A classic hotel, in a great location. The staff were attentive, helpful and with excellent English! The lobby and restaurant (used for breakfast only on our visit) were great and the choice of food at breakfast extensive - all as would be expected from a hotel that presents a five-star image.
BUT - our room. Well, it was large, in some ways well-appointed, and the bed was comfortable. But I haven't seen a shower curtain in a hotel of this class for years; it's nice to have a full-sized bath, but why no separate shower installation? Oh, and the water refused to drain away - if I wanted a paddle, I'd have gone to the beach. The sound insulation in the room was poor too, for a hotel of this class, and the curtains didn't meet, so let in the light as well as the noise. And no in-room coffee-making was a surprise, when we had excellent coffee machines in cheaper hotels elsewhere.
Well, I mentioned all this as we were checking out and we were given a discount: the receptionists acknowledged that some rooms had not yet been upgraded and badly needed refurbishment.
- Official Description (provided by the hotel):
- Distinguished continental hotel with antiques, located 500 meters from Cornavin train station & 4.5 km from Geneva-Cointrin Arpt. ... more less
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- Also Known As:
- 4 Seasons Hotel Des Bergues Geneva
- Four Seasons Geneva
- Geneva Four Seasons