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Hotel Central: Traveler Reviews

2, rue de la Rotisserie, Geneva CH-1204, Switzerland (Cité)
Hotel amenities
Hotel Central
Ranked #43 of 104 hotels in Geneva
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184 reviews from our community

    Trip type
Traveler rating
    38
    74
    46
    16
    10
Date Rating
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Excellent Locatrion in Old Town”
4 of 5 stars Reviewed February 3, 2013

We (2a + 11y + 13y) stayed in the family room for 2 nights on our way back from skiing holiday. The location of the hotel is absolutely excellent – old town, transport, shopping. Please be aware that the hotel might be difficult to find if taxi driver doesn’t know the place. The sign isn’t that prominent and lost between shopping signs. The family room was ok and spacious enough (Geneva standard), had a small balcony. On of the two toilets was located literally in place of an entry hall as you open the room door. It is indeed a strange design but after all still was handy to have. We had a good laugh about this feature though! Breakfast was typical European (bread+croissants, juice, coffee, jam, butter). Hotel staff was very friendly an provided good local advise where to eat, what to see etc. The only negative I have to say is the street noise during Saturday night (people probably were going home from pubs), though this is the price you pay for the location.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Mikhail A about Hotel Central
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review
February 17, 2013
Dear Mikhail A

Great to receive your feedback and happy to read that you and your family enjoyed the stay at Hôtel Central.
The saturday night disturbance is very annoying but when people sometimes have one too many they become a little too noisy. We apologise on their behalf.

With best regards and hope to welcome you back soon
Erik Gangsted
Owner
Hôtel Central
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Redhead
1 review
1 helpful vote 1 helpful vote
“Fantastic!!”
5 of 5 stars Reviewed January 10, 2013

Apartment 43 is fantastic! You can not go wrong! Location great, apartment great, space, amenities, price, comfort, cleanliness, breakfast - great, great, great, great, great, great!
The tv in one of the rooms doesnt seem to work but thats just picky. Great spot.

Room Tip: Apartment 43 do it!
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask BradfromRedhead about Hotel Central
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review
January 14, 2013
Dear BradfromRedhea

Wow for us too....it is so rewarding to get comments like yours...makes it all worth while!
Thank you for the taking the time to write to us and we have immediately changed the faulty television...thank you so much for letting us know.
Pls do not hesitate to contact us for further help in the future.

With best regards
Erik Gangsted
Hotel Central
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California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Apartments good value for families”
4 of 5 stars Reviewed December 9, 2012

Stayed here for a week with my family in a 2-bedroom apartment. Excellent value, given the exorbitant hotel prices in Geneva. Breakfast is substantial and apartment is very clean. Extremely helpful staff in the office. Apartment owners and staff do they can in their control to make your stay comfortable. If you are a light sleeper, take ear plugs or white noise with you since noise from nightclub in the basement until the wee hours of the morning may be an issue. Did not seem to hamper my kids' sleep, though. Otherwise, a very pleasant stay in a central area of Geneva close to public transportation.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TrvelBug_CA about Hotel Central
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review
December 12, 2012
Dear TrvelBug_CA

Thank you for your constructive and positive comments.
We are working hard to try and keep the noise from the Nightclub friday and saturdays at a minimum but fortunately with our new double glazed windows things have improved.
Thank you again and do not hesitate to contact us again if we can be of help.

With best regards
Erik Gangsted
Owner
Hotel Central
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uk
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Not Good Value”
3 of 5 stars Reviewed December 1, 2012

I have recently returned from a four day trip to Geneva. I wanted to stay the three nights at the Central but found it fully booked for the first two nights and had to to stay elsewhere. I really wish I had stayed where I was because the Central was nothing like as good value. Firstly it was 25% more expensive. The bedroom was adequate but very poorly lite. I needed a torch to see the combination of my suitcase. The bathroom, actually shower room, was very small and generally awful. The shower hose would not stay put and had to be held, the curtain barely contained the water. The loo was a really tight fit between the shower and the wall with not enough space to my mind for a large person to sit down. Having come from a much cheaper hotel that offered a buffet breakfast, I found the small breakfast in the room that was offered inadequate. Overall I would not recommend this hotel.

Room Tip: Nothing to add
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  • Stayed November 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask riverview123 about Hotel Central
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review
December 4, 2012
Dear riverview123

We were very disappointed and sorry that you did not enjoy your stay with us.
We do have a large category and types of rooms, and yes our small rooms are not very luxurious nor big. However they are very popular due to their good value for Geneva and I can only suppose that your first hotel must have had to drop their prices to attract clients. As for breakfast a survey showed that the majority of our clients prefer a quick and light continental breakfast served in the comfort of their room.
If only we had known of the shower and toilet issues we would have tried to move you to another room....that the shower does not stay in place and such limited light is not acceptable.
If you do travel to Geneva again pls do not hesitate to contact me personally and we will definitely try to make amends and look after you much better.
Once again I am sorry for your experience and remain,

Yours sincerely
Erik Gangsted
Owner Hotel Central
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Geneva, Switzerland
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Hidden Gem ...Best value in Geneva”
4 of 5 stars Reviewed November 13, 2012

We stayed at Hotel Central for 4 months in a three bedroom apartment. It is a fantastic location, the apartment was spacious, with fully equipped kitchen, and comfortable furnishings. Linen and towels changed daily. The hotel staff were all very friendly and accomodating. I have stayed in many hotels and apartments in Geneva and this one is a treasure. I would certainly recommend it for people wanting self contained accomodation.

Room Tip: Look at the website and select the room you want from there.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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Ask aidblogger about Hotel Central
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik G, Owner at Hotel Central, responded to this review
November 28, 2012
Dear aidblogger

Thank you for taking the time to write to us about your long stay with us.
It was also a pleasure for us to have you with us and to be your second home for a while.
We are working hard on promoting our long or short stay appartments and studios and it is very satisfying for us as owners and for the staff to get your positive feedback.
Do not hesitate to contact us again if we can be of help to you or to your friends or business partners.

With best regards, also from Christine and the staff,
Erik Gangsted
Owner
Hotel Central
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel Central

Also Known As:
Central Hotel Geneva
Address: 2, rue de la Rotisserie, Geneva CH-1204, Switzerland
Region: Switzerland > Geneva > Cité
Amenities:
Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Suites
Hotel Style:
#4 Best Value Hotels in Geneva
#15 Family Hotels in Geneva
Price Range: $$
Official Description (provided by the hotel):
We look forward to welcoming you to our family-owned hotel in the heart of Geneva, at the foot of the Old Town, and a 3-minute walk from the lake. All rooms, studios and apartments are equipped with cable TV, DVD player, free WiFi/Broadband, telephone and fax/modem socket. Inclusive continental breakfast served in all rooms and apartments.Both short-term and long-term stays are welcome. ... more   less 
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