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All 104 Geneva hotels

Hotel President Wilson: Traveler Reviews

5.0 of 5
47 Quai Wilson, Geneva 1211, Switzerland (Wilson)
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Hotel President Wilson
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Ranked #9 of 104 hotels in Geneva
Most recent review
4 of 5 stars Reviewed December 15, 2012
AlejandroAlcaraz Barcelona, Spain
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282 reviews from our community

Traveler rating
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    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Barcelona, Spain
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
“Great Hotel”
4 of 5 stars Reviewed December 15, 2012

Every time I visit Geneva either for business or pleasure I stay at President Wilson. Its a very nice hotel, super nice and professional service, I love the location on the Lake and its only 10 minutes walk from the city center, shopping, banking and business area. The rooms are very expensive and not luxurious, I always take the lake view rooms and they are not bad, but neither luxurious for the price. Wifi is free but extremely slow, the food is very good but also expensive. The biggest disappointing thing for me is the breakfast buffet, the variety of food is poor, the quality is so-so, and the salon where is located is not inviting at all. The hotel restaurants and bars are very good. Overall is a very good hotel for Geneva standards.

Room Tip: Lake View-Swimming Pool View
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AlejandroAlcaraz about Hotel President Wilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review
December 21, 2012
Dear AlejandroAlcaraz,

Thank you for sharing your comments on Tripadvisor regarding your earlier stay at the Hotel President Wilson Geneva.

We are very pleased to read that you were satisfied our enthusiastic service, exceptional location of our property as well as your loyalty to our company.

In term of the price of our hotel room and restaurant, we can assure that rates are constantly evaluated and we offer the same range of price as other comparable 5 stars hotel in Geneva.

We are terribly sorry for any inconvenience caused during your stay concerning the Internet service, please note that our technical teams always remain at your entire disposal for any problem at 24 hours.

As for the choice of our breakfast buffet, we have passed your opinion to our F & B department for further discussion.

Should you wish to receive any news and happenings, we invite you to follow our Facebook or Twitter page.

We are looking forward to welcoming you back at the Hotel President Wilson either for business or leisure stay.

In the meantime, I remain,

Sincerely,

F. Newhart
Director of Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oxon
Top Contributor
61 reviews 61 reviews
21 hotel reviews
Reviews in 34 cities Reviews in 34 cities
11 helpful votes 11 helpful votes
“High standard , lakeside location , Geneva prices”
4 of 5 stars Reviewed December 14, 2012

This is a good quality hotel with professional staff , lovely views over the lake towards the mountains , an excellent if very expensive restaurant , and rooms with all you would expect . WiFi was included and worked well. The main issue was the cost of anything beyond the room charge , extras cost a lot here from bar to restaurant etc

Room Tip: rooms which open onto the pool area are great
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask hilltopOxon about Hotel President Wilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review
December 21, 2012
Dear HilltopOxon,

Thank you for taking time to express your comments through Tripadvisor regarding your recent stay at the Hotel President Wilson.

We are extremely happy to read that you found the service provided excellent and appreciated the splendid view of your room.

In term of the price of our bar and restaurant, we can assure you that the price is frequently evaluated and we offer the same range of price as other comparable 5 stars hotel in Geneva.

We are looking forward to welcoming you back very soon at the Hotel President Wilson.
In the meantime, I remain,


Sincerely,

F. Newhart
Director of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
“Wonderful Time”
5 of 5 stars Reviewed December 13, 2012

Stayed there this week for two nights. Had a wonderful time . I was in Geneva on business but really enjoyed the attentiveness of all the staff and the attention to detail.

Would definitely recommend to anyone going to Geneva whether for work or pleasure . I look forward to staying there again very soon

Room Tip: Try and get a room with a lake view
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask eli h about Hotel President Wilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review
January 9, 2013
Dear Laurie C

Thank for having chosen the Hotel President Wilson and additionally having taken the time to share your previous experience through Tripadvisor.

It is our great pleasure to receive your appreciation to our recently renovated room, restaurant and service, as we always do our best to deliver the contemporary comfort to the demand of luxurious traveler. Indeed, Michel Roth – World Famous Chef, has taken over as Culinary Advisor and Executive chef at the Bayview restaurant.

Despite the unique location of the hotel, a free transportation card is offered to each guest during the check-in, to make their visit in Geneva more convenient.

Should you wish to be updated about the latest news and happenings please follow us on Twitter or like our Facebook page.
Once again we would like to thank you for your kind words and recommendations and look forward to seeing you again at the Hotel President Wilson Geneva.

In the meantime, I remain,

Sincerely,

F. Newhart
Director of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton Head, South Carolina
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
“Might get push back for early check in - hotel check in is 3pm”
4 of 5 stars Reviewed December 11, 2012

This was a very good hotel for Geneva. The only over shadowing experience was at check in. My flight from the states arrived in the AM and I made it over to the hotel at around 10am with extreme jet lag. i just wanted to get to bed but they had me waiting around the lobby with no set time while they said they were getting the room ready. The hotel was very dead so there was plenty of rooms. The receptionist reminded me that checkin was at 3pm. In all my world travels I have never been l told about check in times (especially a ridiculous 3pm time) , non the less a 5 star had me waiting around for a room when they had plenty available. I am Diamond at Marriott and Hyatt and do not have high status at Starwood hotels so not sure if that would have mattered. This experience definitely overshadowed my whole time here.

Also in the pictures of the hotel it shows a nice shower. Believe it or not one of the items I look for in a 5 star. A little bait and switch, These rooms have the old "european" bath tub showers that the water sprays out everywhere because there is no door and you have to step up a foot or so to get in the darn thing. Bed and Bed linens were the highlight of the room.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 5 more reviews by MrLDDA for Geneva
Ask MrLDDA about Hotel President Wilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review
December 20, 2012
Dear MrLDDA

Thank you for sharing your thoughts on Tripadvisor concerning your previous stay at the Hotel President Wilson Geneva.

We deeply show our apology about any inconvenience caused during check-in. We have notified the situation that you mentioned above to the Reception manager and would like to assure you that such matters will not happen again, as this is not representative of the hotel service.

In term of the room facilities, please noted that our hotel has undergone some extensive renovation, in order to create an atmosphere of comfort and luxury that a customer would expect from a 5 star property.

We are looking forward to welcoming you back very soon at the Hotel President Wilson.

In the meantime, I remain,

Sincerely,

F. Newhart
Director of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suffolk
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Michel Roth -Prsesident Wilson Hotel, Geneva”
5 of 5 stars Reviewed December 9, 2012

The Michelen 2 star chef Micel Roth has now taken the position of Chief Chef at The President Wilson Hotel, Geneva. If you wish to taste the very best of foodand dine in the beautiful Bay View Resteraunt you must visit this hotel as soon as possible. The food is out of this world but not the prices. Really it is a "must" for lovers of fine cooking supported by the best selection of top quality wines from all arouind the world.

Room Tip: The best rooms are those overlooking the lake but even the rooms on the back of the otel are of the...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by BaileySuffolk for Geneva
Ask BaileySuffolk about Hotel President Wilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review
February 22, 2013
Dear Guest,

Thank you for sharing your positive comments through Tripadvisor concerning your previous stay at the Hotel President Wilson.

We are very delighted to receive your admiration regarding our new chef – Michel Roth, indeed he is very famous for his creative culinary talent. As you said, Bayview restaurant is about to be considered as one of the best table in Geneva.

We are looking forward to welcoming you back at the Hotel President Wilson.

In the meantime, I remain,

Sincerely,

F. Newhart
Director of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel President Wilson

Also Known As:
President Wilson Hotel
President Wilson Geneva
Address: 47 Quai Wilson, Geneva 1211, Switzerland
Region: Switzerland > Geneva > Wilson
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Geneva
#7 Family Hotels in Geneva
#9 Luxury Hotels in Geneva
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Discover the new design of the President Wilson 5* Hotel! Public areas, restaurants, bars, rooms and suites have been entirely renovated in 2008/2009. Ideally situated in an exceptionally beautiful setting, this luxurious Geneva palace is a perfect example of the art of creating elegance in a refined style and a contemporary atmosphere. During summer time, enjoy the exclusive Pool Terrace with stunning view over Lake Geneva and the Alps! ... more   less 
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