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“Nice and essential experience ” 4 of 5 stars
Review of Holiday Inn Express Geneva Airport

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Holiday Inn Express Geneva Airport
3.0 of 5 Hotel   |   16 Route de Pre-Bois, Geneva 1215, Switzerland   |  
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Ranked #51 of 103 Hotels in Geneva
France
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Nice and essential experience ”
4 of 5 stars Reviewed August 12, 2014

I love this Holiday Inn Express. Stayed just one night in my way back home and after a full fledged resort &spa week stay. Here you go back to the essential. Rooms are radically rational. My room for example had the bathroom door serving at the same time for the toilet. Smart.
Good choice of pillows make the bed very comfortable.

Don't expect the triumph of useless conditioner, unremarkable soaps et other amenities. In the bathroom you get just two soap shampoo-body dispensers.
However you can ask the front desk if you need more of these supplies including toothbrush and paste. Hair dryer is there, but you have to search for it.. Mine was on the wall, side to the mirror in front of the bed. Unexpected but rational, again.
Rooms acoustic isolation is just fair. I could hear the guest speaking in the next room even if the tone was normal.
Nice selection of free national and international TV channels including Russians'.
Wifi is close to free: 10 CHF or join their reward program. Fair deal.
The shuttle for the terminal leaves every twenty minutes and it's just a five minutes ride. I don't know if I was lucky, but I never waited for the shuttle. They brought me at destination without ever waiting.
The breakfast generally comes with the room. It's a fair continental one with automatic machines even capable of close-but-not cappuccino.

As I said, loved this stay. Essential, confortable, nice looking rooms with all you need and nothing more.



Stayed August 2014, traveled on business
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516 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 11, 2014

Okay with the 3 star rating, but room very musty with no opening windows. Also, no restaurant so you have to travel to eat. Breakfast doesn't start until 6 am, which is too late considering many international flights leave at that time. The shuttle to the airport also doesn't start until 5:30 or 6 am, so a cab had to be booked, at a cost of 20 Swiss Francs. Manager on duty was friendly and helpful in getting us train passes to go to downtown Geneva.

I would look at other airport hotel options, or even stay downtown.

Room Tip: Earplugs for the noisy hallways and thin walls
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  • Stayed August 2014, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Geneva Airport, responded to this review, 2 weeks ago
Dear Bruce B,

Thank you for your recent feedback on your stay with us.

Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I apologize for the shortfalls during your stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We deeply regret the poor experience and negative impressions you may have had.

I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests. Again, thank you for staying with us and taking the time to give feedback.

Sincerely,

Dhan M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 9, 2014

This hotel located right by Geneva airport was a stop off point for us before we headed to Italy. It doesn't look much from the outside and it did smell strongly of alcohol as we entered, however, the staff were extremely friendly and couldn't help you enough. The room and bathroom were clean and tidy and most importantly as I struggle to get a good nights sleep in hotels the bed was fantastic- extremely comfortable. Great little hotel for a one night stay.

Stayed August 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 9, 2014

Location by the airport and excellent shuttle service makes this a very good hotel for a strategic overnight or as a visitor/exhibitor at the nearby exhibition center.
Whoever designed the bathroom was a genius. Cost-effective and complete (only shower). Rooms are large considering the 3-star category, but the double bed is very small and mattress too soft. Excellent pillows though! The wall-to-wall carpet seemed clean but I personally prefer tiles or other easy to clean surfaces.
Breakfast included in the price not too rich, but acceptable. No restaurants within walking distance (except Movenpick hotel) makes this location a drawback. Public transport is also not close enough, especially if it rains and you have no umbrella.
Staff Swiss-efficient and friendly. Excellent Wi-Fi Internet available and very efficient AC.

Room Tip: Unless you weigh less than 70 kgs, or want to be intimate, choose twin beds.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 8, 2014

Hi
I have sat for one night on hoilday Inn Geneva hotel, it nice clean hotel , close to airport , have little good breakfast hotel,
There is no WiFi inside room, only on lobby , I will come back to this hotel again.

Thank you .............,,,,,,,,

Stayed August 2014
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pittsburgh
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 7, 2014

This Holiday Inn is located just minutes away from the Geneva Airport by hotel shuttle. It is also located minutes away from the tram that takes you into the City Center. At the desk they will give you a free tram pass and direction for coming and going. The staff is very friendly and helpful. It is a French speaking city, but English was not a problem. The room is small but comfortable. It is clean and quiet. Breakfast is more than adequate. If your are a member, there is free WiFi in your room. If not, there is free WiFi in the lobby area. There is a small business center in the corner of the lobby that we used to print up our boarding passes. We did not visit the shopping center right down the street and we had dinner in the City, so I can't say what was there. I'm sure the staff had recommendations as there is no dining in the hotel other than breakfast. There is a bar. If you are looking for charm or atmosphere, you might want to look somewhere else. If you are looking for convenience and location, this is a great choice. I would stay here again.

Room Tip: We were on the 6th floor on the train side. It is an electric train. You do not hear it. Despite its...
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 7, 2014

Stayed here with my wife, 5 YO, and 1 YO. It was OK for our purposes, queen bed, pullout couch. The pullout was super cheap, and not very clean, felt kinda gross in fact. However, things are expensive in Geneva and this was close to the Airport and we needed a place to stay for just one night, as we flew in late. It worked out and I would do it again for one night if I had to.

Cons: Small rooms, staff was sorta friendly, small elevator if you have lots of luggage.
Pros: Cold A/C, Shuttle is great, breakfast is typical but don't expect any hot food, for being so close to the airport, very very quiet.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Geneva Airport, responded to this review, 3 weeks ago
Dear luv2travel1028,

Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Whilst we are pleased with your positive comments with our location, air conditioner and shuttle; we regret that our accommodations and the service you received was not up to par. We are continually striving to improve the hospitality we offer and comments from our guests are always welcome.

Again, thank you for your review and we hope you do choose to give us another opportunity to make your next stay as best as it can be.

Sincerely,

Karen C
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Geneva Airport

Address: 16 Route de Pre-Bois, Geneva 1215, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#8 Best Value Hotel in Geneva
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Geneva Airport 3*
Official Description (provided by the hotel):
Welcome to the Hotel Express By Holiday Inn Geneva Airport. Ideally located next to the Geneva Airport and Palexpo Congress Centre, the hotel is only 15 min from City Centre and Lake Geneva: Free transportation ticket available at reception. The hotel offers free shuttle service to and from the airport every 20 min. from 05.50am to 11.30pm. Start your day with our free continental buffet breakfast, served every morning from 06.30am to 10am. Companies in our direct neighborhood: Jet Aviation-Tag Aviation-Skyguide-Eli Lilly-Cambridge-Charmilles-TCS-IBM-Lexmark-IATA-Dell. With its fast, efficient and convivial service at very attractive prices, the Hotel Express by Holiday Inn Geneva Airport has a bar, a lobby with free Wireless Lan access, television, a business centre with internet access (charge), a breakfast room, two meeting rooms and an underground and external carpark (CHF15/24 hours). All our rooms are equipped with bathroom with shower and separate toilet, a working desk, high speed internet access (CHF 10/day), a telephone, an interactive television set and a tea and coffee maker. Within few minutes walking distance, you will find various restaurants, a fitness centre, a casino and a shopping mall Our friendly reception staff is at your disposal if you need to rent a car or if you want to buy a city tour. ... more   less 
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Also Known As:
Express By Holiday Inn Geneva Airport Hotel Geneva
Holiday Inn Geneva Airport
Geneva Holiday Inn

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