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All 104 Geneva hotels

Grand Hotel Kempinski Geneva: Traveler Reviews

5.0 of 5
19, Quai du Mont - Blanc, Geneva CH - 1211, Switzerland (Formerly Le Palace Hilton Geneva)
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Grand Hotel Kempinski Geneva
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74%
Ranked #21 of 104 hotels in Geneva
Most recent review
4 of 5 stars Reviewed January 16, 2013
javertz Prague, Czech Republic
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297 reviews from our community

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Prague, Czech Republic
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“luxury and comfortable”
4 of 5 stars Reviewed January 16, 2013

I has luxury apartment with kitchen and absolutely great big bathroom with shower and bath... big comfortable bed, 2 televisons, every morning any sweet gift on table... rich breakfasts, but little monotone... internet connection - wifi only for extra pay

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask javertz about Grand Hotel Kempinski Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
“Luxurious, comprehensive business accomodation”
5 of 5 stars Reviewed January 14, 2013

The Kempinsky has thought of everything. It is the perfect hotel for all business needs. Well appointed, comfortable rooms overlooking the lake. Great location. Facilities in the hotel are everything you will need as a business traveler - wifi, great gym, great restaurants and meeting facilities. Staff were professional, friendly, helpful and quick. The only negative I can mention is that my in-room telephone and bar fridge were not working, but both were fixed promptly.

Room Tip: Get a room with a view over the lake, it's worth it to wake up and see lake Geneva outside your...
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GeoHL about Grand Hotel Kempinski Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LavalleyT, General Manager at Grand Hotel Kempinski Geneva, responded to this review
January 16, 2013
Dear Madam, Sir,

Thank you for taking the time to comment about your stay at the Grand Hotel Kempinski Geneva. We are delighted you enjoyed our facilities, service and location. We apologize for the inconvenience and are relieved everything was promptly resolved.

We hope to welcome you back very soon and make your next stays irreproachable.

With Kindest Regards,
Thierry Lavalley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Curitiba, PR
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Good Location”
4 of 5 stars Reviewed January 8, 2013

We've stayed in this good hotel for three nights. Our check in wasn't quick cause the recepcionist gave us a smoking room ( We are non smokers). The main lobby is beatifully decoraded with a nice and modern fireplace. The room is also good, the only problem is the light in the bathroom (a little bit dark). Although there was a nice bar of dark chocolate as a welcome gift, we've received for the three nights only one little bottle of water !!!!
The breakfast was very good with a beautiful view of the lake.
As a whole it was a nice place to stay.

Room Tip: Room with a lake view.
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Rosana V about Grand Hotel Kempinski Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LavalleyT, General Manager at Grand Hotel Kempinski Geneva, responded to this review
January 11, 2013
Dear Madam, Sir,

Thank you for taking a moment to describe your stay at the Grand Hotel Kempinski Geneva. We are delighted you enjoyed your stay with us and we apologize for the inconveniences.

We hope to welcome you back soon and make your stays better each time.

With Kindest Regards,
Thierry Lavalley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
57 reviews 57 reviews
39 hotel reviews
Reviews in 38 cities Reviews in 38 cities
116 helpful votes 116 helpful votes
“Still one of the top hotels in Geneva”
5 of 5 stars Reviewed December 30, 2012

Stayed here on a recent trip to Geneva and was very happy with the decision. Lobby is impressive, with a fireplace area on one side of the desk and a large, stylish seating area on the other side. Front desk staff were all extremely professional and courteous at all times. Stayed on the top floor, but no view of the lake (think we faced a tall apartment building, but could see the mountains beyond). Did not have breakfast included in our room rate, so was not able to try one of Kempinski's restaurants. Went to the gym and spa each day and both were top notch, one of the best hotel gyms I've seen and the staff were great. Location is perfect, plenty of good local dining options close by and easy to get there from the train station. Will definitely stay here again the next time we are in Geneva.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Morgan S about Grand Hotel Kempinski Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Treat yourself”
4 of 5 stars Reviewed December 28, 2012 via mobile

A very lovely Hotel, rooms very nice with high tec tv and blu ray player, staff very helpful and right near the famous Lake Geneva, well worth a visit, and while there visit the "Parfums de Beyrouth" for one of the nicest and cheapest kebabs in Geneva, the hotel is a must for that special visit

Stayed December 2012, traveled on business
Was this review helpful? Yes 1
Ask fulhamfcboys about Grand Hotel Kempinski Geneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LavalleyT, General Manager at Grand Hotel Kempinski Geneva, responded to this review
January 7, 2013
Dear Madam, Sir,

Thank you for taking a moment to describe your stay at the Grand Hotel Kempinski Geneva. We are delighted you enjoyed our service and facilities.

We hope to welcome you back very soon and make your stays better every time.

With Kindest Regards,
Thierry Lavalley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Grand Hotel Kempinski Geneva

Address: 19, Quai du Mont - Blanc, Geneva CH - 1211, Switzerland (Formerly Le Palace Hilton Geneva)
Region: Switzerland > Geneva
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 104 hotels in Geneva
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Welcome to Geneva! Home to numerous international organizations, Geneva has been referred to as one of the world's best cities to live in. By bicycle or on foot, visit an awe-inspiring cathedral, the UN and Red Cross Head-quarters, swim in the famous Lake Geneva or simply marvel at the Jet d'Eau, the iconic water fountain that soars above the skyline. Majestically situated on the shores of Lake Geneva, The Grand Hotel Kempinski is both a perfect leisure and a business destination located in the heart of Switzerland's most cosmopolitan city. ... more   less 
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