For my second business trip to Geneva, I thought I would try the Four Seasons. I was thoroughly impressed.
I chose this hotel because it was the only hotel that could press and clean my shirt and suit overnight and deliver it by around 8 am on the next day even if I arrive late at around 9 pm. It also offered 24 hour room service . Although these features of the hotel were important to me, it was really other aspects of the hotel that thoroughly impressed me.
For instance, I had a bad experience at the Geneva train station on my way to the hotel. The hotel staff at reception and the concierge desk really went out of their way to make me feel comfortable. The thieves put some form of white liquid on the back of my coat. The hotel cleaned and pressed the coat at no charge. The hotel also did the leg work in preparing and filing a police report based on information I provided and also gave me a copy of the report in case I needed it for insurance purposes. The hotel also covered the cost of my drinks that evening and the breakfast the next morning as well.
Everyone in the hotel was very friendly including all room service staff, security, waitress at the bar and the waiters and waitresses who served me during breakfast. Moreover, everyone seems to strive to provide excellence in service. I asked the concierge to arrange a taxi to airport. When I returned to the hotel at the requested time, my bag was already in the car and my driver was waiting for me.
I also can`t overlook the stellar state of the property. The hotel is absolutely gorgeous. I had a regular king room. It was large and elegantly designed with built-in closets and a safe, which was important to me after the incident. The bathroom was clean and exquisite. I had a great view of the harbour from my room on the fifth floor.
Excellence in service and stellar building … The best hotel experience that I have ever had during a business trip !
- Official Description (provided by the hotel):
- Distinguished continental hotel with antiques, located 500 meters from Cornavin train station & 4.5 km from Geneva-Cointrin Arpt. ... more less
- Reservation Options:
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- Also Known As:
- 4 Seasons Hotel Des Bergues Geneva
- Four Seasons Geneva
- Geneva Four Seasons