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Starling Geneva Hotel & Conference Center: Traveler Reviews

Route Francois-Peyrot 34 | Le Grand Saconnex, Geneva 1218, Switzerland
Hotel amenities
Starling Geneva Hotel & Conference Center
Ranked #27 of 105 hotels in Geneva
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194 reviews from our community

Traveler rating
    47
    102
    31
    8
    6
See reviews for
Families
16
 
Couples
18
 
Solo
10
 
Business
127
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Stockholm
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Room was great - breakfast did not live up to expectation :(”
3 of 5 stars Reviewed December 29, 2012 via mobile

Room was great, spacious and clean (although one towel did have a bit of a blood stain). Room service was excellent, food and especially the dessert was divine!
Next day at breakfast we however got disappointed. At 39 CHF per person we expect top notch food and this was unfortunately not the case. The cold cuts were dry and discoloured and the cheese sweaty and old looking. When told about the cheese the waitress changed it but still did not see the poor cold cuts quality. I could understand if something like this was overlooked due to a stressful and busy restaurant, but the place only had us and three other couples in it - with 3 (!!) staff standing around!
All in all it was a nice place, but felt a bit pretentious and impersonal in the hugh reception area.
Their wellness area seemed nice too but we only tried the water massage bed which was an experience.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Sugarplum79 about Starling Geneva Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tania L, General Manager at Starling Geneva Hotel & Conference Center, responded to this review
January 25, 2013
Dear Guest,
We are very sorry that your appreciation of your stay was spoiled by the problem you mentioned with the breakfast buffet.
Your remark did not match the philosophy of our Chef, which is to offer to our guests a large variety of products always fresh and of high quality. Obviously this was not the case at this time, and for this, we do apologise most sincerely. Please be assured that the follow up has been made to avoid such problem in the future.
We thank you for your valuable comments and hope that we will have the pleasure to welcoming you again at the Starling Hotel Geneva; this will give us the opportunity not only to show you how your breakfast experience can be tasty but also to relax at the swimming pool.
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Madrid, Spain
Top Contributor
72 reviews 72 reviews
31 hotel reviews
Reviews in 37 cities Reviews in 37 cities
92 helpful votes 92 helpful votes
“Stayed out of necessity”
3 of 5 stars Reviewed December 20, 2012

We stayed in this hotel for one night, because we missed our flight and wanted to stay at a nice place close to the airport, since the next morning we had an early departure. The room was nice and the common areas too. But the service, with the exception of room service, was disappointing. We arrived at 9.30 at night and were told that the restaurant closes at 10. We rush to have dinner, all exhausted from the stress of the missed flight and all, and are told that we would have to wait at least 45 minutes to be served! And the restaurant was half empty!!!!

So we decide to go to our rooms and order room service. We ask what is the fastest plate the could bring and the person responsible understood how tired and frustrated we were. In 20 minutes food was served, in our rooms. I can't tell you how happy our kids were.

The rooms were nice, but the noise insulation was not good and every time that a door opened or closed at another room we could clearly hear it. Also the heating system was either off or very hot. It couldn't really be set at a stable temperature And the bathroom trash can had not been emptied from the previous guest! And that is in Switzerland!

We asked for a 4 star hotel at the airport and that's what was proposed to us. So we took it. But I wouldn't choose to stay there again. We travel a lot in Switzerland and we know that things can be really better than this.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tania L, Responsable relations clients at Starling Geneva Hotel & Conference Center, responded to this review
Google Translation
February 12, 2013
Chers clients,
Nous sommes désolés que l’ensemble de nos prestations n’ait pas reflété les standards de service et de qualité qui sont les nôtres. Nous le sommes d’autant plus qu’un malentendu est certainement à l’origine de votre insatisfaction car le restaurant l’olivo et le C bar & lounge sont respectivement ouverts jusqu’à 23h et minuit.
Nous sommes ravis que vous ayez apprécié les prestations du Room service et soyez assurés que la même qualité de service aurait été délivrée dans l’un ou l’autre de nos points de vente.
Nous espérons que vous reverrez votre position et que nous aurons le plaisir de vous accueillir à nouveau au Starling Hotel Geneva.
Bien à vous.
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Zofingen, Switzerland
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
“New, clean, can recommend”
4 of 5 stars Reviewed December 7, 2012

Pretty new or renovated Hotel very close to Geneva Airport. Rooms are reasonably sized, bath is well equipped, TV and WiFi are good and for free, you can open the window. Breakfast is good but quite expensive for the value offered. Likewise the room is pretty expensive (but this is Geneva).

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask A W about Starling Geneva Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tania L, Responsable relations clients at Starling Geneva Hotel & Conference Center, responded to this review
December 11, 2012
Dear Guest,
Thank you for your nice and warm comment!.
We are glad that you spent a great time at the Starling Hotel Geneva.
We are looking forward to welcoming you again at the hotel,
Best regards
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Senior Contributor
35 reviews 35 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Very decent hotel”
5 of 5 stars Reviewed November 25, 2012

I've stayed at this hotel and I have to say "chapeau". Despite the high volume, the hotel is immaculately kept. the rooms are big, and the beds are King size and the duvets are excellent. the bathrooms are modern and spotless. there's a nice gym and pool. now shopping center (at least I couldn't see one). For business travelers it's a very safe and very good choice. Breakfast is lavish.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mcmlix1959 about Starling Geneva Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
“Quiet, nice hotel close to the airport and the city”
5 of 5 stars Reviewed November 11, 2012

This hotel was a great combination of being close to the city and the airport. The breakfast included in my room was great with a wide selection, the staff was very nice and they give you a free public transportation card for the duration of your stay. You can reach the city by a 5 minute walk to the bus and a 10 minute ride or you can take the free airport shuttle to the airport and take the train in to town which took me a total of 30 minutes including walking. Despite being close the airport it was a very quiet hotel and there are two restaurants and a bar/restaurant located onsite. The only drawback is being away from the city center but this can be a good thing too! A recommended property.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Minneapolis24 about Starling Geneva Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tania L, Guest Relations Manager at Starling Geneva Hotel & Conference Center, responded to this review
November 13, 2012
Dear Guest,
We are pleased to read that you enjoyed your stay at the Starling Hotel Geneva. Thank you for having taken the time to share your delightful experience on Tripadvisor.
We look forward to welcoming you back to the Starling Hotel Geneva very soon.
Best regards
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Additional Information about Starling Geneva Hotel & Conference Center

Also Known As:
Starling Geneva Hotel And Conference Center
Starling Geneva Hotel Geneva
Starling Geneva Hotel
Crowne Plaza Geneva
Geneva Crowne Plaza
Address: Route Francois-Peyrot 34 | Le Grand Saconnex, Geneva 1218, Switzerland
Region: Switzerland > Geneva
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotels in Geneva
Price Range: $$
Official Description (provided by the hotel):
Ideally located to 3 minutes away from Geneva Airport and 10 minutes away from the city center and Lake Geneva, the Starling Geneva Hotel & Conference Center offers all the services of a four-star Superior hotel. Close to Palexpo exhibition center, Switzerland’s largest hotel welcomes its guests in a modern and warm frame. Comfortable limousines provide free quality transportation service from and to Geneva Airport every 15 minutes, from 5.10 am till 11.45 pm. ... more   less 
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Starling Geneva Hotel & Conference Center
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