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“Fun Hotel & Good Value in Geneva” 5 of 5 stars
Review of Hotel Edelweiss - Manotel Geneva

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Hotel Edelweiss - Manotel Geneva
3.5 of 5 Hotel   |   2 place de la Navigation, Geneva 1201, Switzerland (Wilson)   |  
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Hotel amenities
Ranked #31 of 103 Hotels in Geneva
Corvallis, Oregon
Top Contributor
56 reviews 56 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
“Fun Hotel & Good Value in Geneva”
5 of 5 stars Reviewed August 8, 2014

I booked the "Family-Connecting-Rooms" which provided a great value in expensive Geneva. The lobby and restaurant convey the charm of old world Switzerland, and the rooms are beautifully appointed. Spacious by European standards, the rooms were clean and the beds comfortable. Closet and dresser space if you are unpacking for a stay. Nice bathrooms with hairdryer. The staff were friendly and helpful. There is a Denner grocery store directly across the street, and a nice fountain in the square. The elevator is small but effective for getting luggage upstairs. The free Wi-Fi worked great. The hotel is close to Cornavin Rail Station. The restaurant was fun with decent traditional Swiss food and great entertainment. I see others have remarked about a cheese odor, but I didn't notice anything in the hotel. I did smell cheese and other food odors when we went down to the restaurant, and it was very appetizing. Maybe the others who noticed the cheese odor checked in at dinner time? I would definitely stay at the Edelweiss again if I have the opportunity to return to Geneva.

One thing I should mention regarding Geneva in general - change your Euros or other currency for Swiss Francs at Cornavin, as most merchants don't accept anything but Swiss Francs. If they do take your Euros, they will only take paper Euros, not coins, and you will receive change in Swiss Francs at whatever exchange rate they choose to give you.

Room Tip: If you are traveling as a family, choose the "Family-Connecting-Rooms" option.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manotel_Edelweiss, Directeur général at Hotel Edelweiss - Manotel Geneva, responded to this review, August 11, 2014
Dear client,
Thank you ever so much for your enthusiastic review of our hotel and your stay with us.
I am really happy to hear that you enjoyed your stay at the Edelweiss and that our services met your expectations. I hope you had a chance to try the Alphorn while visiting the restaurant:-)

Should you come by Geneva in the future we would be happy to welcome you back again!
My best regards

Maria Croci
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445 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Marysville, Ohio
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 8, 2014

We booked this hotel because it looked cute but I wasn't really impressed. Our bathroom had a horrible sewage odor which was extremely unpleasant. The hotel was fully booked so there was nothing that could be done about it. The restaurant was a good experience for the music but the food wasn't great. Kind of in a bad part of town but close to the train station which is convenient. Wouldn't stay here again unfortunately.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Top Contributor
162 reviews 162 reviews
26 hotel reviews
Reviews in 51 cities Reviews in 51 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed August 8, 2014

We stayed 2 nights, and at reservation the hotel advised us to book 2 rooms because the 3rd person would not fit in the first room. This cost us quite a bit more $, and upon arrival, we felt like we could have squeezed in. Other friends of ours stayed at the same hotel and were 5 in a room. The positives were the nice guy who answered the phone was able to tell us how to come by transportation to the hotel. He told us to take the tram to "Jardin Boutanique" which was very easy. Also positive was the free passes they gave at check in for all transportation in the City. The kids loved the hotel. The negatives were the "cheesy" hotel in decor and smell. :) We were on the 5th floor and it was quite strong. We had to keep the window open and glad it was good weather to be able to do so. Breakfast was just ok, and day 2 we realized that the salami had a casing that needed to be removed. At check out, the short hair blond middle-aged lady suggested we pay with Dollars, and not Francs, which we knew not to do, but she insisted, saying it was better, and her management had told her to tell us...rip off alert.

Room Tip: 5th floor was ok, but the smell...
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manotel_Edelweiss, Directeur général at Hotel Edelweiss - Manotel Geneva, responded to this review, August 11, 2014
Dear Client,
First of all let me thank you for taking the time to post your comments about your stay here at the Edelweiss on Tripadvisor. I am very sorry to hear that your stay and our services did not meet your expectations. I apologize for this.
Unfortunately the "cheesy" smell that lingers in the hotel and restaurant in the evening is due to the quantity of cheese fondue that we serve in our Suississime restaurant. I do agree that the smell can be surprisingly strong.
Your last comment is what worrying me the most. I am truly disappointed that our receptionist made you feel uncomfortable when paying with your credit card.
It it true that we ask our front desk staff to suggest to our clients that in paying in the currency of the card, the exchange rate is more advantages than paying in Swiss francs. But the choice is always up to you the client and not us. You would always have the "normal" bank charges but the exchange rate is supposed to be in your advantage.
Should you have any questions or need and other information from my part, please do not hesitate to contact me through the Edelweiss email address.
I thank you for your understanding and hopefully will have the chance to welcome you back again. Sincerely yours,
Maria Croci
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Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 8, 2014

We stayed one night before taking a train tour. Good value, reasonable room, very good breakfast, friendly and helpful staff. Walking distance to train station. Quaint, with all the cow bells, carved wood etc that one associates with Switzerland. Close to a fairly tame looking red light area, and you shouldn't be put off by that - makes it all the more interesting. Would stay here again.

Room Tip: Our view was the back of some fairly average quality flats. You might ask for a street view.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manotel_Edelweiss, Directeur général at Hotel Edelweiss - Manotel Geneva, responded to this review, August 11, 2014
Google Translation
Cher Hôte
Je vous remercie d'avoir pris le temps de laisser un commentaire sur TripAdvisor suite à votre séjour à l'hôtel Edelweiss. Moi-même et toute l'équipe sommes ravis de voir que votre séjour a été agréable et que notre cadre "Suississime" vous ait plu.
Au plaisir de vous accueillir de nouveau à l'Edelweiss!
Bien Cordialement, Maria Croci
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London, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 14, 2014

We stayed for 2 nights in Geneva. The hotel is conveniently located 10 mins walk to the lake and 10 mins walk to the main train station. Rue Lausanne is close by with tram links and good restaurants. A supermarket and a nice Indian restaurant right next to the hotel is handy. In general i found the hotel room was of comfortable size. We were 3 of us in the room. While the main twin beds were comfy the sofa bed was not as comfortable. A bit shaky and noisy springs. The staff was friendly and warm. Overall i would stay again.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manotel_Edelweiss, Directeur général at Hotel Edelweiss - Manotel Geneva, responded to this review, July 26, 2014
Google Translation
Cher Hôte
Je vous remercie sincèrement d'avoir choisi l'Edelweiss pour votre séjour à Genève et ensuite de nos faire part de votre sentiment à ce séjour avec nous.
Vos commentaires ont été partagés avec l'ensemble du personnel qui est ravis que vous avez passé un bon séjour chez nous.
Suite à votre remarque nous avons procédé à un control de tous nos lits canapés et normalement ils devraient déjà être moins bruyants.
Au plaisir de vous accueillir une prochaine fois, je vous souhaite un très bel été!
Maria Croci
directrice
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Tel Aviv, Israel
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 28, 2014

stayed two nights at Geneva..rooms are clean and wide enough..the hotel got basic facillities..location is perfect..reception staff are very kind and helpfull..there is a strange sweet smell all over the building..

Room Tip: ask for high floor ( street is noisy..)
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  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manotel_Edelweiss, Directeur général at Hotel Edelweiss - Manotel Geneva, responded to this review, July 26, 2014
Thank you very much for your review about our hotel Edelweiss on Tripadvisor.
I am pleased to hear that you found our hotel's location convnient, close to the trainstation and only 2 minutes away from the lake side. Your comments about our staff is also very appreicated.
Concerning the "sweet" smell that you mentioned it is probably a mixture of the "christmas tree" wood that you find everywhere in the hotel and the cheese fondue prepare in the restaurant. Hopefully you had a chance to try out our restaurant Suississime!
Looking forward to welcoming you back again soon,
Best regards
Maria Croci
director
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Phoenix, Arizona
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 22, 2014

In the very expensive city of Geneva Switzerland the Hotel Edelweiss is a great deal. Great location close to the lake and plenty of restaurant choices. Dinner at the Hotel Edelweiss is a treat with unique authentic entertainment. Since cheese fondue is the specialty of the restaurant the aroma of cheese is very strong in the lobby and stairwell. We appreciated but some may not. The room was clean was clean and idyllically decorated in Swiss Chalet fashion. The staff is very nice and helpful. I highly recommend and would stay at the Edelweiss again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manotel_Edelweiss, Directeur général at Hotel Edelweiss - Manotel Geneva, responded to this review, June 23, 2014
Dear Guest,
A big thank you for your great review of your stay with us here at the Edelweiss! I really appreciate your positives comments about the cleanliness, our staff (very important!), our Suissisime restaurant and of course the location of our hotel.
We all look forward to welcoming you back again.
With my best regards
Maria Croci
directrice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Edelweiss - Manotel Geneva

Address: 2 place de la Navigation, Geneva 1201, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Wilson
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#24 Business Hotel in Geneva
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Edelweiss - Manotel Geneva 3.5*
Number of rooms: 42
Official Description (provided by the hotel):
Discover the Alps in the heart of Geneva. Come to the Hotel Edelweiss and delight in the warmth of an authentic Swiss chalet. - 42 Soundproofed, air-conditioned guest rooms - Non-smoking floors - Swiss restaurant << l'Edelweiss>> offering entertaining programs (open for dinner) - Breakfast (served from 07:00 to 10:30) - 24-h room service - 1 business centre, available free of charge (1 - PC with hi-speed internet access and printer) - Free Wi-Fi access throughout the hotel - Dry cleaning service - Iron and ironing board available ... more   less 
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Also Known As:
Manotel Edelweiss Geneva
Manotel Edelweiss Hotel Geneva

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