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“Old world charme and service.” 4 of 5 stars
Review of Hotel De La Paix

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Hotel De La Paix
5.0 of 5 Hotel   |   11 Quai du Mont-Blanc, Geneva 1211, Switzerland   |  
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Hotel amenities
Ranked #11 of 103 Hotels in Geneva
HCMC
Top Contributor
123 reviews 123 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
75 helpful votes 75 helpful votes
“Old world charme and service.”
4 of 5 stars Reviewed November 1, 2012

On walking (15 minutes) distance form the station. You are received as it should be, get free wifi and adapter without paying € 25. They gave a large room with lake view with Nespresso and thee making facility. Breakfast was organized as it should be, excellent thee, espresso and service.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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303 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Washington, DC
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 28, 2012

When one enters the lobby of the Hotel de la Paix, an 1880s structure overlooking the lake, the sight is impressive: a six-story high lobby with a grand staircase and a giant chandelier. Too bad one had to shlep his heavy luggage up six steps to get to the lobby because it is not level with the street, and there is neither a ramp nor doorman to eliminate the need for such a carry.

So it is with the de la Paix, a quirky old building. I found most of the quirks charming, but there were a few irritating aspects. Take my room -- one of the less expensive ones at the back of the hotel. Nevertheless, it has a pleasant view of a park. The room itself is reminiscent of the type well-heeled Americans frequent in Europe in movie comedies: high ceilings, dark furnishings, a chandelier over the bed, and tapestries on the wall. The room is comfortable, tasteful, and perhaps the quietest I've ever had in a hotel in an urban center. Yet there is no chest and no drawers in which one can hang clothes -- only a shelf in a small closet, and that shelf is dominated by the room safe. Rooms are well-configured for working, and wi-fi is free and reliable.

The hotel staff was a big plus: accommodating, helpful, and much friendlier than usual for Geneva. I've stayed in nine different properties in Geneva over the years; this was the first one where staff members would regularly greet me when I entered. That's not unusual in a top American hotel, but in Geneva such treatment is usually reserved for much bigger spenders than me.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoteldelaPaix1211, Directeur général at Hotel De La Paix, responded to this review, October 30, 2012
Dear Guest,

Thank you for taking the time to leave a comment on Trip Advisor.
We are pleased to read that you appreciated your stay with us and regret that the doorman just wasn’t there at the time of your arrival to help you with your luggage.
Be assured that customer service is our highest priority!

Warmest regards,

Hélène Lang-Lauper
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Top Contributor
171 reviews 171 reviews
171 hotel reviews
Reviews in 54 cities Reviews in 54 cities
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed October 25, 2012

Another great stay at Hotel de la Paix in Geneva. The location is superb. The staff is professional, attentive, helpful and recalls your name. The rooms and bathrooms are large and extremely comfortable. The bar during the day has great views of the lake and during the evening is very intimate. Hotel de la Paix, while expensive, represents much better value than many of the other hotels in Geneva. I was last there three years ago with my son, age 10 at the time, and he definitely wanted to stay at Hotel de la Paix again. Hotel de la Paix did not disappoint!

Stayed June 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roswell, Georgia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 7, 2012

Wanted a 5 star experience with a lakeview. This hotel is really a 4 star and over priced at over 500 CHF per night. The location is outstanding. On the lake with incredible shopping and Old Town within walking distance. Close to the tram to the United Nations. I was disappointed that the hotel was not more elegant. It is a wonderful hotel with a great staff. Both Chiek and Baxter were extremely helpful and exceeded my expectations. The lakeview room was larger than most European hotels. The beds were comfortable, great shower with plently of pressure and hot water. The lakeview room balcony with the lake and the Jet D'eau outside your doors was the greatest experience. The Breakfast staff told me that breakfast was included so I eat there both days. Had to pay 199 CHF for 5 breakfasts that were not worth the cost.

Room Tip: Definitely want a lakeview room. That is why you pay the price to stay here.
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  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoteldelaPaix1211, Directeur général at Hotel De La Paix, responded to this review, October 9, 2012
Dear Guest,

Thank you for your feedback. You can be sure that we strive to offer the best service possible to our guests. I was thrilled to read about your experience and pleased that the room and the staff met your expectations.

We are looking forward to welcoming you again at the Hôtel de la Paix in Geneva.

Kind regards,

Hélène Lang-Lauper
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 7, 2012

I go to this hotel 4-5 times a year for business and always get an excellent service. Staff is consistently trying to anticipate the needs of its guests. Location is also excellent, close to station, lake and shops. Yes on the expensive side but so much worth it. I would recommend the hotel without any doubts!

Room Tip: Try to get a room in the new wing
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Russia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2012

Great hotel, excellent location (7 minutes walk from railway station, not close and not too far), nice helpful service.
Were able to let me in before check-in time (at 11 a.m. instead of 3 p.m.).
Would recommend to stay.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogota, Colombia
Top Contributor
132 reviews 132 reviews
32 hotel reviews
Reviews in 46 cities Reviews in 46 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 7, 2012

If you are in Geneva for a short stay, location of this hotel could not be better. Staff, like in most Swiss Hotels, is professional and very courteous. Rooms are clean and somewhat old fashioned. Due to the strength of the Swiss Franc, the hotel is expensive, but I would definitely recommend it for a short stay.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel De La Paix

Address: 11 Quai du Mont-Blanc, Geneva 1211, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#6 Romantic Hotel in Geneva
#11 Business Hotel in Geneva
#11 Luxury Hotel in Geneva
#12 Family Hotel in Geneva
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel De La Paix 5*
Number of rooms: 84
Official Description (provided by the hotel):
Hotel de la Paix is located on Quai du Mont-Blanc, one of Geneva’s most prestigious addresses. It is but a few minutes’ walk from central Geneva’s main points of interest, including the Grande Rue, Saint-Pierre Cathedral and the Old Town. Hotel de la Paix offers 40 rooms with lake and garden view, a cosy bar, the Nobel and a gourmet restaurant, the Vertig'O. ... more   less 
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Also Known As:
De La Paix Geneva
De La Paix Hotel

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