We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Staying in a Glacier Mint” 4 of 5 stars
Review of Hotel Cristal Design

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Hotel Cristal Design to your Saves list
Hotel Cristal Design
3.0 of 5 Hotel   |   4 Rue Pradier, Geneva 1201, Switzerland   |  
Hotel amenities
Ranked #41 of 108 Hotels in Geneva
Norwich, United Kingdom
Level Contributor
81 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Staying in a Glacier Mint”
4 of 5 stars Reviewed January 8, 2013

This hotel had a major upgrade a couple of years ago and is now seriously stylish. However frosted glass walls and furniture (pale green) coupled with a glass effect floor, ice blue soft furnishings and many mirrors give the impression of staying in an ice cube or mint sweet. It is warm and comfortable and has all amenities. Contrary to previous reviews, I found all the staff pleasant and helpful. Free wi-fi, a free Geneva bus pass and a central location surrounded by places to eat make this a good choice. Much better than other hotels nearby. Access to the gym at sister hotel the Cornavin.

Room Tip: Try and get a rate which includes breakfast as this is expensive when paid separately...alternately...
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank lizo2121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

348 reviews from our community

Traveler rating
Traveler type
Time of year
Language
  • More
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed January 6, 2013

The room itself was nice enough with the exception of the glass bathroom doors which were a bit strange but the staff were the rudest most unfriendly staff of any hotel that I have ever stayed in. The Asian man and the blonde woman were the two worst and so rude. The owners of the hotel need to have a word with them as they have certainly put me off every staying at the hotel again and apparently according to other guests we spoke to while staying we aren't the only one's who won't be back because of how rude they were.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
10 Thank Stephen r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 3, 2013

Our family of six had three rooms at this hotel on an overnight in Geneva last week. The location is just outside the main train station so it was perfect as we arrived on a train and then took a train back to the airport to fly back to the US. The location is also very close to the lakefront in Geneva, a 5 to 7 minute walk. The only issue is that the rooms are small. The front desk person was extremely helpful and suggested three restaurants one of which we enjoyed. I wouild stay there again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank PaulK2517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antrim, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 14, 2012

Great hotel...10 mins walk from Cornavin Station.
Reception staff let us check-in early 10.30am.
Stylish,functional rooms..very clean.
Lots of bars,cafes and restuarants within a few hundred metres.
Great value..excellent !

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank pastmaster1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 2, 2012

I had been there 5 years ago and the hotel was awful. They closed the place down and remodeled it. It is now a design hotel. Once you get in you have the feeling of a deja vú.... but when I opened the door to the room, what a delightful surprise. Modern desing, use all the space in the room. Nice to the eye. Breakfast is OK for Geneva. Central location. Near everything one can need in Geneva.
Not to mention service: recpetion desk great, cleaning great etc...

Room Tip: Even the single rooms are not bad. But if you can get a nice rate for a double, go for it.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Ana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed October 24, 2012

This is my first tripadvisor review. I am not a complainer. But I am willing to spend a few minutes so you can avoid unpleasant experience in Geneva. My husband and I have many many countries and stayed many hotels. The front desk staff in this hotel needs some help!

1. The guy at the front desk told us to go to bus 8 at the train station to mount veyrier for cable car. When we got train station, we found out bus 8 has two destinations. My husband got back to the hotel to ask the gentleman. He refused to tell him. Here is his words " you just like the other customers who stayed in this hotel, you guys don't listen. I told you one time and I am not going to repeat myself".

2. Our daughter is 3 and we paid a baby cot. We found she only has a very thin blue blanket. We asked if we can get some towel or anything. The lady with long curly hair at the front desk said " the cleaning lady has gone home and I don't have the key." No further word and not even look at us. Colder than the room at night.

3. Breakfast. Again the curly hair lady. She said " I worked a few hotels in Geneva, if you book through booking.com, then your breakfast is not included". She wants to charge us 16-17 dollars per person. Why no one ask us room number when we get to breakfast area? Why no one tell us anything when we check in? Breakfast is very simple. Cold cheese and ham, no egg. We used booking.com to book more than hundreds hotels. Never heard one time that because of booking.com so breakfast is not included. Because we know there is breakfast option when you book a hotel.

This hotel has a great location. Room is simple but it is fine. But front desk people need some customer service training. So you will have an enjoyable stay.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
9 Thank wanderingearthUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 16, 2012

We stayed two nights at the Cristal, a very modern, clean and reasonably priced hotel. During our stay in Geneva we witnessed two thieves being arrested (outside the hotel) street drug dealing and a tourist having his bag snatched in broad daylight. There were dodgey characters lurking on most streets (all non Swiss looking) this made it hard to enjoy the many places to look at in Geneva. Sadly, we were glad to leave this city and return to Paris to finish our holiday. So, 8 out 10 for the Cristal Hotel and no score for Geneva from us...

Stayed October 2012, traveled as a couple
Helpful?
1 Thank IansHel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Geneva hotels
James-Fazy
ibis Styles Geneve Gare
ibis Styles Geneve Gare
#16 of 108 in Geneva
4.5 of 5 stars 229 reviews
James-Fazy
Cornavin Hotel Geneva
Cornavin Hotel Geneva
#35 of 108 in Geneva
3.5 of 5 stars 618 reviews
Show Prices
Show Prices
Show Prices
Hotel N'vY
#11 of 108 in Geneva
4.5 of 5 stars 620 reviews
Cité
Hotel Central
Hotel Central
#42 of 108 in Geneva
3.5 of 5 stars 365 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Cristal Design? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Cristal Design

Address: 4 Rue Pradier, Geneva 1201, Switzerland
Location: Switzerland > Canton of Geneva > Geneva
Amenities:
Business Center with Internet Access Restaurant Room Service
Hotel Style:
#29 Business Hotel in Geneva
Price Range (Based on Average Rates):
Hotel Class:3 star — Hotel Cristal Design 3*
Number of rooms: 78
Official Description (provided by the hotel):
Modern Four-story Hotel located 50 meters from train station & 5 km from airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Priceline, Cheap Tickets, Agoda and Odigeo so you can book your Hotel Cristal Design reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cristal Hotel Geneva

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing