I arrived at Hotel Royal and discovered to my shock and surprise that my reservation was for the month before my intended stay. I had booked the wrong month and was faced with a no-show charge and no room. To my great relief though, the hotel had vacancies and I was offered to get a room and a discount corresponding to the no-show charge for my failed reservation. What a relief! I was so happy that Denis at the front desk helped me out. He also helped me with the wording on my receipts so that I would have no problem explaing expensing the trip. I call this first class service! The rest of the stay was very good. The room was nice, clean and comfortable. Somewhat more tradtional than my taste, but I enjoyed it very much. Internet worked very well. I didn't try the breakfast.
- Official Description (provided by the hotel):
- The contrasting combination of heritage and innovation distinguish this traditional hotel. Inspired by a neoclassical architectural style the Hotel Royal offers a cocoon of homely warmth, voluptuous comfort and accessible luxury. City centre, between the lake and the United Nations. 202 rooms and suites. 2 business corners, WiFi and Internet connection, free of charge. Restaurant Le Duo and cosy bar with fireplace. ... more less
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- Also Known As:
- Manotel Royal Geneva
- Manotel Royal Hotel Geneva