed here twice before and decided, as we never had any issue before we would stay again while on honeymoon. Big big mistake, worst mistake ever. We had notified the hotel prior to our arrival that we were on honeymoon and needed to check in early. When we arrived the room wasn't ready. No problem, left luggage and returned two hrs later. We were told wewere on 7th floor and lift broken. Told them notgood enough so putus on 3rd floor into what I wouldclass as a single room. Small double bed, on chair atthe table and the kitchenette was a joke. It had to be the worlds smallest dirtiest room. The light broke in the bathroom. I was so upset and when I complained I dealt with the most ignorant rude receptionist. She hasn't a clue about customer care. They took the good out of our trip andwould never stay there again. Avoid if u want to enjoy your trip. Awful.
- Also Known As:
- Residence St James Hotel
- Residence St James Geneva
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