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“some issues” 4 of 5 stars
Review of Hotel Les Arcades

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Hotel Les Arcades
2.0 of 5 Hotel   |   14-16 Place Cornavin, Geneva 1201, Switzerland (Cornavin)   |  
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Ranked #44 of 106 Hotels in Geneva
Brighton, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“some issues”
4 of 5 stars Reviewed December 15, 2012

stayed in geneva for 2 nights. the hotel location was slightly tricky to find. but once you've located the hotel, it's really convenient as it's right beside the train station! rooms were ok but one really weird thing is that you've to leave your keys with the reception when you leave and collect your keys when you come back. what if while you were gone someone walked to the reception and asked for your keys, and had access to your room? slightly scary thought but nothing happened while we were there. breakfast was just crossiants and cheese. tinned fruits and stale yoghurt. best part was the nespresso machine. price was slightly on the high end for a budget hotel like this.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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144 reviews from our community

Traveler rating
    32
    79
    23
    2
    8
See reviews for
13
36
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39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 27, 2012 via mobile

We've stayed in Gèneve for 4 nights and we had made our reservation few days before we arrived.
This hotel was a good surprise! Considering nothing in Gèneve is cheap, I can say this hotel has a good cost/benefice. It's cheaper than most of other hotels we have looked. It's a nice place in a very central location, few metters walking from Cornavin train station. However, the hotel is not very easy to find, because it's situated on a floor of a normal building (second floor, I think so). Fortunatly, a taxi driver has gently shown it for us. It's near H&M store.
We couldn't do an early check-in, but they have let us leave the luggage while we walked through the city until it's check-in time (13 pm, I think so). We had a nice and quite big room, comfortable bed, clean bathroom. The staff is very gentle and helpful. (And they speak English)
The breakfast is not "spetacular", but it's very nice considering it's included in the original price. (You don't have to pay anything more than the normal price)
We have received a public transport card and we use the trams to go almost everywhere! Very easy! It's also possível to go walking from the hotel to Lake and to historic center of Gèneve.
We didn't have much time to look for a hotel and I'm very glad we have chosen this one! I recomend it. (specially if you don't have lots of money to stay in a Lake-view hotel)

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luzern
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 13, 2012

I stayed here last year with my friend family. I am back alone, i had an impression with my room. They changed bed and decor in my room ( I don't know how are others) and lobby breakfast as well. It looks like a new hotel.The room is cleaned everyday even have not my requesting. The staffs are professional, friendly and polite. I have not complaint to this hotel because it is totally perfect with me. You will not worry for wifi internet, transportation card, and breakfast meal bc all of them are free of charge in this hotel. I highly recommend to businessman and solo visitor. i will back here on next time.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed October 7, 2012

We only stayed at hotel Les Arcades for one night and that was plenty long enough considering the room.

The hotel was difficult to find as it wasn't well sign posted and i had to call to find it. It was directly across the road from the train station though so very convenient. The room was very small and a tiny bathroom. The bed was not very comfortable and the room we were in the bed was very low to the ground. Not all rooms were like this though from what we saw, some had normal beds.

The breakfast was the highlight for us and it was quiet at night so ok for overnight.

Overall, we wouldn't stay here again but as an overnighter it was good value in a great location.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
187 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed September 16, 2012 via mobile

As someone else here said, don't count the entrance, the rooms can easily be given 4* cleanliness and quality.

Hearty breakfast and coffee and helpful staff. Price is very good compared to Geneva prices!

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
47 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed September 1, 2012

Stayed for two nights. It's in the heart of Geneva, situated minutes from the river, bars and restaurants.

The lady who owns the place was so helpful and the staff very friendly and also helpful.

The setting is quirky and the rooms are very clean.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed August 30, 2012

We booked this hotel for a group of adults on a study tour 14 months ahead, confirmed the reservation six months out, again three months before our dates..We were assured each time that all was in order and that we should not be concerned. When reconfirming four weeks ahead, shockingly, the hotel said they could not possibly accommodate us. We were left scrambling for a hotel that would be able to take the group at very short notice.
I cannot recommend this hotel with any confidence.

Stayed July 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Les Arcades

Address: 14-16 Place Cornavin, Geneva 1201, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Cornavin
Amenities:
Free Breakfast
Hotel Style:
Ranked #44 of 106 Hotels in Geneva
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Les Arcades 2*
Number of rooms: 28
Official Description (provided by the hotel):
Our hotel is located opposite Cornavin train station and close to all public transportation, within 10 minutes by bus to all International Organisations, and walking distance to the lake and Old City. Friendly and cosy atmosphere. A complimentary nice continental breakfast is offered by the hotel. Free WIFI ... more   less 
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Also Known As:
Les Arcades Hotel

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