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“Lake view” 4 of 5 stars
Review of Hotel President Wilson

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Hotel President Wilson
5.0 of 5 Hotel   |   47 Quai Wilson, Geneva 1201, Switzerland (Wilson)   |  
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Ranked #9 of 106 Hotels in Geneva
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Lake view”
4 of 5 stars Reviewed November 29, 2012 via mobile

A wonderful hotel with excellent staff, very well presented rooms, view of the lake what more can you need.

Stayed only for 1 night on business, apart from sleeping there I had about an hour in my room which was a shame and did not get to use any of the facilities, however Paula on reception was very welcoming and ensued check in was quick and painless while still explaining everything the hotel had to offer.

The room was fairly large by Geneva standards with a superbly comfortable bed and luxury bedding, good bathroom and the expected extras for a five star hotel.

Look forward to staying again and experiencing everything it has to offer.

Stayed November 2012, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review, December 6, 2012
Dear Msav1975,
Thank you for sharing your valuable experience through Tripadvisor regarding your previous stay at the Hotel President Wilson Geneva.

We are very delighted to learn that you appreciated the authentic hospitality offered by our staff, as we always expect to make our guests a memorable stay with us.

We are also happy to know that you found your room spacious as well as up to your expectation. The hotel has been entirely renovated in order to meet the expectation of our luxury traveler.

We are looking forward to welcoming you back very soon in our property to explore the gastronomic delight of our new chef – Michel Roth - at the Bayview restaurant.
Should you wish to be updated on the recent news and happenings, we invite you to follow us on Twitter or like our Facebook page.

In the meantime, I remain,

Sincerely,

F. Newhart
Director of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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430 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
Memphis, Tennessee
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 27, 2012

The location is very nice. A short walk to the train station (10-12 minutes) or a nice walk along the park area along Lac Léman. Maybe 15-20 minutes walk to the Old Town area.

Check in was quick and efficient. The room was lovely and CLEAN! The bathroom was exceptionally nice, and the personal toiletries (shampoo, etc) were awesome.

The hotel included bus/transportation passes for the duration of our stay. The 1 bus line runs right past the door, so very easy to pick up for a ride to the train station or connections elsewhere. Some boats are included also, but the weather was chilly enough we didn't want to be out on the lake.

The breakfast buffet area was superb. The selection was enormous and service was very quick. The bar area (Glow) is beautifully decorated, and we had "dinner" (lighter selections) there on our last evening in town. We did not have dinner in the main restaurant (Bayview).

We we placed at this hotel for business, but if the price fits your budget, we would recommend this hotel for a stay in Geneva!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review, December 6, 2012
Dear Donhuns,

Thank you for sharing your thoughts through Tripadvisor regarding your previous stay at the Hotel President Wilson Geneva.

We are extremely happy to read that you enjoyed the perfect location of our property right on the Lakeshore.

Also we are very delighted to learn that you were satisfied with our efficient service, in-room facilities and the decoration of restaurants.

We sincerely hope that you will discover the gastronomic cuisine by Michel Roth during your next visit to Geneva.

We are looking forward to welcoming you back at the Hotel President Wilson either for a business or a leisure stay.

Sincerely,

F. Newhart
Director of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level Contributor
3 reviews
5 of 5 stars Reviewed November 20, 2012

I was there for my anniversary. Everything was WONDERFUL. The room was so confortable and all the details make my night. I need to remark especially Ms Virginie (Guest Relations) , Ms Paula ( Front Desk) and Ms Stephanie, they re so attentive and effective in all my requests. Thank you so much for your very profesional service. I m sure that I will come back!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review, November 23, 2012
Dear MaxiN1,

Thank you so much for sharing your experience on Tripadvisor.

We are very delighted to read that you chose our hotel for your anniversary and appreciated our professional service that you mentioned above.

We are looking forward to welcoming you back at the Hotel President Wilson very soon to experience the gastronomic cuisine of our new chef – Michel Roth at the Bayview Restaurant.

Should you wish to be updated on the latest news and happenings, you can like our Face book page or follow us on Twitter.

In the meantime, I remain,

Sincerely,

F. Newhart
Director of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jersey,CI,UK
Level Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
5 of 5 stars Reviewed November 15, 2012 via mobile

I have stayed in many hotels in Geneva and this is certainly my favourite. The check-in was smooth and efficient. Rooms are spacious, well appointed and of a very high standard. The air conditioning was effective, although it was slightly noisy. Breakfast was excellent too. This is a highly rated business hotel and one to which I'll return.

Stayed November 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review, November 19, 2012
Dear UK-Stu

Thank you for sharing your feedback through Tripadvisor regarding your recent stay at the Hotel President Wilson Geneva.

We are very much delighted to learn that our property is your favorite hotel in Geneva and receive your appreciation to our service and room, as we always aim to achieve customer’s satisfaction.

As for the air-conditioner noise, your comment has been duly noted.
We hope to welcome you back in our property very soon to experience the gastronomic cuisine of our new chef - Michel Roth - at the Bayview restaurant.

Should you wish to be updated on the latest news and happenings, please follow us on Twitter or like our Facebook page.

In the meantime, I remain,
Sincerely,

F. Newhart
Director of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 13, 2012

Stayed in November with my girlfriend. Overall impression from the hotel was good.

Location is far from perfect since you have to walk a pretty long distance (15min) to get to the city center, but for that you get a beautiful view over the lake for a price somewhat lower than of the competitors which are located more conveniently (Kempinsky and other).

We stayed for 3 nights and then for 4 nights and both times we were upgraded to a lake-view room free of charge - very nice indeed! Room was of a high quality, beds were very comfy (not too soft), air-conditioning was user-friendly and worked very well.

In one room (531) TV was not working at all and in another (431) iphone/ipad charger was not working as well. That was not a concern for us and we have not even asked to fix that before leaving. Cleaning was good, bath was good, may be slight renovation is required. Rooms are not completely sound proof - you can hear what is going on in the corridor or if someone is making love in the next room =) Breakfast was OK.

With all this drawbacks I still recommend the hotel and put 5* rating to it due to room upgrades, very welcoming staff and its readiness to help with everything we needed. For example we requested an extra blanket to our king-size bed and that was done without any delays.

I think for price/value that is a great place to stay, really 5* but not as expensive as other 5* hotels in Geneva.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review, November 16, 2012
Dear Andrey LL,

Thank you for the time spent on writing this positive feedback via Tripadvisor regarding your recent stay at the Hotel President Wilson.

Even though our location is slightly away from the city centre, you can enjoy the breathtaking view over the Leman Lake and the Swiss Alps that most of our competitors do not have. To make our guest convenient to visit around Geneva, a free- transportation card is offered during check-in.

We are very pleased to receive your appreciation for room upgrade and in-room facilitates. We sincerely apologize for any inconvenience that you encountered in your room. Our technical department always remains at your disposal for any problems at 24 hours to deal with such problem.

Should you wish to receive any news and happenings, please follow us in Twitter and like our facebook page.

We hope to welcome you back very soon at the Hotel President Wilson Geneva and experience a culinary creation prepared by our new chef Michel Roth at the Bayview restaurant.

In the meantime, I remain,

Sincerely,

F. Newhart
Director of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Ang
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 9, 2012

This hotel was perfect. It was very business traveler-ish, but had a modern chicness to it that was remarkable. The staff was extremely friendly. I even had to have one of the valet guys come rescue my rental car in the middle of the street! And the entire staff from beginning to end was superb.

It was right on the lake and within walking distance to everything and far enough for a little peaceful times.

Thanks for making our first trip to Geneva more amazing! Highly recommend.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review, November 16, 2012
Dear Tara B,

Thank you for having chosen the Hotel President Wilson Geneva and shared your comments through Tripadvisor concerning your previous stay with us.

We are very pleased to read that you had a comfortable stay with us and particularly appreciated the hospitality provided by our staffs, as our property strives to deliver an excellence service philosophy.

President Wilson is located in an advantageous location, where you can enjoy the moment of peace and overlook this magnificent view of Mont-Blanc and Lake Geneva.

Should you wish to be constantly updated on the latest news and happenings, please follow us in Twitter and like our Facebook page.

We are looking forward to welcoming back you at the Hotel President Wilson and experience a culinary creation prepared by our new chef Michel Roth at the Bayview Restaurant.

In the meantime, I remain,

Sincerely,

F. Newhart
Director of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, AZ
Level Contributor
1 review
5 of 5 stars Reviewed November 5, 2012

My wife and I just completed an 8 day stay at the Hotel President Wilson in Geneva Switzerland.
The hotel was wonderful. It is situated right on Lake Geneva with beautiful views. It is walking distance from the Old Town and there are walkways on the lake. The rooms were spacious, well decorated, spotless, and quiet, with daily fresh flowers and night-time chocolates. The hotel lobby, bar and breakfast areas were very modern and attractive.
The staff was incredible. Everyone from the doorman, concierge staff, front desk, room service, breakfast and bar staff were just wonderful to interact with.
We would highly recommend this hotel to anyone traveling to Geneva.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMPW, Guest Relations Manager at Hotel President Wilson, responded to this review, November 8, 2012
Dear Laurie C

Thank for having chosen the Hotel President Wilson and additionally having taken the time to share your previous experience through Tripadvisor.

It is our great pleasure to receive your appreciation to our recently renovated room, restaurant and service, as we always do our best to deliver the contemporary comfort to the demand of luxurious traveler. Indeed, Michel Roth – World Famous Chef, has taken over as Culinary Advisor and Executive chef at the Bayview restaurant.

Despite the unique location of the hotel, a free transportation card is offered to each guest during the check-in, to make their visit in Geneva more convenient.

Should you wish to be updated about the latest news and happenings please follow us on Twitter or like our Facebook page.

Once again we would like to thank you for your kind words and recommendations and look forward to seeing you again at the Hotel President Wilson Geneva.

In the meantime, I remain,

Sincerely,

F. Newhart
Director of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel President Wilson

Address: 47 Quai Wilson, Geneva 1201, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Wilson
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Geneva
#5 Business Hotel in Geneva
#6 Romantic Hotel in Geneva
#8 Family Hotel in Geneva
#9 Luxury Hotel in Geneva
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel President Wilson 5*
Number of rooms: 228
Official Description (provided by the hotel):
Just steps from one of the most beautiful parks in Geneva, ideally located facing the magnificent panorama of the lake and Mont-Blanc, the President Wilson is one of the city's most contemporary hotel. With exceptional views of the lake, the hotel's outdoor pool or Geneva city, the 180 rooms and 48 suites ally both comfort and technology and offer luxury amenities and features such as Nespresso coffee machines, Hermes bath products or also Bang & Olufsen LCD screens. Discover Swiss refinement through the gastronomy of the famous Michelin starred Michel Roth (MOF and Bocuse d'Or 1991), or through the unique Spa La Mer, an exclusiveness in Switzerland. ... more   less 
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Also Known As:
President Wilson Hotel
President Wilson Geneva

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