I like changing hotels and after going for a long time at President Wilson i decided to try kempinski. have been to their hotels in prague and abu dhabi and they were both very good. this is no exception. staff very helpful and polite. little glitches were sorted out efficiently and quickly. location very good like all 5 stars in geneva, all on the lake strip. very quiet at night. terrible pillows but just before leaving i noticed i could have asked for harder ones. pricewise slightly cheaper than wilson, not cheap. i was there yesterday monday and it was the only day the spa was undergoing maintenance. bad luck i guess.i will go back.