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“I just love staying here” 5 of 5 stars
Review of Hotel Palazzo

Hotel Palazzo
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Hotel Palazzo
Grenzacherstrasse 6, Basel CH-4058, Switzerland   |  
Hotel amenities
Ranked #46 of 49 Hotels in Basel
Brasil
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“I just love staying here”
5 of 5 stars Reviewed September 16, 2011 via mobile

This is a perfect combination of family environment with good location and service. This is always my first choice in my business travels to Basel.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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20 reviews from our community

Traveler rating
    3
    5
    9
    3
    0
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1
1
3
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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English first
Warsaw, Poland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 4, 2011

Hotel situated very close to the Rhine river (with tiny, narrow beach where you can find lots of locals) and Wettstein Platz from where you can easily get to the close centre of Basel by tram (they go every few minutes).
Considering hotel standards I stayed in quite large room (about 18-20 sqm), but unfortunately facing busy street. During the day it is the route for some buses, lots of cars are running there also. What's more, there are some noises coming in the night, so sleeping with the window opened is a nightmare. If you want to use air condition it is also a little bit noisy, but I got used to it on the very second day of the stay. Room equipped also with small table and small sofa, but I didn't find it comfortable place to relax. Bed medium hard, average sleeping comfort.
Interiors clean and tidy. After 3 consecutive days when I was leaving 'Do not disturb' sign at the door, they asked me to allow them to enter the room to clean it. Little negative point - I've found little chocolate piece under the sofa which was a company to me during all 11 days.
Standard breakfast - buffet with milk&cereals, cereal bars, choice of cheeses and ham, fruit, 3 kind of juices, boiled eggs, bread, butter, jam, honey. Tasty and fresh, but no wow! Breakfast is served inside, but you can also go out at the back of the hotel on the small courtyard surrounded by some greenery and residential buildings.
Staff friendly, but one lady had some problems understanding my not-so-bad English (I didn't pay too much attention to it, so I don't remember specific situation).
Hotel has the free-of-charge bike rental which I strongly recommend as the city is very bikers-friendly place with lots of bike paths and I had the feeling that the bikers are more priviliged than car drivers.
Generally ok, but I believe there are better places to stay in Basel during your bussines trip.

Room Tip: Ask for the room facing the backyard.
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  • Stayed June 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Basel, Switzerland
Top Contributor
147 reviews 147 reviews
74 hotel reviews
Reviews in 57 cities Reviews in 57 cities
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed June 1, 2011

The hotel is in a convenient location, relatively close to the city centre and train station either by foot or tram. The hotel itself is of an average standard (3 star, certainly not 4 star) and offers efficient service and average facilities. Quite expensive for what it offers.

  • Stayed January 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wien
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 14, 2010

I stayed at Palazzo Hotel for my business trip. Close from the Basel SBB train station - only few stations with the tram. Fast and easy check in. Great service and very friendly and helpful staff. breakfast buffet: wide range of food and drinks. Breakfast is also possible in the garden. The lobby is very trendy. The single room was very clean and large enough.

  • Stayed July 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2009

I've stayed at Palazzo Hotel around 5 times in recent years for business, always with pleasure. The desk personal is extremely attentive to customer needs, and the place is quiet! breakfast buffet is really a treat. The room decoration is slightly updated (around 10 years old), a renovation could take place soon.

  • Stayed September 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palazzo

Address: Grenzacherstrasse 6, Basel CH-4058, Switzerland
Location: Switzerland > Canton of Basel > Basel
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #46 of 49 Hotels in Basel
Price Range (Based on Average Rates): $$$
Number of rooms: 36
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