We have stayed at this hotel on three occasions now, each time traveling with two adults and three small children in our party. We stayed in a junior suite with connecting extra room.
The hotel is a beautiful very old building in the old town, which is a very interesting part of the city to stay. At the same time the hotel is literally only a few steps to to main shopping streets of Geneva including Rue de Rhone.
The rooms are very well appointed. There are no suites as such. the largest room available is a junior suite. However the bathrooms are the best equipped of any hotel bathroom we have every seen.
We have had examples of exceptional service at this hotel. On one occasion, arriving late in the evening I mentioned to the porter that fir the following day I needed to know the location of a bike shop to fix a flat tyre in our pram. By first thing the following morning the porter had himself fixed the flat tyre. This was very impressive.
The buffet breakfast served in breakfast room is also excellent.
Our most recent visit was marred somewhat by the presence of a rather surly young female receptionist. But that is really the only criticism of the hotel I could make. If they were sensible they would move her on.
Overall, very comfortable, great location and reasonable value in what is admittedly a rather expensive city for hotels.