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Le Richemond, Geneva Dorchester Collection: Traveler Reviews

5.0 of 5
Jardin Brunswick, Geneva 1201, Switzerland
Hotel amenities
Le Richemond, Geneva Dorchester Collection
Ranked #5 of 105 hotels in Geneva
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164 reviews from our community

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2 reviews
“Home away from home.”
5 of 5 stars Reviewed December 3, 2012 via mobile

Le Richemond is a very nice and relaxing hotel. The amenities are good and the service is top notch. I felt at home there and enjoyed every day of my stay. The cleanliness of the hotel was nice and keeping my room neat was a plus. The laundry/pressing service was quick and worth the cost. I would stay there again I'd provided the opportunity.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Patrick P about Le Richemond, Geneva Dorchester Collection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raymonde C, General Manager at Le Richemond, Geneva Dorchester Collection, responded to this review
December 11, 2012
Dear Guest,

Thank you very much for your warm comments regarding your recent stay with us.

I am glad that you enjoyed Le Richemond a legendary hotel, its unique location, the tradition of impeccable service and the welcoming amenities.

Your feedback is very important to us as well as your feeling to be at home.

I look forward to the pleasure of your return visit soon again and would be very pleased to hear from you.

Yours sincerely,

Klaus Kabelitz
General Manager
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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Fantastic hotel”
5 of 5 stars Reviewed November 25, 2012

Just stayed two night in Geneva at the Richemond, fantastic hotel with the most wonderful staff- i cant wait to see the refurbishment that the Dorchester Collection has planned following the dreadful decor of RF hotels. Try it next time your in Geneva

Stayed November 2012, traveled on business
Was this review helpful? Yes 1
Ask militaryguy about Le Richemond, Geneva Dorchester Collection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raymonde C, General Manager at Le Richemond, Geneva Dorchester Collection, responded to this review
December 6, 2012
Dear Guest,

Fantastic review.

I would like to thank you very much for choosing Le Richemond for your business trip and your praise regarding your stay with us.

We are passionate about delivering the ultimate in guest service and taking this prestigious hotel into a new era with the improvements planned. At this time, we have already started with the guest rooms.

I look forward to the pleasure of welcoming you back in a near future and showing you the results of our improvements.

Yours sincerely,

Klaus Kabelitz
General Manager
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New York City, New York
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Beautiful hotl”
4 of 5 stars Reviewed November 17, 2012

Very nice rooms, service fantastic, large comfortable rooms. My only complaint is everything in the hotel is extremely expensive (room, room sevce, wifi)...I don't know how this hotel compares to others. I ordered an entree and water for dinner and the total was chf 90!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NYC102005 about Le Richemond, Geneva Dorchester Collection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raymonde C, General Manager at Le Richemond, Geneva Dorchester Collection, responded to this review
November 23, 2012
Dear Guest,

Thank you very much for your recent visit with us and your valuable feedback.

I note with great pleasure that you enjoyed the utmost comfort of our rooms, the impeccable service provided by a dedicated team.

I understand that you perceive our prices to be on the high side and would like to assure you that our pricing is constantly checked and revised in line with that of our competitors here in Geneva and in fact Switzerland.

Furthermore we constantly strive to improve the quality of the product as well as our services and we are extremely grateful for any comments you might have on any particular aspect of your stay. Thank you so much for helping us to maintain and improve wherever possible the high levels of service our guests have come to expect from us.

I hope that you will stay again at Le Richemond on your next trip to Geneva and assure you of our best care and attention.

Yours sincerely,

Klaus Kabelitz
General Manager
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Cairo
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Understated elegance in perfect location”
4 of 5 stars Reviewed November 5, 2012

We were a family of 7 and we stayed in 2 rooms and a suite for 3 days, all 3 rooms had lovely views onto Lake Geneva and little park. A very pricey hotel, but it's the little things that make a difference and we wanted our vacation to be memorable. The staff were all so courteous and helpful; from giving us directions to buying us tour bus tickets. We especially liked lunch in the lobby bar, their french fries are to die for! The food in general was excellent. When we were too tired (and cold) to go out for dinner, we had room service, it was a feast!

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask dereenb about Le Richemond, Geneva Dorchester Collection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raymonde C, General Manager at Le Richemond, Geneva Dorchester Collection, responded to this review
November 8, 2012
Dear Guest,

It was a great pleasure to welcome you with your family at Le Richemond for a memorable stay.

And memorable it was when I read your comments about the perfect situation of the hotel with a view of Lake Geneva and quiet Brunswick Garden, the exciting dining experiences either at restaurant Le Jardin or the Room Service and on top of that, the team attentive to details.

Thank you very much, dear Guest, for choosing Le Richemond for your holidays and for your praise.

I look forward to welcoming you back in a near future.

Yours sincerely,
Klaus Kabelitz
General Manager
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Johannesburg, South Africa
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“Fantastic stay”
5 of 5 stars Reviewed October 20, 2012

Stayed one night. Was absolutely fantastic. Great quality furnishings, bathroom and oozed refinement. Complimentary Internet is great and a nice touch.

Totally couldn't fault the service - 20 minute turnaround on shoe shine as I was leaving early.

I will definitely be requesting to stay here when next in Town

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Byrneand about Le Richemond, Geneva Dorchester Collection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raymonde C, Personal Assistant to the General Manager at Le Richemond, Geneva Dorchester Collection, responded to this review
October 23, 2012
Dear Guest,

I am delighted to hear your praise regarding your recent stay at Le Richemond and would like to thank you for sharing your thoughts.
How you enjoyed it so much, the utmost comfort of your room and the large bathroom, the impeccable service from your arrival to your early departure.

Nothing is never let to the luck.

Looking forward to your return visit,

Yours sincerely,
Raymonde Croisier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
 
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Additional Information about Le Richemond, Geneva Dorchester Collection

Also Known As:
Le Richemond, Geneva Dorchester Collection Hotel
Le Richemond, Geneva Dorchester Collection Hotel Geneva
Le Richemond Geneva
Le Richemond Hotel Geneva
Address: Jardin Brunswick, Geneva 1201, Switzerland
Region: Switzerland > Geneva
Amenities:
Bar/Lounge Fitness Center Kids Activities Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotels in Geneva
#5 Family Hotels in Geneva
#5 Luxury Hotels in Geneva
#8 Romantic Hotels in Geneva
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Le Richemond has a fascinating history and has hosted many distinguished guests since it opened in 1875 as Geneva’s palace and to this day this glamorous, five-star establishment welcomes guests ‘in-the-know’. Le Richemond personifies the refined sophistication of modern, contemporary luxury and provides guests with unrivaled comfort and panoramic views of Lake Geneva, Jet d’Eau, Mont Blanc, Saleve mountains and Old Town. The hotel is within walking distance to the centre of the financial district and key shopping areas such as Rue du Rhône and Rive in addition to the Patek Phillipe watch museum, art museums and all key central landmarks of Geneva. Each room and suite is individually decorated and many feature antiques and contemporary artworks, creating an elegant and fashionable air. Le Jardin offers modern and innovative Italian cuisine while Le Bar is the place to meet for creative cocktail concoctions and is the place to enjoy live entertainment from Tuesday to Saturday. Le Spa offers an urban day spa retreat and state-of-the-art TechnoGym fitness centre offers a discreet sanctuary within this vibrant city. Le Richemond joined the prestigious Dorchester Collection as of 1 August 2011 and looks forward to welcoming our guests to the legendary palace. ... more   less 
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