One expects hotel prices in Geneva to be bloated, but then one hopes to get some value. For the amount of money that I paid for my lakeview room here, I don't feel I got it.
The room was spacious enough, but just not especially nice. The floor structure was wood, possibly the original wood from when the hotel was first built, so that it creaked in several areas. Conscious that I might bother the guest below, I had to make a conscious effort to step very softly. But the guest above me was not as thoughtful, so I constantly heard footfalls and creaking joists from above.
The selection of TV channels was extremely limited, just a few financial-news stations, no Discovery, no History, no MTV, no HBO or comparable, no major US networks.
The bathroom was updated and modern, but the shower door was badly assembled, and no matter how careful I was, it leaked. The soap tray in the shower was visibly rusty.
The air conditioning and heating system was of the kind found in many lesser, older, hotels, i.e., you cannot choose to cool or heat your room individually, and if the main building system is off (as it was during my mid October stay), then you simply have neither cooling nor heating. Since Geneva was unseasonably warm, my room was stifling. But when I opened the window, all the street noise (this is a very busy road at all hours) came in. For what they charge, this hotel should have updated its AC system long ago.
The breakfast was standard-issue Swiss buffet - nothing to fault, but nothing very exciting. The venue (their Michelin-starred restaurant at night) was dark and gloomy. I have no objection to paying over 30 SwFr for a hotel breakfast, but, again, this hotel didn't deliver a product that merited the price.
The bottom line is that for someone wanting to spend what the de la Paix charges, there may be better choices in Geneva.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for having taken the time to give us your feedback.
In my position of General Manager I feel very concerned about the experience of our guests and I am sorry to read that you didn't like our hotel style and that your last stay didn't meet your expectations.
With pleasure I stay at your disposal should you nevertheless give us another opportunity to please you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.