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“If not for the beds!” 3 of 5 stars
Review of Hotel Kreuz Bern

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Hotel Kreuz Bern
3.0 of 5 Hotel   |   Zeughausgasse 41 | 3011 Bern, Bern 3011, Switzerland (Formerly Kreuz Swiss Q Hotel)   |  
Hotel amenities
Ranked #23 of 30 Hotels in Bern
Bruchsal, Germany
Top Contributor
65 reviews 65 reviews
39 hotel reviews
Reviews in 26 cities Reviews in 26 cities
75 helpful votes 75 helpful votes
“If not for the beds!”
3 of 5 stars Reviewed May 8, 2012 via mobile

Overall, I had only a few gripes with the Kreuz Hotel, one of which is of critical importance for a hotel: the appallingly bad beds and pathetic pillows. The beds are some of the least comfortable I've experienced anywhere. In such a tiny room, the bed is also important as a place to lounge for reading or watching TV, but even for that simple function, they failed miserably. The pillows appear nice, but even bunched together they provide so little support for the head that I had the feeling my head was sloping downward. Even my 13-year-old son, who can normally sleep anywhere, could hardly sleep. The other irritants included an empty shower gel dispenser that was never refilled and the most disgusting scrambled eggs I've ever had at a hotel. Otherwise, they had several nice touches, friendly staff and an unbeatable location in the center of Bern. If I knew they had replaced their beds and pillows, I wouldn't hesitate to return or recommend the Kreuz, but ONLY if they did that.

  • Stayed April 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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212 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Scottsdale, Arizone
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed April 13, 2012

First-- DO NOT stay in this hotel in summer. It has NO AC and many of rooms look out into air shaft or building just a few feet away, so getting fresh air or cool breeze is out. We were there in April 2012 and it was okay. Breakfast is rather basic. The rooms are simple, but clean, and bed was average. Bath - very small and room size was okay. At more than $200 a night for two I would not consider it a value; however, Switzerland is very expensive. Location is good to see this beautiful city.

Room Tip: Ask for room on outside.
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  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 13, 2011

Stayed for 1 night. Got a simple room but had a good feel to it. Breakfast was basic- nothing to write home about. Internet is expensive but very fast. Excellent location easy to get by and allows for nice walks and good access to nightlife. I was positively surprised considering the Tripadvisor ranking.

Room Tip: Had a room on the 5th floor (last) facing the back- very quiet.
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  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town, South Africa
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 13, 2011

Good standard hotel in central Bern. I guess 7 minutes walk to train station. Close to all attractions. Nice bathroom, reasonable bedroom. TV did not work, we were not fussed. Free internet on 2 PCs - sometimes a queue, but ok for a quick browsing session. HAD A LAUNDRY. Very cheap, access to laundry room, very clean, was a real bonus to wash all our dirty washing in a nice environment. Would stay here again. Breakfast plentiful.

  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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cortona
Top Contributor
56 reviews 56 reviews
39 hotel reviews
Reviews in 39 cities Reviews in 39 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed November 8, 2011

The Kreuz Hotel Bern is a quite and very clean hotel in Berne city Centre. It is closed to the Parliament Square and about 5 minutes on walk from the Berne Central Raylway Station. The room was very clean, small and very quite!! The bathroom was very small!! The hotel has a small gim and a small sauna and there is also at 7 floor a terrace where we can see the beautiful Berne panorama! Breakfast also was good!! At first floor there is also a good restaurant/bar

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscat, Oman
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 6, 2011

Nice & clean place. walking distance from the main railway station. also, right at the heart of old city. staff at the reception was very good and friendly.
rooms are not very big. but enough for two people. rooms are nicely designed .. clean and simple and elegant. but, may be bit noisy during night if you take a room facing road.

breakfast is very good with good variety.

Room Tip: avoid road side.
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  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paraza
Top Contributor
171 reviews 171 reviews
25 hotel reviews
Reviews in 81 cities Reviews in 81 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed July 19, 2011

very nice rooms, pretty spacious and comfortable, a good easy chair would make it perfect.
Small, nice (tiny) bathroom. Very good location except for arriving with a car (except for reasonable overnight parking), parking is very limited and very expensive.

  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Kreuz Bern

Address: Zeughausgasse 41 | 3011 Bern, Bern 3011, Switzerland (Formerly Kreuz Swiss Q Hotel)
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #23 of 30 Hotels in Bern
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Kreuz Bern 3*
Number of rooms: 103
Official Description (provided by the hotel):
This beautiful old townhouse is just a short walk from the main railway station and "Bundeshaus" parliament building. Whether a day's shopping in the historic arcades or a mixed cultural offer. Almost everything is within easy walking distance. Guests can enjoy the various day rooms, small gym and free use of the Internet terminal. FREE W-LAN connections are also available throughout the hotel and at the restaurant. And there are wonderful views of the old town and the Alps from the roof terrace of the Kreuz Bern. ... more   less 
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Also Known As:
Kreuz Swiss q Bern

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