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“Comfortable room and amazing hotel restaurant” 4 of 5 stars
Review of Ambassador Hotel

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Ambassador Hotel
4.0 of 5 Hotel   |   99 Seftigenstrasse, Bern 3007, Switzerland   |  
Hotel amenities
Ranked #18 of 30 Hotels in Bern
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Comfortable room and amazing hotel restaurant”
4 of 5 stars Reviewed 3 weeks ago

The hotel has comfortable rooms, modern bathroom wall design. Its is not close to the centre of Bern, but staff offered a pair of complimentary public transportation tickets for me and my husband. If you are with a car, there is a closed garage for guests. Good wi-fi and amazing Japanese restaurant, with good food and looking modern but following japanese local manner starting by clothing. Tips 1: they serve good japanese beer. Tips 2: the hotel has a spa and guest can use it. If you are interested, bring your bathing suits. Slippers and extra towels are available at the reception.

  • Stayed April 2015, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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25 reviews from our community

Traveler rating
    5
    14
    5
    1
    0
See reviews for
3
12
1
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Top Contributor
70 reviews 70 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 13, 2015

Had a nice time here. Our only issue was that there were 2 single beds put together instead of one double/queen size bed. The buffet breakfast was delicious, couldn't get enough of the meat balls.
The location was pretty handy being right next to a tram stop, which the hotel provided complimentary tickets for. There was a tram constantly every few minutes and only taking under 5 min to reach the city centre which was great.
Would recommend this hotel, especially since we found most of Switzerland quite expensive and this hotel reasonably priced.

Stayed February 2015, traveled as a couple
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Athens, Greece
Top Contributor
56 reviews 56 reviews
46 hotel reviews
Reviews in 43 cities Reviews in 43 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed January 12, 2015

The rooms were not bad, neither was a problem the fact that the hotel is away from the city center, because the tram connection is frequent. Also located in wonderful location and has space for parking outside. But the glass walls are a problem, particularly at the lower floors because they're visible from the outside, while the breakfast was bad. Personally, I will not return.

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Washington DC, District of Columbia
Top Contributor
72 reviews 72 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 17, 2014

Great location right by a tram stop which is 5 minute ride away from the city center. The rooms are on the small side, but efficient and clean, and I found the bed exceptionally comfortable for a hotel. The breakfast buffet was good, but I did not try the restaurants at the hotel. What makes all the difference is the friendliness of the staff and the level and efficience of their customer service.

  • Stayed December 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bellegarde-sur-Valserine, France
Top Contributor
56 reviews 56 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 26, 2014

The hotel is five minutes by tram from the centre of town, it has free parking and you get free tickets for the tram. Perfect if you have a car and want to avoid the expensive parkings or if the might be full.
The single room I had was clean and nice with a good view over the city. Shower and toilet are built in in the room, separated by a glass wall.
Staff was very helpful and nice.
I had dinner in the restaurant, the Japanese was closed but the international/French was open. Excellent food! And excellent service.
Will stay there again.

  • Stayed November 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 4, 2014

Impeccably clean, excellent service, very friendly & warm staff. Tram station in front of the hotel 5 minutes away from city centre. Excellent SPA. Good breakfast buffet. Ran by coincidence into a famous French movie actor.

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ambassador Hotel

Address: 99 Seftigenstrasse, Bern 3007, Switzerland
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#11 Luxury Hotel in Bern
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ambassador Hotel 4*
Number of rooms: 97
Official Description (provided by the hotel):
The four-star Hotel Ambassador & SPA near the Gurten funicular station is just a seven-minute ride from the city center by tramway (public transport free of charge for hotel guests). The restaurants, lobby and conference are have been renovated by star architect Ali Tayar in 2014. The SPA area, the parking garage and internet access may be used free of charge by our hotel and seminary guests. The gastronomy provides a hotel bar, the bistro, the panoramic restaurant "Le Pavillon" with international specialties and the Japanese teppanyaki restaurant "Taishi". The conference and banqueting department provides eight function rooms for up to 280 persons. ... more   less 
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Also Known As:
Ambassador Hotel Bern

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