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“Room for improvement” 3 of 5 stars
Review of Krone Hotel-Restaurant

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Krone Hotel-Restaurant
4.0 of 5 Hotel   |   Obere Hauptgasse 2 | Rathausplatz, Thun 3600, Switzerland   |  
Hotel amenities
Ranked #3 of 9 Hotels in Thun
Munich
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Room for improvement”
3 of 5 stars Reviewed March 7, 2014

Stayed 3 nights but amenities were not replenished. A complimentary bottle of water for the first night but not for the other 2 nights.
Had I stayed for a night, I would have received a bottle. Why not for the other 2 nights?
A small bottle of hand/body lotion for 2 adult persons was almost empty after the 1st day.
It was not replenished nor refilled.
Breakfast was above average...
Some rooms were larger than the others although they were charged the same price... and they charge for the garage.
On a good note, the Personnel were friendly and helpful. Rooms were refurbished and looked neat and clean. The overall appearance of the hotel is neat.

Room Tip: Rooms facing the inner courtyard are small and have no view. Ask for rooms facing either the river...
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  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 reviews from our community

Traveler rating
    18
    20
    11
    2
    1
See reviews for
8
24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Chicago, Illinois
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 27, 2013

A welcoming staff will greet you as you drop your luggage off and start exploring. By foot, you can get to pretty much any attraction you'd like - including the historic Thun castle.

The rooms were clean, comfortable and many had a nice view of the main square below. If you like to people watch from your room, consider requesting a room with a view (granted, you may hear a few people leaving the bars late in the evening).

You're also just off the really neat two story street (name escapes me) - which is unusual and fun to explore.

Room Tip: If you want a room with a view over the main square - request one. Just note that sometimes the lat...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed November 14, 2013

Thun is a wonderful little town and we loved our visit here, even though we stopped in on a Sunday and Monday when everything was shut.:P It's a great place to wander, and this hotel is ideally located, on the main square in the middle of Old Town. Everything was spotlessly clean, and the beds were very comfortable. My average rating is based solely on our inability to use the internet. We were given wifi passwords to use in the room but could never get a reliable connection. Also, many of the tv channels didn't work - all the English language ones! We brought it to the attention of the front desk, but neither issue was resolved and didn't seem to concern them. It's not the worst thing in the world to have to disconnect for a while, but if you need access, it might be a problem. That being said, this has been a consistent issue during our travels in Europe, and we're learning to work around it. Finally, I felt it was a bit expensive for what we got, but it is Switzerland.

Room Tip: Rooms looking onto the square are lovely, but can be noisy.
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  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 3, 2013

This hotel is lovely with its comfortable clean rooms great restaurants and very friendly staff. It is located in the heart of the old town of Thun and only a few minutes walk away from the lakeside which leads to the town and train station as well. The only negative thing to say is that it can be quite noisy outside at night time but one gets used to it after a while.

Room Tip: Ask for a room facing the square as it has a better outlook there.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 16, 2013

The first two things to say about this hotel - the rooms are modern and spotless (I saw two rooms), and the service is first-rate. All the staff here are very helpful and welcoming, it has a nice atmosphere.

We stayed on half-board and had an evening meal at the hotel which was a good meal. However other visitors may want to know that the current Thun no 1 restaurant on tripadvisor - Essen und Trinken - is one minute walk away.

About room choice, there are three sides to the hotel. Make sure to request a room on the sides that face the beautiful cobbled square or the river. We were in a room on the rear side that looked onto a narrow shopping street, and it faced directly towards business windows.

Room Tip: About room choice, there are three sides to the hotel. Make sure to request a room on the sides tha...
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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 22, 2013

We got told in Germany to come to thun as we did not know where to go in Switzerland, and they booked us at the krone hotel... Stunning hotel on the river in the heart of everything a place that looks like every opera singer in the world had performed, it's the perfect place to stay a few days just before you start the journey to drive through the Swiss alps!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 3, 2013

Thun is a charming and lively town at the head of the lake of the same name, and it’s a great base for exploring Central Switzerland. Places as far apart as Grindelwald, Neuchatel and Luzern can all be visited in a day, the Rhone valley is only 45 minutes away by train, while Interlaken and Bern are even closer.

The Hotel Krone is a beautiful building in a picturesque square which my wife and I discovered last year and couldn’t wait to revisit. For flexibility, friendliness and location, it’s unbeatable, and it’s also good value for a hotel in the centre of a Swiss town. The staff could not be more friendly and helpful, fresh fruit was available on each hotel floor and we had a coffee machine in our room.

We asked for a half board arrangement, which made extra work for the staff, but it also showed their flexibility and desire to please. We were able to eat outside by the river in good weather or in one of two restaurants in the hotel (one of which is Chinese), and wherever we chose a personal menu was prepared for us.

I can thoroughly recommend the Hotel Krone. I’m sure our second visit won’t be our last!

Room Tip: We were allocated Room 201 on our first visit, and we asked for it again - and received it - on our...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Krone Hotel-Restaurant

Address: Obere Hauptgasse 2 | Rathausplatz, Thun 3600, Switzerland
Location: Switzerland > Canton of Bern > Thun
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #3 of 9 Hotels in Thun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Krone Hotel-Restaurant 4*
Number of rooms: 31
Official Description (provided by the hotel):
A hotel with a long history and tradition. It extends a warm welcome with cheerful rooms, natural hospitality and an extensive choice in its two restaurants, lounge and sunny-side terrace next to the Aare river. ... more   less 
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Also Known As:
Krone Hotel Thun

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