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“Fantastic hotel in the center of Bern” 5 of 5 stars
Review of Hotel Schweizerhof

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Hotel Schweizerhof
5.0 of 5 Hotel   |   Bahnhofplatz 11, Bern 3001, Switzerland   |  
Hotel amenities
Ranked #1 of 30 Hotels in Bern
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
40 helpful votes 40 helpful votes
“Fantastic hotel in the center of Bern”
5 of 5 stars Reviewed March 24, 2013

We stayed at the Schweitzerhof Bern two nights and were very happy with every aspect our stay. We arrived from Zurich by train (75 min.) and were picked up on the platform at the train station. The hotel is just across the street. A beautiful old building with modern inside. The room (a deluxe double plus) was spacious and tastefully designed. Huge bathroom with wide rain shower, bath, TV. Top class service from everybody involved including receptionists, hotel maid , concierge and waiters. We had breakfast and dinner once at Jack’s Brasserie. A beautiful restaurant with lots of ambiance, nice food and very good service, especially at breakfast. The only fault we found was at Jack’s Brasserie. We checked the menu (it's on the website) in advance, as we are bit limited with food but later found that the menu at the restaurant was different. I think that has been corrected by now. All together, a highly recommended hotel. This is the place to stay in Bern.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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355 reviews from our community

Traveler rating
    288
    41
    17
    5
    4
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44
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Munich, Germany
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 14, 2013

Although my trip was only one day, and short at that, it was perfect in every way. From the reservation process (extremely helpful and informative) to the arrival (quick, efficient, and with a smile), to the layout and functionality of the rooms (great WiFi, adapters, amenities, etc.) everything went smoothly and with a smile. I will miss Bern and the Schweizerhof, and will be back!!!

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
114 reviews 114 reviews
102 hotel reviews
Reviews in 88 cities Reviews in 88 cities
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed March 13, 2013

The hotel is just beautiful. It radiates luxury, class, and quality. The rooms are top-notch, nicely renovated, spacious, with warm colors and a minibar that offers free soda and beer. The hotel's location can hardly be beat, right at the train station (just 75 minutes from Zuerich airport) and two minutes from the main street in old town Berne. The spa area is amazing, with sauna, haman, and a large "jacuzzi" pool, with various kinds of massaging jets. Also the Wifi internet connection worked reliably (first hour free, SFR 25 for the day).

The staff are very attentive; upon check-in, I was escorted to my room and was explained all of the room's features. For my taste, the fancy electronics are a bit overdone. The TV offers a great selection of programs, but is cumbersome to navigate, with the remote not reacting smoothly to commands. Also, while one internalizes the functioning of the many light switches after a while, some written instructions in the hotel directory of services could be helpful. In particular, I did not care too much for the two nightlight switches, which were continuosly shining in a bright blue (the switches, not the night lights themselves)--I needed to block them with pillows to get the room reasonably dark. Maybe this is why I did not sleep too well during my three-night stay--which is very unusual, since I am a frequent traveler and can sleep almost anywhere. And finally, I was really looking forward to the rainforest shower, but the water pressure was way too weak compared to similar showers I was able to enjoy in other luxury hotels in Asia and Africa; it did not give one this sensation of being surrounded by a wall of water.

So on balance, while this is a remarkable hotel which I would highly recommend, the sleepless nights pull down my rating by one notch.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
58 reviews 58 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 14, 2013

We retuned to the Schweitzerhof hotel in January 2013 as our first visit in 2012 was exquisite. This hotel is among the best in the world. It's attention to detail is second to none, even before you arrive. It is located directly across from the train station in the centre of town. The concierge will arrange to meet you at the station and help you with your bags, should you so desire. The rooms are spacious and superbly appointed, with full mini bar, (soft drinks and beer is free), coffee machine and fruit basket. There is an excellent smoking lounge and the food in Jack' s Brassarie is top quality. The English speaking staff are extremely helpful and happy yo point out the local attractions.

Room Tip: Ask for a room facing the station, rather than the courtyard. All rooms though are quiet.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Top Contributor
101 reviews 101 reviews
98 hotel reviews
Reviews in 60 cities Reviews in 60 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed February 11, 2013 via mobile

This review will not be really useful, because we don't have much more things to say which is not in the title already. We had a fantastic high floor room, the spa was fantastic and the service was great. What else?

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 25, 2013

I stayed in this hotel in january 2013 for 2 nights . the rooms are gorgous , nicely decorated , very comfortable and clean. Location is very good , close to railway station , tram way and shopping area. the staff are very kind and helpful in every way , very beautiful and luxury hotel.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague, The Netherlands
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 20, 2013

when arriving at the room, again....., TV did not work. Technician helped out and reset TV, worked ok again. Quality TV is SD and not so good.

the internet is not as easy and convenient as in other hotels

Service is good, friendly staff.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Schweizerhof

Address: Bahnhofplatz 11, Bern 3001, Switzerland
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 30 Hotels in Bern
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Schweizerhof 5*
Number of rooms: 99
Reservation Options:
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