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“Offically become a FAN of this Hotel” 5 of 5 stars
Review of Mandarin Oriental, Geneva

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Mandarin Oriental, Geneva
5.0 of 5 Hotel   |   Quai Turrettini 1, Geneva 1201, Switzerland (Saint-Gervais Temple)   |  
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Special Offer
Complimentary Wifi
Ranked #4 of 103 Hotels in Geneva
London
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“Offically become a FAN of this Hotel”
5 of 5 stars Reviewed yesterday NEW

Stayed in the Hotel I can say that service was impeccable.Stayed in Room 508 had every single facility in the room.from Free Wifi which was excellent .The view was facing the Water it was very quite and tranquil.The room was decorated in very tasteful with hint of east .
From Check in to departure every thing was impeccable. Breakfast service Lunch.The gym facilities with steam and sauna facilities really made my stay enjoyablee you can reach the hotel by walking from the Main train station.
small detail it was warm day the doorman even called me back and gave me a bottle of water as i went for the walk.
The best thing is when i went I was in Lausanne I get a call from One of the manager Mr Tailly to say i had left my laptop in my room .As i was deciding to catch the train back, he offered to have one of the employee personally deliver it to the hotel. I am certainly a FAN ( logo of Mandarin Hotel Chain ) i wish you compliment the whole staff and establishment from concierge with there assistance .Even at one point offered to go and buy my ticket from the train station. If you want a weekend stay there is no choice but The Mandarin oriental and it is a great Business hotel .With one of the best Indian restaurant which is Michelin Star. Well done mandarin you have a loyal FAN in me.

Room Tip: bets room is 508 excellent view of the water if you can go for a Suite on top floor with its lounge...
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  • Stayed September 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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162 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I have stayed many Mandarin Original Hotels in the world such as:
Mandarin Original NY
Mandarin Oriental Paris
Mandarin Oriental Singapore
Mandarin Oriental Munich
Mandarin Oriental London
Mandarin Oriental Kuala Lumpur
Mandarin Oriental Bangkok
Mandarin Oriental Tokyo
Of course this Mandarin Oriental Geneva is the hotel you can expect.
Beautiful location, luxury room, marvelous restaurants, great service and always good looking staffs who know warm hospitality. I am trying to stay all the Mandarin hotels in the world!
Greeting From Tokyo

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tel Aviv, Israel
Top Contributor
206 reviews 206 reviews
40 hotel reviews
Reviews in 48 cities Reviews in 48 cities
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spent three nights at this hotel on my recent visit to Geneva. It was a fine choice. Good location, walking distance to the old town and other attractions. The staff is extremely friendly and helpful. The room was first class - beautifully decorated, very comfortable in every respect. The Indian inspired restaurant (reviewed separately) is wonderful. Would love to stay at this place again.

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Pasig, Philippines
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Knowing mandarin oriental as a brand, it provides the best customer service worldwide. With their top standard personal service, No doubt why so many repeating loyal guests increases.
Cannot complain anything besides for not extending the stay. For business or holiday, MO Geneva always deliver their best for all guests. Located just next to the river and near to the shopping area with walkable distance to the famous Jet d'Eau. Very quiet and safe location for family who would like to stroll around with their kids.

Stayed September 2014, traveled on business
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Halifax,Nova Scotia
Top Contributor
191 reviews 191 reviews
83 hotel reviews
Reviews in 74 cities Reviews in 74 cities
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recently spent two nights at this wonderful property perfectly situated in the heart of Geneva along the waterfront.
It's our eighth Mandarin Oriental we have stayed at.
Booked premier waterfront room and were upgraded to Mandarin room
Spacious,bright room with huge windows to admire the scenery
Extremely comfortable beds,nice shower and separate bathroom with huge tub
Friendly and efficient front desk
Great food and service at the hotel cafe
Hotel is a wonderful mix of old and new
Couple minor issues
Allowed smokers to sit in outdoor non smoking area!
A group of "foreigners" occupied three rooms across the hall from us and next to us who may not be accustomed to western etiquette.Their room doors were always kept open,talked and yelled loudly in the hallway,kept their garbage outside their doors (and stayed there all day!) and one day even lit insence that permeated throughout the floor and into our room.I do not think this is something a hotel of this stature and price point should allow.
When we mentioned this to the front desk upon check out we were told this happened a lot with certain type of foreign tourists.
I guess money doesn't buy you class
If the hotel wants to cater to this and allow this sort of behavior then we will look at other high end properties on our next visit.
Based on the actual property,location and staff I would recommend the hotel but be careful where your neighbors come from.

Room Tip: Waterfront worth the extra cost
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  • Stayed September 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
72 reviews 72 reviews
48 hotel reviews
Reviews in 30 cities Reviews in 30 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for the first time, not knowing what to expect. First class arrival experience for sure from the time our car dropped us off at front to check in. The hotel has a comfortable restaurant, which can be casual, located just off the lobby which is perfect if you just arrive and are looking for a quick place to eat. Food was great. Hotel lobby bar also comfortable, relaxing. I really enjoyed the fitness facility, 24 hours, very clean and modern. And I'd give special note to large bathroom and over sized shower. I'd certainly stay here again.

Stayed September 2014, traveled on business
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Zurich, Switzerland
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Sumptuous service from the pavement to pillow, I cannot find fault with this fabulous hotel. As any business traveller will tell you, it's hard sometimes to be away for nights on end, however the Mandarin family really do get this gig! Superb.

  • Stayed September 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental, Geneva

Address: Quai Turrettini 1, Geneva 1201, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Saint-Gervais Temple
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Geneva
#4 Romantic Hotel in Geneva
#4 Luxury Hotel in Geneva
#6 Business Hotel in Geneva
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Geneva 5*
Number of rooms: 190
Official Description (provided by the hotel):
A living example of Swiss hotel tradition at its very best, Mandarin Oriental, Geneva has a superb location on the River Rhone, located within the heart of the city's shopping, historic and business districts. Following an extensive refurbishment, the hotel features 197 elegant and spacious rooms and suites, with many suites enjoying private terraces with supreme views of the river, Old Town and snow-capped mountains. Michelin starred dining; unparalleled service and luxury make it the ideal choice for discerning travellers. ... more   less 
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Also Known As:
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Switzerland
Geneva Mandarin Oriental

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