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“some issues” 4 of 5 stars
Review of Hotel Les Arcades

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Hotel Les Arcades
14-16 Place Cornavin, Geneva 1201, Switzerland (Cornavin)   |  
Hotel amenities
Ranked #35 of 103 Hotels in Geneva
Brighton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“some issues”
4 of 5 stars Reviewed December 15, 2012

stayed in geneva for 2 nights. the hotel location was slightly tricky to find. but once you've located the hotel, it's really convenient as it's right beside the train station! rooms were ok but one really weird thing is that you've to leave your keys with the reception when you leave and collect your keys when you come back. what if while you were gone someone walked to the reception and asked for your keys, and had access to your room? slightly scary thought but nothing happened while we were there. breakfast was just crossiants and cheese. tinned fruits and stale yoghurt. best part was the nespresso machine. price was slightly on the high end for a budget hotel like this.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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130 reviews from our community

Traveler rating
    30
    71
    22
    2
    5
See reviews for
12
35
25
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • English first
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  • German first
  • Italian first
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  • Portuguese first
  • Russian first
  • Spanish first
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English first
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 27, 2012 via mobile

We've stayed in Gèneve for 4 nights and we had made our reservation few days before we arrived.
This hotel was a good surprise! Considering nothing in Gèneve is cheap, I can say this hotel has a good cost/benefice. It's cheaper than most of other hotels we have looked. It's a nice place in a very central location, few metters walking from Cornavin train station. However, the hotel is not very easy to find, because it's situated on a floor of a normal building (second floor, I think so). Fortunatly, a taxi driver has gently shown it for us. It's near H&M store.
We couldn't do an early check-in, but they have let us leave the luggage while we walked through the city until it's check-in time (13 pm, I think so). We had a nice and quite big room, comfortable bed, clean bathroom. The staff is very gentle and helpful. (And they speak English)
The breakfast is not "spetacular", but it's very nice considering it's included in the original price. (You don't have to pay anything more than the normal price)
We have received a public transport card and we use the trams to go almost everywhere! Very easy! It's also possível to go walking from the hotel to Lake and to historic center of Gèneve.
We didn't have much time to look for a hotel and I'm very glad we have chosen this one! I recomend it. (specially if you don't have lots of money to stay in a Lake-view hotel)

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luzern
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 13, 2012

I stayed here last year with my friend family. I am back alone, i had an impression with my room. They changed bed and decor in my room ( I don't know how are others) and lobby breakfast as well. It looks like a new hotel.The room is cleaned everyday even have not my requesting. The staffs are professional, friendly and polite. I have not complaint to this hotel because it is totally perfect with me. You will not worry for wifi internet, transportation card, and breakfast meal bc all of them are free of charge in this hotel. I highly recommend to businessman and solo visitor. i will back here on next time.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 7, 2012

We only stayed at hotel Les Arcades for one night and that was plenty long enough considering the room.

The hotel was difficult to find as it wasn't well sign posted and i had to call to find it. It was directly across the road from the train station though so very convenient. The room was very small and a tiny bathroom. The bed was not very comfortable and the room we were in the bed was very low to the ground. Not all rooms were like this though from what we saw, some had normal beds.

The breakfast was the highlight for us and it was quiet at night so ok for overnight.

Overall, we wouldn't stay here again but as an overnighter it was good value in a great location.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
154 reviews 154 reviews
34 hotel reviews
Reviews in 47 cities Reviews in 47 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 16, 2012

As someone else here said, don't count the entrance, the rooms can easily be given 4* cleanliness and quality.

Hearty breakfast and coffee and helpful staff. Price is very good compared to Geneva prices!

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Contributor
44 reviews 44 reviews
42 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 1, 2012 via mobile

Stayed for two nights. It's in the heart of Geneva, situated minutes from the river, bars and restaurants.

The lady who owns the place was so helpful and the staff very friendly and also helpful.

The setting is quirky and the rooms are very clean.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed August 30, 2012

We booked this hotel for a group of adults on a study tour 14 months ahead, confirmed the reservation six months out, again three months before our dates..We were assured each time that all was in order and that we should not be concerned. When reconfirming four weeks ahead, shockingly, the hotel said they could not possibly accommodate us. We were left scrambling for a hotel that would be able to take the group at very short notice.
I cannot recommend this hotel with any confidence.

Stayed July 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Les Arcades

Address: 14-16 Place Cornavin, Geneva 1201, Switzerland
Location: Switzerland > Canton of Geneva > Geneva > Cornavin
Amenities:
Shuttle Bus service
Hotel Style:
#5 Best Value Hotel in Geneva
Price Range (Based on Average Rates): $$
Number of rooms: 28
Official Description (provided by the hotel):
Our hotel is located opposite the Cornavin train station and central to all public transportation. It has a warm and friendly atmosphere and offers a qualitative breakfast to begin your day full of vigour. You are always welcome to stay with us. ... more   less 
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Also Known As:
Les Arcades Hotel

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