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“Friendly staff, excellent service” 4 of 5 stars
Review of Ambassador Hotel

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Ambassador Hotel
4.0 of 5 Hotel   |   99 Seftigenstrasse, Bern 3007, Switzerland   |  
Hotel amenities
Ranked #16 of 30 Hotels in Bern
Washington DC, District of Columbia
Top Contributor
68 reviews 68 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
31 helpful votes 31 helpful votes
“Friendly staff, excellent service”
4 of 5 stars Reviewed 1 week ago

Great location right by a tram stop which is 5 minute ride away from the city center. The rooms are on the small side, but efficient and clean, and I found the bed exceptionally comfortable for a hotel. The breakfast buffet was good, but I did not try the restaurants at the hotel. What makes all the difference is the friendliness of the staff and the level and efficience of their customer service.

  • Stayed December 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
Bellegarde-sur-Valserine, France
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is five minutes by tram from the centre of town, it has free parking and you get free tickets for the tram. Perfect if you have a car and want to avoid the expensive parkings or if the might be full.
The single room I had was clean and nice with a good view over the city. Shower and toilet are built in in the room, separated by a glass wall.
Staff was very helpful and nice.
I had dinner in the restaurant, the Japanese was closed but the international/French was open. Excellent food! And excellent service.
Will stay there again.

  • Stayed November 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 4, 2014

Impeccably clean, excellent service, very friendly & warm staff. Tram station in front of the hotel 5 minutes away from city centre. Excellent SPA. Good breakfast buffet. Ran by coincidence into a famous French movie actor.

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ambassador Hotel

Address: 99 Seftigenstrasse, Bern 3007, Switzerland
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#11 Luxury Hotel in Bern
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ambassador Hotel 4*
Number of rooms: 97
Official Description (provided by the hotel):
The four-star Hotel Ambassador & SPA near the Gurten funicular station is just a seven-minute ride from the city center by tramway (public transport free of charge for hotel guests). The restaurants, lobby and conference are have been renovated by star architect Ali Tayar in 2014. The SPA area, the parking garage and internet access may be used free of charge by our hotel and seminary guests. The gastronomy provides a hotel bar, the bistro, the panoramic restaurant "Le Pavillon" with international specialties and the Japanese teppanyaki restaurant "Taishi". The conference and banqueting department provides eight function rooms for up to 280 persons. ... more   less 
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Also Known As:
Ambassador Hotel Bern

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