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“One of the nicest hotels I have stayed in” 5 of 5 stars
Review of Mercure Plaza Biel

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Mercure Plaza Biel
4.0 of 5 Hotel   |   40 Neumarktstrasse | Postfach 3376, Biel 2502, Switzerland   |  
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Ranked #3 of 10 Hotels in Biel
Certificate of Excellence 2014
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224 reviews from our community

Traveler rating
    57
    116
    34
    12
    5
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27
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85
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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Biel, Switzerland
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 11, 2011

We have been in the Mercure for a month. The hotel is super-clean and up-to-date, the staff are friendly, helpful and always ready to share their expertise on travel in Switzerland and Europe. The hotel is close to the train station (7-minute walk), five large grocery stores and plenty of shops. Biel's old-town is only a few blocks away with a fabulous Saturday farmers market. Lac Biel is a 20-minute stroll away - offers plenty of wide promenades, waterfront cafes and dining, boat rentals, and the town has charming canal-side walkways with massive shade trees. If you like to walk, stick to the west side of the hotel and down to the lake where you can walk along the shore, or ask the staff about the trails up into the terraced vineyards overlooking Lac Biel. Note: The canal immediately adjacent to the hotel is being refurbished and isn't as attractive as the secondary canals.

Room Tip: Avoid street noise; book into a courtyard room.
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  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed March 30, 2011

room 312 (superior category) did not have a scenic view but rather it overlooked the roof of what I assumed to be a large parking lot servicing the adjacent appartment complexes. However there is no traffic noise at all as this room is not overlooking a street. So the beauty of this room, besides its modern and stylish decor, is that it is absolutely quiet (aside from a periodic whirr of industrial ventilators which can be discerned if you have a window open). My sole suggestion at an improvement would be to offer smaller sized sleeping cushions. Mine was too puffed up (and of course filled with a synthetic material rather than the more expensive natural feathers) so that I felt an ache in my neck after trying to get comfortable after a few hours.

  • Stayed March 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Top Contributor
256 reviews 256 reviews
104 hotel reviews
Reviews in 115 cities Reviews in 115 cities
215 helpful votes 215 helpful votes
3 of 5 stars Reviewed December 18, 2010

Hotel OK, but needs refurbishment / renovation. Had a great rate so value was good. Just be aware it is old and the 70-ies look is unfortunately not the most sexy...

  • Stayed September 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belo Horizonte, Brazil
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed September 25, 2010

We have only slept there because we have arrived by 11 PM. As I entered the reception the recepcionist, in a friendly voice, asked me if we were the guests from Brazil he was waiting for. We were given a large room, with a confortable double bed. The roomy room was very clean, as was the bathroom. The acoustical insulation of the window was good, as no sound from outside was heard. The fridge was free of charge but contained only two bottles of water and two soft drink cans.

The breakfast was very good, with breads, croissants, jams, cheeses, meats, eggs, juices, fruits, and the usual chocolate, milk, tea and coffee. The price was not included in the prepaid bill because we were given a 50% rebate as an Accor Hotels promotion.

When asked for a place to park my car the recepcionist told me it could be parked just around the corner. No fee was billed for the parking. The hotel is centrally located and, of course, it shall be our choice in another visit to Biel.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Plaza Biel

Address: 40 Neumarktstrasse | Postfach 3376, Biel 2502, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Biel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Biel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Plaza Biel 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Mercure Hotel Plaza Biel is situated in the middle of Biel, close to the pedestrian zone and the train station. This 4-star house of world class has 100 comfortable and airconditioned rooms and suites at your disposal and features all comfort. International and local dishes and wines are served in our Restaurant Barrique. A bar, a terrace and a fitness room with sauna are available too.Room facilities: Smoke detector, 220/240 V AC, flat screen, Satellite and cable TV, safe, telephone, free WiFi, RJ25 electrical socket, electric kettle with tea and coffee and air conditioningBathroom facilities:Bathtub or shower, hair dryer, make-up and magnifying mirror, guest amenities. ... more   less 
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Also Known As:
Mercure Plaza Biel Hotel Biel
Accor Plaza Biel

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