We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swissotel Metropole Geneva: Traveler Reviews

5.0 of 5
34 Quai General Guisan, Geneva 1204, Switzerland
Hotel website
Hotel amenities
Offers & Announcements
Enjoy 10% off !
Swissotel Metropole Geneva
Ranked #10 of 105 hotels in Geneva
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

161 reviews from our community

    Trip type
Traveler rating
    77
    45
    24
    9
    6
Date Rating
Istanbul, Turkey
1 review
“Excellent Hotel to Excellent City”
4 of 5 stars Reviewed December 21, 2012

I'm a winter edicted person and I love Geneva in the sense that I feel as I'm at home where Swiss Hotel Metropole helps me to get the best satisfaction.
Due to my frequent business trips to Geneva, my preference has always been this prefect hotel
with perfect location.
Although the rates are on the expensive side, I'm sure that it is not because of the hotel but the life and city is expensive.
Warm welcoming, fast check in / out operations, good food are well appreciated. Will definitely choose the same hotel for my future trips.
Guray Tanfer

Room Tip: Located at the heart of shopping and business. Lake side rooms have marvellous view.
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Guray T about Swissotel Metropole Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review
April 10, 2013
Dear Sir,

Many thanks for taking the time to post your comments further to your stays with us here at the Swissôtel Métropole Geneva.

The team alway appreciate to receive feedback from our clients, especially the most loyal ones such as yourself.

I was happy to read that in general you feel at home with us.

Yours Sincerely

Sullivan Sananikone
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very warm and accomodating staff, excellent facility!”
5 of 5 stars Reviewed December 11, 2012

In Geneva for business, stayed at Swissotel Metropole for a second time. My first visit was very quick, in late one night, long day then fly early the next morning. This trip, I was in Geneva for 4 nights and was able to really enjoy the hotel much more. This is a fantastic facility and I loved being there. The room I stayed in was small, but very well laid out to maximize space and provide good function for the ample amount of time I spent working in the room. The hotel facility is very nice, a great feeling being there. The staff is very accomodating and friendly. I felt they would try to do anything I asked. The cost for staying here is very high, but it seems difficult to find any business friendly hotel for much less.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lynn B about Swissotel Metropole Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review
April 10, 2013
Dear Sir,

Many thanks for taking the time to post your feedback / Comment further to your stay with us at the Swissôtel Métropole Geneva. The team alway appreciate to receive feedback from our clients.

I was happy to read that in general you had an enjoyable stay with us

Thanking you again for your time and feedback and looking forward to welcoming you back again

Best regards

Sullivan Sananikone
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
“Excellent - worth the high price!”
5 of 5 stars Reviewed December 2, 2012

I stayed here on business - I would NEVER have been able to afford this place on my own. I know Geneva is expensive but the nightly rate was more than a NYC hotel and I didn't even get a view of the lake! But the hotel is definitely worth the money - fantastic service (the employee at the breakfast buffet remembered my name every morning) and very convenient location (right across the street from the lake and 5 minutes walk from my office and the shopping and Old Town). The rooms were on the small side but I think normal by European standards, and impeccably clean. I had a slight problem with the telephone not working, and they came to fix it right away. They leave lovely Swiss chocolates on your pillow every night. They even have a "pillow menu" so you can request a different pillow according to your liking. Not many English channels on the TV (mostly just news), but this is not a complaint, just a comment. The free (or included in the rate?) wifi was great - you get an access code, which is valid for only one device, but of course who just has one device these days! So the front desk gave me another access code so I could use both my laptop and my iPhone. And I didn't hear any noise from any other rooms, which is so common in a hotel.

I have no complaints, this hotel is lovely, so if you can afford it, stay here!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MLQP2010 about Swissotel Metropole Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review
April 10, 2013
Dear Sir,

We would like to thank you for having taken the time to share your experience at the Swissôtel Métropole Geneva with the Trip Advisor community.

We are most pleased to hear that you enjoyed the hotel services and public areas. Good comments such as yours are most important and useful for us. You may rest assured that they will be forwarded to all persons concerned.

Regarding your comments on our rates, please kindly note there are equivalent to those proposed in the other 5-star hotels in Geneva.

Looking forward to the pleasure of welcoming you back soon during your business trip, we remain,

Sullivan Sananikone
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Pleasant and comfortable with friendly and cooperative personnel”
5 of 5 stars Reviewed November 29, 2012 via mobile

It was my first stay in this hotel and definitely one of the best among all my visits to Geneva for business. I was warmly met at arrival and my very early check- out was pleasant. Besides I really appreciate smiling personnel. Will use to stay at this hotel when coming to Geneva

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Tashunia about Swissotel Metropole Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review
February 12, 2013
Dear Madam,

Many thanks for taking the time to post your feedback and comments further to your stay with us here at the Swissôtel Métropole Geneva.

I was glad to read your wonderful comments and rest assured that they are shared with our teams who particularly appreciate receiving direct feedback from our clients.

Yours is particularly encouraging and helps to continue our quest for quality and personal care to all our clients

Your Sincerely

Sullivan Sananikone
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
“Superb Hotel in the best location”
5 of 5 stars Reviewed November 26, 2012

The swissotel Metropole is located in the heart of Geneva and has fantastic views over the lake.
I stayed for a short trip to visit customers but would not hesitate to return for longer with my family . All the staff were attentive and friendly . I especially liked the mirror bar for pre dinner mojitos !!

Room Tip: suite 110 with lake view awesome !!
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tiepa about Swissotel Metropole Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review
February 12, 2013
Dear Sir,

Many thanks for taking the time to post your comments and feedback further to your stay with us here at the Swissôtel Métropole Geneva.

I was glad to read that you truly enjoyed your stay and more particularly your experience at the Mirror Bar.

Rest assured that your comments are shared with the team who particularly appreciate to receive direct feedback from our clients

Hoping to welcoming you back again with family

Your Sincerely

Sullivan Sananikone
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eastwest Hotel
Great value on a similar hotel
Geneva, Switzerland
4.5 of 5 stars 369 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Geneva
Trendy
Hotel Auteuil - Manotel Geneva
Hotel Auteuil - Manotel Geneva 4.0 of 5 stars 353 reviews
Family-friendly
Mandarin Oriental, Geneva
Mandarin Oriental, Geneva 4.5 of 5 stars 185 reviews
Luxury
Hotel President Wilson
Hotel President Wilson 4.0 of 5 stars 275 reviews
Good for business
Hotel Bristol
Hotel Bristol 4.0 of 5 stars 192 reviews
Show Prices ABS:HotelCheckRates-d228255?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d196004?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d205923?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d237556?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Geneva hotels
Eastwest Hotel 4.5 of 5 stars 369 reviews Hotel d'Angleterre 5.0 of 5 stars 174 reviews Hotel Kipling - Manotel Geneva 4.5 of 5 stars 438 reviews Hotel De La Paix 4.5 of 5 stars 207 reviews
Show Prices ABS:HotelCheckRates-d817240?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d195979?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d228226?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d228204?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 105 hotels in Geneva, ranked by popularity

Been to Swissotel Metropole Geneva? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Swissotel Metropole Geneva

Also Known As:
Swissotel Metropole Geneva Hotel
Swissotel Metropole Geneva Hotel Geneva
Swissotel Metropole Hotel Geneva
Geneva Swissotel Metropole Hotel
Address: 34 Quai General Guisan, Geneva 1204, Switzerland
Phone Number:
Region: Switzerland > Geneva
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites
Hotel Style:
#8 Family Hotels in Geneva
#10 Romantic Hotels in Geneva
#10 Luxury Hotels in Geneva
#20 Business Hotels in Geneva
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located on rue du Rhône, the most luxurious shopping street in Geneva, the five-star Swissôtel Métropole overlooking the lake, is also in the heart of this peaceful city.A short walk from the Jet d’eau and the old town, right next to the business district, the hotel is the ideal place to stay for your excursions in Geneva and for your business travels. The Swissôtel Métropole with 111 beautifully designed rooms and 16 stunning suites, offers a modern comfort with the latest technology.It is also a paradise for gourmets with a lavish breakfast buffet offering a wide range of choices to energize your day. In a relaxing atmosphere, the restaurant Le Grand Quai features a refined dining where you will enjoy either a quick business meal or a gourmet menu with mouth-watering patisseries. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Swissotel, Orbitz, Expedia, HotelsClick, Agoda, Otel and Hotels.com so you can book your Swissotel Metropole Geneva reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Swissotel Metropole Geneva, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Swissotel Metropole Geneva
Enter dates & see best prices* (from our partners)
Show Prices